Joined for £50 bingo bonus( didn't win a game with bonus or the £10 desposited) deposited £10 received the bonus straight away 1. No information on how it all worked had to find in the help cen... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Se mere
Virksomheden har svaret
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Se mere
Virksomheden har svaret
Maria was very helpful when I had a query with withdrawal, quick to answer & extremely polite! Lovely to chat to. Thank you again, Maria!
Virksomheden har svaret
Virksomhedsoplysninger
Dotty Bingo
Skrevet af virksomheden
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktoplysninger
Storbritannien
- support@dottybingo.com
- dottybingo.com
4,1
God
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Dotty Bingo
Hi Brian,
Thanks a bunch! We like to keep things quick, helpful, and just a chat away — glad you noticed! 😊
Regards,
The Dotty Bingo Team
Stressfully gaming and terrible customer service
The website is hard to use. It glitches freezes and plays games on its own. The pop ups don't always work and the customer service is shocking. Definitely would not recommend
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hello Carla, we're really sorry to hear you’ve had such a frustrating experience. That’s definitely not what we want for our players. We really appreciate the feedback and will pass it on to the relevant teams to help us improve both the website and our support service.
Take your money the when u win won’t…
Take your money the when u win won’t pay out
Avoid now getting gambling commission involved as been 10 days and keep gettin fobbed off saying manager will contact me still nothing
Theft and shame on you dotty
29. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Melanie, we're really sorry to hear about your experience. Please rest assured that we’re actively looking into this and will get back to you as soon as possible. Your patience means a lot to us, and we’re committed to resolving this for you.
It takes an age to process your…
It takes an age to process your withdrawal.
Most sites it’s within minutes of withdrawal Dotty Bingo needs to catch up.
it’s taking the mick waiting over 24 hrs and then 3 days of it was on a Friday.
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Gemma, thanks for your feedback. We understand how frustrating it can be waiting for a withdrawal. We're always working on improving our processing times, and we’ll make sure your comments are shared with the right team.
Regards,
Dotty Bingo
Have stolen thousands of pounds from me…
Have stolen thousands of pounds from me and my girlfriend because we played the same bingo games and they claim that we have broken their terms doing so.
Absolutely criminal that they think they can steal our money for simply playing together.
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi QB, we're really sorry to hear how upset you are. We understand this situation is frustrating. Our team follows strict terms and conditions, but we’d be happy to review your case again if you reach out to our support team. Your feedback is important to us, and we want to make sure you feel heard.
Regards,
Dotty Bingo
Great customer service
Had an issue claiming new cutomer offer, was sorted by Rachel, via live chat within minutes
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Stephen,
Thank you for your feedback! We’re pleased to hear Rachel was able to resolve your issue quickly and efficiently. We appreciate you taking the time to share your experience
Regards,
The Dotty Bingo Team
My questions were dealt with…withdrawal
My questions were dealt with immediately. Happy withvthe way my enquiry was dealt with
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Joanna,
Quick, clear, and handled with care — just how it should be! Thanks for the great feedback, we’re glad you’re happy with the support
Regards,
The Dotty Bingo Team
Teresa was very helpful with me this…
Teresa was very helpful with me this morning,kind patience And quick.well done Teresa have lovely day
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Julie,
Thank you for your kind words — we’re glad Teresa could assist so promptly and patiently. We’ll make sure she sees your lovely message!
Regards,
The Dotty Bingo Team
Teresa was a big help to me and sorted…
Teresa was a big help to me and sorted my questions in no time the site is very good and very safe if you can give all your I'd you won't have any problems
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Donna,
Teresa will be thrilled to hear this! We're all about quick help and safe steps — thanks for trusting us!
Regards,
The Dotty Bingo Team
I did not go on this site for a couple…
I did not go on this site for a couple of weeks,now when I log in it comes up with error page. Unable to log in
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Linda, sorry to hear you're having trouble logging in! It sounds frustrating, and we’d love to help. Please reach out to our support team so we can look into it and get you back online as quickly as possible. Thanks for letting us know!
Best regards,
Dotty Bingo
Speedy resolution to the problem
Speedy resolution to the problem. Excellent customer service
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi John,
We're quick on our feet—whether it's solving problems or racing to get you the best service. Glad we could turn your experience around so fast!
Regards,
The Dotty Bingo Team
I had no issues with dotty bingo until…
I had no issues with dotty bingo until recently.. I was asked to send documents to verify my account on the 17th of April which I did via email. No one got back to me so I went on live chat and sent them that way on Friday. I'm now being told due to the holidays I will have to wait for the documents to be verified and they can't tell me how long this will take to do. In the meantime I can't get the withdrawal I requested from them because they can't give me it until my documents have been verified. I have spent alot of money with dotty and had no issues before now. I have the emails I sent with my documents when I received the email but their telling me they've not received them.
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Grace, thanks for your feedback and sorry for the delay you experienced. We completely understand how frustrating that must have been. We’re happy to confirm that your documents have now been reviewed and everything is sorted. We’ll also be investigating this further to help improve the process going forward. If you need anything else, our team is always here to help! 😊
I hope you don't bank on winning with…
I hope you don't bank on winning with Dotty bingo. If you do win then they refuse to pay out. I won over £150 last year and I still haven't been paid yet, And to top it off they have taken £140 out of my account.
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Lancaster, thanks for your review. We're sorry to hear about your concerns and would really like to help resolve this. We’ve tried to contact you several times via email but haven’t received a response. Please reach out to our Live Chat team at your earliest convenience so we can look into this and get things sorted for you.
Dotty bingo support Rachel
I dealt with a lady called Rachel she was very quick to respond to my emails made it as easy as possible for me to send the verification they needed so very impressed. Thank you
14. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Nikki,
Rachel is amazing, isn’t she? 😊 We’re so glad she made things quick and easy for you—thanks for the lovely feedback!
Regards,
The Dotty Bingo Team
All the staff are very helpful and so…
All the staff are very helpful and so polite, can’t fault them at all
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Chlo,
That means the world to us—thank you! 🌟 We’re so proud of our team and thrilled to hear they made such a great impression!
Regards,
The Dotty Bingo Team
Rachel was very kind and considerate…
Rachel was very kind and considerate the staff at dotty bingo have excellent customer service.
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Anne,
Rachel will be so happy to hear this! 😊 Thanks for the kind words—our Dotty Bingo team truly appreciates you!
Regards,
The Dotty Bingo Team
Very friendly Amanda
Very friendly Amanda, quick answer and resolved my question
7. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Hayley,
Thanks so much for the kind words! 😊 Amanda is a rockstar, and we're so happy she could help. If you ever need anything else, don't hesitate to reach out!
Regards,
The Dotty Bingo Team
Reluca was very helpful and explained…
Reluca was very helpful and explained what the issue was and what I would need to do. To fix the login issue on my phone. She was friendly and polite👍
5. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Julie,
Thanks for the great feedback! 😊 Raluca will be so happy to hear she could help you out. If you run into anything else, we're here and ready to assist!
The Dotty Bingo Team
James was very helpful
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Isabel,
Thanks for the kind words! 😊 James will be thrilled to know he could help. If you need anything else, we're here for you!
Regards,
TheDotty Bingo Team
Teresa was ever so helpful and I hope…
Teresa was ever so helpful and I hope she managed to fix my account verification.
1. april 2025
Uopfordret anmeldelse
Besvarelse fra Dotty Bingo
Hi Tania,
Thank you for the kind words! 😊 Teresa will be glad to know she could help. Rest assured, if there’s anything else, we’re here to assist you every step of the way!
Regards,
The Dotty Bingo Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.