DrDoctor Anmeldelser 1.769

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

So easy to use. Environmentally friendly. Best way of receiving appointment letters, no chace of getting lost in the post as they have done in the past

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very useful tool and is a must go-to in order to check and confirm dates and times of hospital appointments. Much better than the alternative of scribbling down appointments on the back of an envelo... Se mere

Bedømt til 5 ud af 5 stjerner

All is good, except I cannot get hold of Cardiology at Whipps x. My husband has an app on 5th May! He cannot attend that day. I have E-mailed and rung the dept at least 6 times over the past 2 weeks.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. Automatiseringsvirksomhed
  3. Virksomhedskonsulent
  4. Producent af medicinsk teknologi

Skrevet af virksomheden

DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I i’m very pleased with this system and…

I i’m very pleased with this system and it’s very quick and effective. Thank you very much

16. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Monir,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

This is so easier to manage

This is so easier to manage. Plus it’s saving on paper. I would recommend anyone to use it

16. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Jackie,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

It's very easy once you've put a few…

It's very easy once you've put a few personal details in, it's so easy, even if can do it .

15. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Alison,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy steps to follow hospital

Easy steps to follow

14. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Ms Carman,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 3 ud af 5 stjerner

Got a bit confused but managed to work…

Got a bit confused but managed to work it out

13. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Phillip,

Sorry to hear you were having some issues with accessing the platform, we are always here to help should you need us. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Dr and staff r was good and helpful and…

Dr and staff r was good and helpful and with warm heart thanks alot and on time...

13. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Nazia,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Reassuring appointment confirmations.

Great appointments confirmation and an excellent calendar.

13. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear James,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Very reliable

It was the great response I received

13. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Mark,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 4 ud af 5 stjerner

Decent service.

Told me about an appointment.

12. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Julian,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Great service and informative

Great service and informative

10. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Christopher,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Very constructive experience.

Very constructive experience.

12. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Mathew,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

1. The physiotherapists are patient, kind and very helpful

Getting the right employees for a job that can be quite demanding at the best of times. My experience today has been very rewarding. The physiotherapists were genuinely patient, kind and very good humoured about my condition. I may have forgotten to thank them because I was a little dizzy after the treatment. A big thank you the physiotherapists who helped me today.

12. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Lilette,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy to access hospital appointments…

Easy to access hospital appointments and to can you my mobile phone for reminder

11. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Nita,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy to use.

11. februar 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Mark,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Plenty of time given for appointments.

Plenty of time given for appointments.

11. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Christine,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Simple instructions easy to follow text…

Simple instructions easy to follow text all round good experience

11. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Colin,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy access

Easy access

11. februar 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear John,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Excellent xxxx

9. februar 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Car,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

The Doctor / NHS app

The Doctor / NHS app is so easy to use. You can check your Doctors appointments, Hospital appointments and with who and which Hospital and department.

9. februar 2026
Uopfordret anmeldelse
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Besvarelse fra DrDoctor

Dear Frank,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

This is a new app for me found it easy…

This is a new app for me found it easy to use.

9. februar 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Lynn,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere