The initial phone call with Rachel met a swift response and we were very pleased with the expertise and friendliness of Tobias as he explained what the job entailed, showed us pictures on his phone of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I called Drain Doctor this morning regarding a blocked kitchen sink. The booking process was slick with possible outcomes and prices nicely explained. The engineer (Tobias) arrived quickly, diag... Se mere
Virksomheden har svaret
Fantastic service from Drain Doctor! I called first thing in the morning and was impressed that they managed to send someone out that very same afternoon. Tobias attended and was absolutely b... Se mere
Virksomheden har svaret
I cannot thank Drain Doctor Bradford enough for their incredible response this morning. We were dealing with a highly stressful, severe drainage backup, and the service we received was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Dræning
- også i
- VVS-installatør
Skrevet af virksomheden
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Kontaktoplysninger
2 Chilver Drive, BD4 0TS, Bradford, West Yorkshire, Storbritannien
- 01274 350124
Book an engineer in 2 minutes
4,9
Fremragende
172 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
Honestly. Couldn’t fault any of the service. From the gentleman who helped me on the phone. To the team that came and did the work.
2. august 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Thank you for taking the time to leave us a review.
It's great to hear our Bradford team did a great job for you and hope we will be able to work with you again if you have any further drain issues.
Regards
Emma
DrainDoctor responded quickly to a…
DrainDoctor responded quickly to a call-out for a blocked down-pipe in our Warehouse on the 20th April. Zac quoted for the job there and then, which I accepted..... (obviously, as I needed the rain drainage clearing) he sorted the blockage and did a decent job. He did say that there was a lump of debris further down the line that needed further work and said that he would mention it when he returned to base. I agreed and asked him to get his office to send us a quote. I followed that up with an email to DrainDoctor - Bradford, but got no reply.
The Invoice came with the wrong details, but I emailed and got a reply to get that sorted (obviously) so I know that the emails addresses were clear of Spam.
I chased for a remedial work quote a week later and again didn't receive a reply...... I still have no reply, so I'll just go elsewhere, which is a shame as the guy did a good job.
Clearly the business model for DrainDoctor is to focus on call-outs where a problem needs fixing quickly and an 'on the spot' quote will be accepted with little, or probably no, interrogation of the price.
Obviously won't get the return business, but if they're getting greater margin work from call-outs are they bothered ?...... probably not !
20. april 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Hi David,
thank you for providing us with your feedback, I am sorry to hear that you were not completely satisfied with our services.
I'd like to look into this further for you, so would you mind please emailing us your postcode and the date we attended your property?
Our email address is UK.Feedback@nbly.com.
Thanks
Emma
Great service
Fast, efficient and friendly. Came when they said they would (same day), fixed our emergency issue and were very friendly and knowledgeable. Would reccomend 👍
24. juni 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Rapid response and problem solved as…
Rapid response and problem solved as usual. Highly recommended 👍🏻👍🏻
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
The lads that did the job were great
The lads that did the job were great, tried to make sure everything was working fine before they left. When they came back to finish the last part of the job, they also relaid some of the paving that had sunk slightly. All inall a good job.
3. maj 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Methane gas smells from an old Redundant Drain
The technition was a good lad ,he showed me what was wrong with my drain pipes via the camera and told me the best way to sort the problem.There was a gap between a pipe and a drain had not been seeled properly before a house extension had been put up. Smells were leaking from a redundant drain under the floor
11. juni 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Excellent service from drain doctor…
Excellent service from drain doctor Bradford. Really professional. Very knowledgeable team, dealing with a quite messy and complicated blocked culvert in my back garden. Zacc has been on site every day overseeing the project and ensuring everything went smoothly. Very friendly and helpful. Thanks for making a stressful time a bit easier for us!
9. maj 2023
Uopfordret anmeldelse
Besvarelse fra Drain Doctor - Bradford, Halifax & Skipton
Hi Helen,
thank you for your review and comments about your recent experience.
It's great to hear such positive feedback about Zacc and our Bradford team.
We hope you won't hesitate to call them again for any future drain issues.
Thanks
Emma
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