I am really disappointed. The unit stopped working right before an event where I planned to use it. This is now the third Doxy product I have purchased over the years, and unfortunately they seem... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It would be great if you had EU warehouse or at least provided clear information about additional costs like customs duties and 23% VAT. I got caught off guard by these extra charges, and it would h... Se mere
Virksomheden har svaret
I received a great discount which was a no brainer in buying another Doxy. We're all feeling the pinch. It's a straightforward website, easy to navigate and a much bigger choice than years gone by... Se mere
Virksomheden har svaret
The product it selfe is an amzong tool. But getting it New, and payed in a Premium price. Getting it allready scratched up-out of the box- was a disappointment in some degrees at first. But a really... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Please note: The reviews currently shown on this page relate to products manufactured and distributed by CMG Leisure Ltd, the former licensee of the Doxy brand. CMG Leisure Ltd went into administration in August 2025. Doxy is now under new ownership and management with Doxy 2.0 Ltd, an independent, self-funded company dedicated to rebuilding the brand and bringing production back stronger than ever. New, re-engineered Doxy products will launch in February 2026, designed and developed under the new Doxy 2.0 team. The Doxy Wand Massager remains recognised as Europe’s answer to the Hitachi Magic Wand – known for its deep, rumbly vibrations and precision engineering. The next generation continues that legacy, combining British design with upgraded materials, refined performance, and the same unmistakable Doxy power.
Kontaktoplysninger
Beeching Park, Kelly Bray Unit 8, PL17 8QS, Callington, Storbritannien
- 00000000000
- info@doxymassager.com
- doxymassager.com
3,6
Middel
358 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wouldn’t bother say takes 6 days to…
Wouldn’t bother say takes 6 days to come yer 6 working days over 14 days as they don’t work Fridays. Don’t keep you updated contact customer service they don’t reply cos they don’t work certain days. When you complain it’s all your fault because it’s stated 6-7 days for delivery ordered 6th aug still not received confirmation when it be delivered. Poor customer service if you ask me. Can order of Amazon for next day delivery. Have one star because when I finally got a reply they issue a refund straight away which I’ll give credit for. There no reason they can’t be delivered with in a few days. You really need to get some better management skills
18. august 2025
Uopfordret anmeldelse
Doxy die cast r
Very disappointed in the power of this product. It’s advertised as “arguably the most potent wand ever created” but after using it I would advise others to save your money and just buy the magic wand brand. The magic wand brand is significantly more powerful at a fraction of the price. I bought the doxy wand on sale and the magic wand is still cheaper at full price.
Edit: as of today 8/9/25
After writing my original review I contacted customer service and they responded asking for video evidence which I provided. Then they asked for another video showing the product at full power on a hard surface to help indicate the power level which I sent and since then they have failed to respond. I resend the email 3 more times with no response. I am thoroughly disappointed and highly encourage other to stay away from doxy as I now believe they don’t care about their customers. Their product is overpriced and underwhelming.
10. juli 2025
Uopfordret anmeldelse
My new favorite vibrator
Great vibrator, really powerful and much bigger than I expected. I wish the switch between the normal setting and pulse was more telegraphed, but that’s a small nitpick for a great purchase
29. maj 2025
Best wand ever!
Orgasms are a whole new world with this thing! <3 so good to see a company focusing so much on quality and making a truly mind blowing toy
28. maj 2025
Absolutely fantastic company!
Brilliant tool, brilliantly made and customised, and a brilliant company! Thank you! I’d always go for the proper brand for this, it is worth every penny
14. maj 2025
I purchased the cordless as the wired…
I purchased the cordless as the wired version was brilliant and expected same quality from cordless but after spending nearly twice price head broke so ordered spare then broke again and is very loud now so unusable very disappointed in cordless version! Sent complaint but no reply! Poor customer service! Especially for price paid lasted 3 months original lasted 3 to 4 years!!!
17. marts 2025
I love doxy
I love doxy, I own 2 of their other wands this compact one just does have the power i was expected or use too. Still though love the product its smooth sleek & easy to put in a makeup pouch on the go.
14. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Valued customer,
Thank you for your review, we're glad to hear that you’re pleased with your product.
Unfortunately, due to the size of the Doxy Go it will not have as much power as our larger models such as the Die Cast. The size of the Die Cast allows us to put weights inside the head which allows for a deeper and more powerful vibration.
Your feedback is important to us, and we appreciate you sharing your experience. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thank you for choosing us!
Best Regards,
Katie
I've tried many vibrators in my life…
I've tried many vibrators in my life but this is something else.
14. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Aaron,
Thank you for your fantastic review!
We’re thrilled to hear that you’re pleased with your product. Your kind words mean a lot to us, and we’re glad to have you as a happy customer.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
They were so helpful with my inquiry…
They were so helpful with my inquiry for warranty and replaced my item quickly.
27. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Valued Customer,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the service you received from our warranty team.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Doxette !
Well that shook things up a bit !
Ideal for those tricky little hard to reach spots and all the oomph of the bigger versions
29. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Doug,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with your product.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Very satisfied overall... response time is average
Only needed a few pictures and a description of what happened and warranty services sent me code for a new die cast wand when the one I had died unexpectedly (while under warranty). Service takes a little while to get back to you... response times could be improved, but I still give them 5 stars. I'm very satisfied overall.
8. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Bobby,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the product and service. We appreciate your feedback regarding response times, our working days are Monday-Thursday, and we aim to reply to all claims as quickly as possible.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
A really fabulous quality product
A really fabulous quality product. It’s sleek, polished aluminium and not plastic. Comes in a nice discreet carrying bag.
27. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Alan,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with your product.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Doxy replaced our damaged product under…
Doxy replaced our damaged product under warranty.
8. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Gasper,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the service.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Two Stars is Almost Too Generous...
My husband gt me a personalized die-cast Doxy Wand. And, at first, this magnificent toy (thus the VERY high rating of two stars) was my go-to: Always plugged in and ready to go, kept up on its maintenance and followed their manual to a T.
This lasted about 6 months. Then one day, it stopped vibrating. (What's the f'ing point of a wand that doesn't vibrate?!?) It made a sad little noise and went limp. (Something that's NEVER s'posed to happen with these things...right???)
When I wrote in asking for a replacement, (because he bought it directly from their website, it's s'posed to come with a 2 year warranty, but they lied about that, too!), I was denied because I did not "register" the wand. There was nothing in the instruction manual about needing to do that; so we didn't!
(And, really, who registers a sex toy anyway?? I'm not sharing it with anybody...)
And though, when it was working, it was a splendid toy; the price was not worth the poor quality of the wand! Do not waste your time or money on their products! (We've found comparable items, at 1/3 of the cost; with the same amount of damage...er, I mean, vibration settings)
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra CMG Leisure Ltd
Dear Bonnie,
We sincerely apologise for the issues you've encountered with your Die Cast.
I apologise for any confusion regarding the warranty period. The two year warranty is effective from the 1st July 2024, products bought before that come with a standard one year warranty. The registration form only needs to be filled out if the product was not bought directly from us.
i have looked into your warranty claim and I cant find any emails where we denied your claim.
I can see you received an email from my colleague on the 12/05/25 requesting further information to proceed with your claim. Please reach out to them so we can help resolve this issue.
Thank you for your patience, and we hope to make this right.
Best Regards,
Katie
Ordered a replacement wand plug adapter…
Ordered a replacement wand plug adapter and the cost of that part AND the shipping was absolutely insane.
20. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Jimmy,
Thank you for your review.
Unfortunately, as we are based in the UK shipping costs to the USA are quite high, however, we do try to keep these costs as low as possible for our customers.
Your feedback is important to us, and we appreciate you sharing your experience. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thank you for choosing us!
Best Regards,
Katie
Besvarelse fra CMG Leisure Ltd
Dear Luna,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the product and service.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
This is my 2nd purchase
This is my 2nd purchase. Doxy Never Fails !!! Great Product with Amazing results!!! Should sell a water proof sheet as an add on , LOL. WE LOVE THIS WAND !!!!
14. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Bret,
Thank you for your fantastic review!
We’re thrilled to hear that you’re pleased with your product! Your kind words mean a lot to us, and we’re glad to have you as a happy customer.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
The online purchase was easy
The online purchase was easy, and delivery was fast. Thank you!
13. maj 2025
Besvarelse fra CMG Leisure Ltd
Dear Lincoln,
Thank you for your wonderful review!
We're delighted to hear that you found it easy to purchase your wand and that you were happy with the fast delivery. We hope you feel the same about the product :-)
If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing Doxy!
Best Regards,
Katie
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.