Best Client Servicing ever. You speak to a real person, and (s)he really helps, digs into your ridiculous problem, and makes sure you are satisfied. No AI, no wait lists, no bullshit: a real professio... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Seit 2007 bin ich privater Kunde mit verschiedenen Domains. Wenn ich von allen Anbietern, mit denen ich zu tun habe, nur einen aussuchen dürfte, wäre das dd24. Die Freundlichkeit mit der Unterstützung... Se mere
Virksomheden har svaret
Hallo dd24-Support, ich möchte Ihnen wieder einmal ausdrücklich ein großes Lob aussprechen: Es ist jedes Mal aufs Neue beeindruckend, wie schnell, kompetent und dabei außergewöhnlich freundlich I... Se mere
Virksomheden har svaret
Ich hatte einen super telefonischen Support. Obwohl ich schon seit Jahren Kunde bin, wollte die Registrierung einer neuen Domain im Bereich Zahlung nicht klappen. Mit einem einfachen Telefonat wurde d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Seit über 20 Jahren sind wir das benutzerfreundliche Domain-Portal für Privatkunden und Unternehmen. Dank der großen Auswahl an Domainendungen finden Sie bei uns den richtigen Domainnamen für Ihr Online-Projekt inklusive Zusatzleistungen wie Web- und Mail Hosting oder SSL. Wir verbinden umfangreichen Service mit günstigen Preisen - verpassen Sie also auf keinen Fall unsere Sonderangebote 😉
Kontaktoplysninger
Im Oberen Werk 1, 66386, Sankt Ingbert, Tyskland
- +49 (0) 6894 - 9396 850
- news@domaindiscount24.com
- domaindiscount24.com
4,7
Fremragende
321 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
velocità nella risposta e tempismo…
velocità nella risposta e tempismo nella soluzione
18. december 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Ciao Roberto,
Siamo davvero contenti che tu stia apprezzando il servizio veloce con DD24.
Il nostro team è sempre felice di aiutare e ti ringraziamo molto per il tuo feedback.
Tanti auguri,
Il team di DD24
Hello Roberto,
We're really pleased you're enjoying the speedy service with DD24.
Our team is always happy to assist and we thank you very much for your feedback.
All the best,
The team @ DD24
Besvarelse fra domaindiscount24
Hi Richard,
We are absolutely thrilled to hear you're finding our domain service rock solid!
Thanks for choosing DD24 to be the place to keep your domains. We are here to help anytime you have a question of need some extra assistance.
Thanks very much for the feedback,
All the best,
The team @ DD24
Fast and furious :)
13. december 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hello Hüseyin,
"Whoosh! 🚗💨 We're revved up by your awesome feedback! Thanks for racing in with that five-star review—it means a lot! Stay fueled with excellence, and remember, we're always here to put the pedal to the metal for you! 🏁😊"
All the best,
The team @ DD24
I have been getting ripped off by this…
I have been getting ripped off by this company for 3 years!! Do not uses them once you sign up there is no way to cancel your domain. This is the most shady scam I have every Delt with..
Stay far away form this business..
I followed the instructions as confusing as they were I did everything you asked. This is the third year in a row you refuse to cancel this domain. You provide no way to contact you by phone and you have been stealing from me and Likley many others. This is fraudulent.
11. december 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Pat,
Thank you for the feedback.
I can see that instructions were sent to you on the 1st of December about the auto renew settings, and steps were provided so you could remove auto renew setting directly in your account before the renewal date.
Please feel free to contact our team again should you need some help with your account settings or if you have any questions.
All the best,
The team @ DD24
Rapid and very professional response
6. december 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Stefano,
Thank you very much for taking the time to leave us this kind feedback. We are very happy to hear that you enjoyed our support service. If you need any further assistance we look forward to hearing from you.
All the best,
The team @ DD24 😀
Super Support, hat sich Zeit genommen, um das Problem zu lösen!
Super Support,
4. december 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Lieber Joachim,Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass unser Support-Team die Zeit genommen hat, um Ihr Problem zu lösen. Ihre Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit bereit, um Ihnen weiterzuhelfen
Das Team von DD24
Besvarelse fra domaindiscount24
Hi Jorge,
Thank you very much for your kind words and positive feedback! We're thrilled that our assistance was helpful, friendly, quick, and fair, meeting your expectations perfectly.
If you need any further assistance, please don't hesitate to reach out.
All the best,
The team @ DD24
Unternehmen mit gestörter Identität
Automatische eMails in englischer Sprache, von einem Anbieter mit Hauptsitz in Deutschland? Naja... Mit so wenig eigener Identität kann kein Unternehmen volle Punktzahl erreichen, denn sie erreichen ihre Kunden nicht barrierefrei. z.B. In Teilen Frankreichs wäre sowas undenkbar.
28. november 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hallo Tob, Vielen Dank für das Teilen deiner Perspektive. Wir verstehen die Bedeutung, eine einzigartige Identität zu wahren und die Zugänglichkeit für all unsere Kunden zu gewährleisten. Wir bemühen uns kontinuierlich, uns zu verbessern und anzupassen, um allen besser zu dienen. Dein Feedback ist wertvoll, und wir schätzen es sehr, dass du dir die Zeit genommen hast, uns deine Kommentare zukommen zu lassen. Diese werden an unser Team bei DD24 weitergeleitet und überprüft. Nochmals vielen Dank und alles Gute, das Team von DD24
Steer clear
Steer clear. I never auto renew anything online. I even went into my DD24 account a few days ago and it said 12days left and that Auto-renewal was off. I screen captured it because I have had similar pulled on me in the past. Here we are today, my website was auto-renewed by them anyway and charged for. Pure Theft.
26. november 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Derek,
Thank you for taking the time to send us your feedback.
We have reached out to you via a Trustpilot direct message so that we can locate your account at DD24 and assist with this issue you have mentioned regarding the unwanted auto renewal.
Thank you, we look forward to hearing from you.
All the best,
The team @ DD24
Was received proper support immediately.
21. november 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Muhammad,
Thank you for the feedback. We're glad to hear that you enjoyed our support. Providing timely assistance is a top priority for us.
If there's anything else we can help you with, please feel free to reach out. We're here and committed to ensuring you have a smooth experience.
All the best,
The team @ DD24
Great help
Great help - were there for me to aid with my subscription when other options didn't work out.
21. november 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi K L,
Thank you for sharing your feedback!
We're delighted that we could be there for you and assist with your subscription when other options didn't quite hit the mark.
If there's anything else we can help with, or if you have more questions, feel free to let us know. We're here to help!
All the best,
The team @ DD24
Besvarelse fra domaindiscount24
Hi Chandra,
Thank you very much for taking the time to send us your kind review and comments. It's really appreciated!
We are happy to hear you have enjoyed using our services.
If you need any further assistance, we look forward to hearing from you.
All the best,
The team @ DD24
Everythink is correct
Fast and adequate response. Great job by the support.
6. november 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi DOMAZA LTD,
Thanks for the kind feedback and great review!
We're thrilled to hear you are pleased with our fast support.
Please let us know if we can be of any further assistance.
Thanks again and all the best,
The team @ DD24
Cannot contact anyone.
I have not been receiving emails since 26/10 and cannot get any response from the phone or email contacts on their website. This is affecting my business and taking a lot of time when my payments are up to date.
2. november 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Graham,
Thank you for the feedback.
I am very sorry to hear that you are having issues to contact us.
Please can you try to contact us again via phone
Monday to Friday from 8:00 to 18:00 CET/CEST (German and English)
https://support.domaindiscount24.com/hc/en-gb/requests/new
We have also sent you a direct message through this Trustpilot review requesting your contact details so we can give you a call.
We are here to help and look forward to hearing from you.
All the best,
The team @ DD24
prompt and clear reply
24. oktober 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Pat,
Thank you for your feedback! We're very pleased to hear that you found our response prompt and clear. If you have any more questions or need further assistance, please don't hesitate to reach out.
We look forward to talking again soon.
All the best,
The team @ DD24
Affidabilità e competenza
Risoluzione del problema con pochi passaggi
16. oktober 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Ciao Società Micologica Luganese,
Grazie per il tuo feedback. Siamo felici di sapere di averti aiutato a risolvere il problema. Se hai bisogno di ulteriori assistenze, non esitare a contattarci. Siamo qui per aiutarti.
Tanti auguri,
Il Team di dd44
Awful experience
Awful experience. Good luck of you have the miss fortune if dealing with this company.
21. september 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Amelia,
We are really sorry to hear that you had a negative experience. If you're open to it, we'd like to learn more about what went wrong and see if there's anything we can do to make things right. We have sent you a direct message through Trustpilot, to get some extra information which will help us locate your account. We appreciate your feedback which is important to us.
All the best,
The team @ DD24
Achtung! Finger Weg - schlechtester Provider
Achtung! domaindiscount24 ist NICHT am Wochenende zu erreichen!
Domainumzüge dauern bei domaindiscount24 schnell volle fünf Tage!
Selbst am Montag nach 9.00 Uhr ist niemand am Telefon zu erreichen.
EMails werden laut domaindiscount24 innerhalb von 24 Stunden beantwortet, d.h. eine EMail, die am Freitag domaindiscount24 erreicht, wird mit Glück am kommenden Dienstag bearbeitet.
Finger weg!
Falls etwas einmal schneller gehen soll, ist domaindiscount24 KEIN geeigneter Partner!
11. september 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Sehr geehrter Dirk,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Ihre Meinung ist uns sehr wichtig.
Wir möchten uns aufrichtig für eventuelle Unannehmlichkeiten entschuldigen, die Sie erlebt haben, als Sie versucht haben, uns um 9:00 Uhr am Montag zu erreichen. Unsere regulären Supportzeiten sind von Montag bis Freitag von 8:00 bis 18:00 Uhr MEZ/MESZ, sowohl auf Deutsch als auch auf Englisch. Wir werden diese Angelegenheit auf jeden Fall überprüfen, um zukünftig eine reibungslosere Erfahrung zu gewährleisten.
Wenn Sie die Kommunikation per E-Mail bevorzugen, können Sie uns über unser Kontaktformular auf unserer Website erreichen. Wir sind verpflichtet, auf Ihre E-Mail-Anfragen innerhalb von 24 Stunden an Werktagen zu antworten. Bitte beachten Sie, dass bei Anfragen, die zusätzliche Unterstützung von der jeweiligen Registrierungsstelle erfordern, die Antwortzeiten variieren können.
Vielen Dank nochmals, dass Sie Ihre Erfahrungen mit uns geteilt haben. Bitte zögern Sie nicht, sich zu melden, wenn Sie weitere Fragen oder Bedenken haben.
Mit freundlichen Grüßen,
Das Team von DD24
Instant help and support
Instant help and support on all questions. Thanks a lot for your service and friendly support.
9. august 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Konstanze,
Thank you very much for taking the time to send us this kind feedback!
We are very pleased to hear that you enjoyed our friendly help today.
If any further questions pop up please let us know. We love to help.
All the best,
The team @ DD24 🙂
Support is good but the support center answer is not really full
Support is good reply almost fast, but I think something need to be improve like the support center.The support center answer is not full it has lost some answer I want it so I need to email/contact them and it’s have no live chat at the account center need to add a live chat at the account center, when I login my account and see some problem or question I want to ask so it can be easy to talk easy to know what answer I want to know.I hope future will add a live chat for easy to talk with customer.
9. august 2023
Uopfordret anmeldelse
Besvarelse fra domaindiscount24
Hi Ford福特,
Thank you very much for taking the time to leave us your feedback.
We would really appreciate it if you could email us and let us know what content you would like to see added to our help center. That would be really helpful.
Thanks also for your comments about the option to chat to our team through a live chat service. We have passed this feedback through for review.
In the meantime if you need any help, we are only a call or email away, and look forward to hearing from you.
All the best,
The team @ dd24 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.