Joined for £50 bingo bonus( didn't win a game with bonus or the £10 desposited) deposited £10 received the bonus straight away 1. No information on how it all worked had to find in the help cen... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Se mere
Virksomheden har svaret
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Se mere
Virksomheden har svaret
Maria was very helpful when I had a query with withdrawal, quick to answer & extremely polite! Lovely to chat to. Thank you again, Maria!
Virksomheden har svaret
Virksomhedsoplysninger
Dotty Bingo
Skrevet af virksomheden
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktoplysninger
Storbritannien
- support@dottybingo.com
- dottybingo.com
4,1
God
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service
Always happy to answer questions,quickly and efficiently, thanks dotty team,keep up the good work 👏
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hello Jackie,
Thank you so much for your feedback.
We are so pleased that you are satisfised with the Customer Service that we provide. We will strive to keep up the good work!!
Kind regards
Team Dotty
Avoid
Rtp on all slots is absolutely ridiculous. Don’t expect to win any money at all just constant losing hardly any bonuses and when they hit as stated the rtp is shocking. Not the widest selection of games. Website regularly logs you out in the middle of playing or reloads the game. very frustrating won’t be using this site again.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Jamie,
Many thanks for taking the time to leave a review.
Sorry to hear you have not been having much luck on the games. Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes.
Their randomness is reviewed by an accredited independent party to ensure that they are both random and fair.
We're truly sorry to hear about your experience, regarding the Website logging you out, that definitely shouldn’t be happening. We'd love to take a closer look and help you out, so please reach out to our support team to advise of your issue. It is possible that they can offer you technical support to rectify the matter or at least explore further for you.
In the meantime, we really hope that your luck starts to improve!
Regards
The Dotty Bingo Team
Besvarelse fra Dotty Bingo
Hi Hayle Jane,
Thank you so much for your lovely review.
We are so pleased that you found Rachel to be a great help. Your positive feedback will be passed on to her.
Regards
Team Dotty
Can't get my winnings sent in passport…
Can't get my winnings sent in passport details didn't have utility bill as I'm on smart metres don t have bank statement as I do online banking so sent council tax letter to verify adress still not enough so I can't get my £20 withdrawal never play dotty again played tombola for yrs never had any trouble withdrawing funds
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hello Jane,
Thanks for taking the time to provide Feedback.
Apologies if the Verification Process has inconvenienced you. This is a necessary step, and we truly appreciate your patience on this matter.
May I ask that you reach out to our Customer Support Team for further guidance? Our Team will assist you in advising you how to download an Online Statement or advise you of possible alternatives.
Our Team are available 24/7 and are committed to assisting you in the a friendly and efficient matter. You may contact them on Live Chat or by Email support@dottybingo.com
Thank you Jane!
Regards
Team Dotty
The site is not the best for winning…
The site is not the best for winning any money, but only spending money for playing to entertain but don't expect to walk away with any winning money. Been with them for many years and never won big at all, but it’s a a nice game site!
Customer service very good, Especially, Teresa was very efficient and helpful.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi there, thanks for your honest feedback and for being with us all these years! We're really glad to hear you enjoy the site and that Teresa provided great support — we'll be sure to pass that on to her. While wins can be unpredictable, we're always working to keep the games fair and fun. Thanks again for your loyalty!
Regards,
Dotty Bingo
Very helpful with my query and was…
Very helpful with my query and was sorted very quick. Rachel was a great help!!!
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Jon,
Thank you for the kind words! We're delighted Rachel was able to assist you quickly and effectively—she truly is a star! ⭐
Regards,
The Dotty Bingo Team
Savanna went above and beyond for me
Savanna went above and beyond for me, thank you
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Sandra,
Thank you so much for your kind words. We're thrilled to hear Savanna went above and beyond—she truly cares about our customers. We'll be sure to pass along your thanks!
Regards,
The Dotty Bingo Team
Sorted by teresa
Teresa was great got my problem sorted quickly and efficiently thank you
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Toni,
Thank you for your lovely feedback! We're so pleased to hear Teresa was able to resolve your issue quickly and efficiently. We'll be sure to pass on your kind words! 😊
Regards,
The Dotty Bingo Team
Absolutely disgrace
Absolutely disgrace. Deposited £2400+ over the years, only to have £1400 back. Extremely poor odds.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi there,
Thank you for taking the time to leave your feedback. We're truly sorry to hear that you feel let down — we understand how frustrating this must be, especially after being a long-time player.
We’ve requested your account details through Trustpilot so we can review your experience more thoroughly and see if there's anything we can do to help or clarify further.
Your satisfaction matters to us, and we’d really appreciate the opportunity to look into this for you.
Kind regards,
Dotty Bingo
Teresa was very helpful
Teresa was very helpful, and resolved the issue quickly.
kind and friendly, Teresa made me feel valued Thank you much appreciated.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Wendy,
Thank you for your kind words! We’re so pleased Teresa made you feel valued and got things sorted quickly — we’ll be sure to pass on your appreciation.
Regards,
The Dotty Bingo Team
Wouldn't even rate 1 star
Wouldn't even rate 1 star. I have deposited a large amount. I have also won a large amount back i have not received any of my withdrawals due to them saying they can not verify my income this has been 2 weeks now. I have sent 4 months of bank statements and wage slips i have even highlighted what they are asking to see. My account is currently suspended/closed the only response I am getting is it takes time. I feel it is due to it been a large withdrawal all together of over £4000. I really can't understand how a site can be ok with you depositing but find a problem when it comes to withdrawing. My account is id verified with photo ID and proof of address. It's a slow site that keep making excuse after excuse
Update_ Awaiting withdrawal it is now with the finance team hopefully my issues have been resolved and my funds will be in my account soon
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi there, thank you for your review. We’re sorry to hear about your experience—this isn’t the impression we want to leave. Large withdrawals can sometimes trigger additional checks due to regulations, but we understand how frustrating delays can be, especially when you've already sent the requested documents. Please know we’re committed to resolving every case fairly, so if you’re still waiting, our support team is ready to assist further.
Thanks for the update! We're glad to hear your withdrawal is with the finance team and things are moving forward. Fingers crossed everything gets sorted quickly—feel free to reach out if you need any further help!
Regards,
Dotty Bingo
Really good experience
Been using for a good while now . Allways paid . Yes there is a longer wait than others but you do get it.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Scott,
Thank you for your continued trust and patience — we truly appreciate your loyalty and understanding. We're always working to improve the wait time!
Regards,
The Dotty Bingo Team
Savanna was very helpful .
Savanna was very helpful and polite when dealing with my question
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Julie,
Thank you for your kind feedback. We're delighted to hear that Savanna was helpful and polite — we'll be sure to pass along your praise.
Regards,
The Dotty Bingo Team
Thank you Teresa for your kind…
Thank you Teresa for your kind gesture,much appreciated,have a great weekend
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Alison,
Teresa’s kindness = our superpower! Thanks so much, and have an amazing weekend!
Regards,
The Dotty Bingo Team
Dotty Bingo
First review was a good one which ive now deleted.
After sending in all required ID required it was n9t good enough and they now refuse to payout my winnings. I've not ever known any company that requires you to NOT blank out what's on your bank statement. They want to see deposits and everything else. Even though they have coppies of my passport, bank card with a selfie photo holding one of your IDs
It still was not enough. STAY CLEAR DONT BOTHER
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Deborah, we're really sorry to hear this and understand your frustration. We take verification seriously to meet regulatory requirements, but we know it can feel frustrating at times. If you’re willing, please contact our support team again—we’d be happy to take another look and see how we can help resolve this.
Regards,
The Dotty Bingo Team
Trouble to start with but sorted fast
I had been having trouble with my withdrawal, everyone I spoke to kept saying tomorrow! I spoke with an employee called Ralcuca who looked into it form me and within half an hour the money was transferred, thank you Ralcuca!
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi There,
Thank you for your feedback. We're sorry to hear about the initial delays, but we're pleased that Ralcuca was able to resolve the issue promptly. Your patience is greatly appreciated, and we’ll be sure to pass on your kind words to them.
Regards,
The Dotty Bingo Team
Besvarelse fra Dotty Bingo
Hi Madara,
Thank you! It was a pleasure speaking with you too — we’re so glad you had a positive experience with Savannah!
Regards,
The Dotty Bingo Team
Wade is a great guy
Wade is a great guy. Sorted my bonus for me. Very kind with lovely manners.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Catherine,
Thank you for the lovely feedback! We're so pleased to hear Wade took great care of you — kindness and good manners go a long way, and we're lucky to have him on the team.
Regards,
The Dotty Bingo Team
Great customer service with teresa today
Great customer service with teresa today
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Tracey,
Thank you for your kind words! We're thrilled to hear that Teresa provided you with great service today — we’ll be sure to pass on your appreciation.
Regards,
The Dotty Bingo Team
Everything was handled professionally…
Everything was handled professionally and quickly
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Camila,
Thank you for your kind words. We're pleased to hear everything was handled professionally and promptly — that’s exactly what we aim for!
The
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.