Ordered two lamps and one arrived with minor damage to the outer box although the lamp itself was fine. Took a few days to get a response from the team but the issue was sorted in the end. Lovely prod... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a TV unit from here last month. Delivery took around a week and everything arrived properly packed. The colour was slightly darker than I expected from the photos, but it still worked well wit... Se mere
Virksomheden har svaret
Bought both a rug and a small side table together. They came separately which confused me at first, but both arrived within the expected dates. Rug feels comfortable underfoot and the table is sturdy... Se mere
Virksomheden har svaret
I don’t usually buy furniture online, so I was a bit unsure at first. Thankfully the whole process was pretty straightforward. The console table feels solid and the finish actually looks better in per... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
About Downton Home Downton Home is a UK-based home furnishings brand specialising in thoughtfully curated furniture, lighting, and décor designed to elevate modern living spaces. We focus on timeless design, refined materials, and understated luxury — creating collections that feel considered, elegant, and enduring rather than trend-led. Our approach is rooted in quality and detail. Each piece within our collections is carefully selected to complement a wide range of interiors, from contemporary homes to more classic spaces, ensuring versatility without compromising on character. We work closely with trusted manufacturers and suppliers to offer well-crafted products that meet our standards for design, finish, and longevity. At Downton Home, we believe that a well-designed home should feel both beautiful and functional. Our collections are curated with this balance in mind, combining aesthetic appeal with everyday practicality. Whether furnishing an entire space or selecting a single statement piece, our aim is to help customers create interiors that feel calm, confident, and effortlessly styled. We are committed to providing a seamless and transparent customer experience, from browsing and ordering through to delivery and aftercare. Customer satisfaction sits at the heart of everything we do, and we value open communication, reliability, and attention to detail at every stage of the journey. Downton Home is proud to serve customers across the UK, offering curated interiors designed to stand the test of time.
Kontaktoplysninger
Storbritannien
- downtonhome.com
4,3
Fremragende
104 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Coffee table itself looks nice and…
Coffee table itself looks nice and matches the photos fairly closely. Delivery arrived a few days later than expected which was a bit inconvenient.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home. Your support means a great deal to us.
Kind regards,
The Downton Home Team
TV unit arrived properly packed and the…
TV unit arrived properly packed and the build quality feels decent overall. The colour was slightly darker than the photos online but still works well in the space..
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your lovely review. We’re so pleased to hear you had a positive experience with Downton Home.
Kind regards,
The Downton Home Team
The chair looks great now it’s put…
The chair looks great now it’s put together and it’s genuinely comfortable. Assembly took a bit longer than expected though.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
The lamps look nice when switched on…
The lamps look nice when switched on and work perfectly fine. One of the shades had a small mark when unpacked, although it’s barely noticeable unless you look closely. Ended up keeping them anyway.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for leaving us such a wonderful review.
We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.
Kind regards,
The Downton Home Team
Website was fairly easy to use and the…
Website was fairly easy to use and the sizing details were accurate, which helped a lot. The cabinet fit the exact space we measured for. Assembly needed a bit of patience though, so I’d give it 4 stars overall.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
Bought both a rug and a small side…
Bought both a rug and a small side table together. They came separately which confused me at first, but both arrived within the expected dates. Rug feels comfortable underfoot and the table is sturdy for everyday use.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
I don’t usually buy furniture online
I don’t usually buy furniture online, so I was a bit unsure at first. Thankfully the whole process was pretty straightforward. The console table feels solid and the finish actually looks better in person than I expected.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
The dining table itself is good and…
The dining table itself is good and feels stable, but delivery communication could have been clearer on the actual arrival day. Product quality was still decent once it arrived.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for leaving us such a wonderful review.
We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.
Kind regards,
The Downton Home Team
The console table looks clean and…
The console table looks clean and minimal which is exactly what I wanted. Packaging was secure and setup only took around half an hour.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for leaving us such a wonderful review.
We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.
Kind regards,
The Downton Home Team
Really pleased with the quality of the…
Really pleased with the quality of the armchair we ordered. Comfortable for reading and the stitching details looked neat. Delivery updates were also accurate throughout.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Bought a mirror for the bedroom
Bought a mirror for the bedroom. Nice quality overall and the frame looked well finished. It was slightly heavier than expected, so definitely needed two people to hang it safely.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
Very straightforward ordering process
Very straightforward ordering process. Delivery arrived on time and the TV stand feels solid enough for everyday use. No complaints so far.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
The lamp set works fine and looks nice…
The lamp set works fine and looks nice at night, but one shade had a tiny mark on it when unpacked. Not noticeable from far away, so I decided to keep it.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Website was easy to navigate and…
Website was easy to navigate and measurements listed were accurate. The cabinet fit perfectly into the space we planned for. Only reason for 4 stars is that assembly took some patience.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
Bought a hallway bench with storage…
Bought a hallway bench with storage underneath. It looks tidy and practical for shoes and bags. Shipping was a little slower than expected but nothing major.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
The sofa arrived last week and has been…
The sofa arrived last week and has been comfortable so far. Fabric texture feels nice and cushions aren’t too soft or too firm. Overall a good experience.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
The wardrobe looks good once assembled
The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Purchased a set of lamps for the…
Purchased a set of lamps for the bedroom. They arrived safely packed and gave the room a warmer feel right away. Simple process from ordering to delivery.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
First time ordering furniture online…
First time ordering furniture online from this company and it went smoother than expected. The console table looks sturdy and the finish gives it a more expensive look than I anticipated.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
The coffee table itself looks nice and…
The coffee table itself looks nice and matches the website photos pretty closely. Delivery was delayed by a few days though, which was a bit inconvenient since I had arranged time to be home for it.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.