paw Champ unique services are truly amazing and greatly helpful. Even if you just need to talk to an expert, they're always there to lend an ear and help through any frustration you may be experiencin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
TESTABO 1 Monat für 39,99 € abgeschlossen. Nun werden alle 3 Monate 79,99 € via Paypal abgebucht. Totale Abzocke. Man bekommt keinen Hinweis, dass man das Test-Abo kündigen muss. Werde Anzeige erst... Se mere
Virksomheden har svaret
Abofalle!!!! Ich habe einen Testmonat gewollt für 19,99€ Seither nunmehr werden mir 49,99 abgebucht ohne einen Zugang oder eine Info !! Nach mehreren Mails und Beschwerde über pay pal ( die... Se mere
Virksomheden har svaret
ACHTUNG ABO FALLE! Man bekommt einen einmaligen Testzugang um 19,99$ und im Monat darauf werden einem ohne weitere Infos 49,99$ abgebucht. Das kriminellste daran ist das seit der Abbuchung mein Z... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Kontaktoplysninger
2,3
Under middel
592 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
my dog has come along in leaps and bounds
I'm finding this training really helpful and my dog has come along in leaps and bounds thanks to the excellent advice!
My only negative is that the video/ audio is a little off. It was off-putting initially but I have got used to it.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Marta,
Thank you for taking the time to leave your review.
We are delighted to hear that you found our course effective for your furry friend!
Your feedback is greatly appreciated and will be carefully considered as we continuously strive to improve.
Please don't hesitate to reach out if you ever need any assistance; we are always happy to help!
Kind regards,
Doggy Plan Support Team
TESTABO 1 Monat für 39,99 €…
TESTABO 1 Monat für 39,99 € abgeschlossen. Nun werden alle 3 Monate 79,99 € via Paypal abgebucht. Totale Abzocke. Man bekommt keinen Hinweis, dass man das Test-Abo kündigen muss. Werde Anzeige erstatten!!! Auch keine Reaktion vom Betreiber!!!
Heute hat sich der Support gemeldet, entschuldigt und zumindest 79,99 € zurückerstattet. Immerhin, - finde ich Klasse!!!
Es sollte jedoch wie es sich gehört, nach Ablauf des Test-Abo's ein Hinweis auf Fortlauf des Abo's oder Kündigung kommen und nicht einfach der Betrag abgebucht werden. Trotzalledem zufrieden.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Sehr geehrter Kunde,
Vielen Dank für Ihr Feedback und Ihr Update bezüglich der Rückerstattung. Wir freuen uns, dass unser Support-Team Ihnen helfen und eine Rückerstattung für Sie abwickeln konnte.
Wir freuen uns auch über Ihren Vorschlag, Benutzer vor einer Abonnementverlängerung zu benachrichtigen. Ihr Feedback ist uns äußerst wertvoll und wir arbeiten ständig daran, die Transparenz unseres Dienstes zu verbessern und sicherzustellen, dass Kunden klare Informationen zu ihren Abonnements haben.
Wenn Sie weitere Fragen oder Bedenken haben, können Sie sich gerne an uns wenden. Sie können uns über folgende Wege erreichen:
-E-Mail an support@doggy-plan.com
-Senden Sie eine Anfrage über unser Kontaktformular: https://doggy-plan.com/questionary/contacts
-Nutzen Sie unseren Live-Chat, indem Sie sich in Ihr Konto einloggen, die Seite „Kontakt“ aufrufen und unten rechts auf die Schaltfläche „Chat“ klicken.
Nochmals vielen Dank für Ihr Verständnis und wir freuen uns, dass wir Ihr Anliegen lösen konnten.
Mit freundlichen Grüßen,
Doggy Plan
This is definitely a scam
This is definitely a scam. I opted for a heavily discounted trial which I was happy to pay for. The content is rubbish and I didn't use it after watching 1 session.
3 months later they take £79.99 from my account. I requested a refund 3 times but told me I didn't meet the criteria for their refund policy.
I paid through PayPal so raised a dispute with them, who ruled in my favour and was refunded straight away.
They are deceitful thieves. Don't let them get away with it
5. september 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Paul,
Thank you for taking the time to provide your feedback.
We are sorry to hear that our course did not meet your expectations. However, your feedback is invaluable to us as it helps us to identify areas for improvement.
Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy-Plan Support Team
Ich bitte um eine Adresse,in der ich…wo kann ich thedoggyplan kündigen?
Ich bitte um eine Adresse,in der ich rechtmäßig kündigen kann.
Mir wird des öfteren mehrmals im Monat 79,90€ abgebucht .
Ich bitte höflichst,mir auf diesem Wege mitzuteilen wie und wo ich kündigen kann.
M.J
4. september 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Liebe Martina,
wir entschuldigen uns für die Schwierigkeiten, die Sie bei der Kontaktaufnahme mit uns hatten. Bitte seien Sie versichert, dass wir Ihnen jederzeit gerne behilflich sind und alle Ihre Probleme lösen werden.
Wir möchten Sie bitten, sich an tsupport@doggy-plan.com zu wenden, und wir werden Ihnen gerne bei Ihrem Anliegen helfen.
Mit freundlichen Grüßen,
Doggy-Plan Support Team
This is basically a scam
This is basically a scam. Average content, poorly structured and a sneaky inflated on-going subscription. And that's just my dog's feedback.
3. september 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Adam,
Thank you for taking the time to leave your review.
Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service.
Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan Support Team
ABO-FALLE
ABO-FALLE - 😡😡 Das ist unglaublich - zuerst 49,90 Dollar und jetzt satte 119,99 Dollar ohne Ankündigung und Bestellung abgezogen. Probeabo abgeschlossen und rechtzeitig storniert. Trotzdem jetzt wieder über PayPal abgebucht. Ich hoffe nur das ich das Geld wieder retour bekomme. So eine Sauerei von doggyplan aber auch. 😡
31. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Liebe Daniela,
vielen Dank, dass Sie Ihre Bewertung abgegeben haben.
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen bei der Rechnungsstellung entstanden sind.
Bitte seien Sie versichert, dass alle notwendigen Informationen auf der Anmeldeseite angegeben sind. Wir bedauern jede Verwirrung, die bezüglich der Preisangaben entstanden sein könnte.
Sollten Sie weitere Unterstützung benötigen oder Schwierigkeiten haben, zögern Sie bitte nicht, sich an uns zu wenden: support@doggy-plan.com.
Mit freundlichen Grüßen,
Doggy-Plan Support Team
Ich habe für einen 3Monatigen Beitritt…
Ich habe für einen 3Monatigen Beitritt bezahlt … um zu schauen ist das was oder nicht .. es wird munter abgebucht ohne eine Mitteilung zu machen .. musste die Kreditkarte wechseln sonst geht es einfach weiter
30. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Lieber Claude-Michel,
vielen Dank für Ihre Bewertung.
Wir entschuldigen uns für den negativen Eindruck, den Sie von unserem Service gewonnen haben.
Bitte seien Sie versichert, dass alle relevanten Informationen während des Anmeldevorgangs zur Verfügung gestellt werden, und wir entschuldigen uns aufrichtig, wenn dies nicht ausreichend klar war.
Wir sind bestrebt, alle Probleme oder Bedenken unserer Kunden zu lösen. Wenn wir Ihnen irgendwie helfen können, zögern Sie bitte nicht, uns zu kontaktieren. Wir würden uns freuen, Ihnen helfen zu können.
Mit freundlichen Grüßen,
Doggy-Plan Support Team
Don't trust any online company like Doggyplan
I called them during the trial period to cancel, which was a 7 day period. I changed my credit card, and now several months later, they are charging me for a new plan!
29. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Pharri,
Thank you for leaving your review.
We sincerely apologize for any inconvenience you may have experienced with billing.
Please be informed that our dedicated team is always available to assist you! We are committed to addressing any issues or concerns you may have.
If there is anything we can assist you with, please do not hesitate to contact us.
Kind regards,
Doggy-Plan Support Team
I haven't got further than the early…
I haven't got further than the early screens. Am looking forward to learning more before I have enough context to make a meaningful assessment.
28. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Clare,
Thank you for taking the time to leave your review.
We are happy to hear that you have joined us.
We sincerely hope our course provides the best experience for both you and your dog.
Should you require any assistance, please don't hesitate to reach out - our dedicated team is always happy to help.
Kind regards,
Doggy-Plan support team
Keep away from this scamming company
Keep away from this scamming company. I paid for a 3 month program ( which I have not got ) they have tried to now charge me another £79:99. You are scamming people 🤬🤬🤬 I wish I could give you minus star ratings.
27. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Mark,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration you may have experienced.
We regret that you were not aware of the monthly fee when you signed up for our plan. Please be assured that the monthly fee is clearly stated on our website and during the sign-up process, directly below the payment button.
We understand the importance of transparency and clarity in subscription plans, and we apologize if this information was not communicated effectively during your sign-up. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate you bringing this matter to our attention.
If there is anything further we can do to assist you, please do not hesitate to contact us. Our team is available seven days a week, and we will do our utmost to assist you.
Kind regards,
Doggy-Plan Support Team
Purchase converted to a subscription without my knowledge
I purchased what I thought was a one off plan from them through an Instagram advert not realising the small print said that after 30 days they would convert my purchase into a £50 a month subscription. Plan didn’t even work on my dog. Would give zero stars if I could.
25. april 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Al Bryce,
Thank you for taking the time to leave your review.
We sincerely apologize if there was any misunderstanding regarding the charging information. Please be assured that all relevant details are provided during the sign-up process. Additionally, our team is always available to address any concerns you may have.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy-Plan Support Team
Ich bin zutiefst enttäuscht von meinem…
Ich bin zutiefst enttäuscht von meinem Erlebnis mit doggy-plan.com. Trotz meiner rechtzeitigen Kündigung des Abonnements Ende Mai werden weiterhin unberechtigte Beträge von meinem Konto abgebucht. Ich habe mehrfach versucht, das Unternehmen zu kontaktieren, um das Problem zu klären, aber ich habe keinerlei Unterstützung oder eine klare Antwort erhalten.
Es ist völlig inakzeptabel, dass meine Kündigung nicht bearbeitet wurde und ich keine Bestätigung erhalten habe. Dies ist nicht nur ein schlechter Kundenservice, sondern auch eine unlautere Geschäftspraxis.
Ich kann doggy-plan.com aufgrund dieser unprofessionellen und enttäuschenden Erfahrung absolut nicht empfehlen.
27. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Liebe Claudia,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben.
Seien Sie versichert, dass wir stets bemüht sind, auf alle Anliegen unserer Kunden einzugehen. Wenn Sie noch keine Antwort erhalten haben, ist es möglich, dass wir Ihre Anfrage nicht erhalten haben, da wir uns bemühen, schnell und aufmerksam zu antworten.
Sollten wir Ihnen dennoch weiterhelfen können, zögern Sie bitte nicht, sich mit uns in Verbindung zu setzen: support@doggy-plan.com. Wir helfen Ihnen immer gerne weiter!
Mit freundlichen Grüßen,
Doggy-Plan Support Team
NEVER USE THEM!
NEVER USE THEM!! Unfortunately I didn't see the other reviews and got sucked in - paid initial trial fee, then after trial period they took more money. Won't refund it even though you pay in advance, and i contacted them to cancel/refund on the day payment was taken. They refuse to refund, give you ever so polite emails which are basically a waste of time. Don't waste your time like I and others have done, learn from our mistakes. And they deserve zero, not even 1 star.
27. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Linda,
Thank you for taking the time to leave your review.
We sincerely apologize for any negative experience you may have had with us.
Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy-plan Support Team
Pay attention to the fine print
Pay attention to the fine print. If you get an unexpected charge, you will not get a refund. The fine print explains it. I just got done reading some of the reviews and I am not the only one to have had this experience. BEWARE
15. august 2024
Uopfordret anmeldelse
Minus 1’000 i have had no feedback or…
Minus 1’000 i have had no feedback or correspondence paid 19.99€ for the training programme no subscription at all otherwise i would not have taken it.then they took 49.99€ the other day out of my bank without permission, its theft.
This seems a common occurrence, using you pet to steal off you how low can people sink i will get my money back this is total theft..
15. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Nanni,
Thank you for taking the time to leave your review.
We sincerely apologize if there was any misunderstanding regarding the charging information. Please be assured that all relevant details are provided during the sign-up process. Additionally, our team is always available to address any concerns you may have.
Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy- Plan Support Team
Worst program I have ever used and…
Worst program I have ever used and charges are hidden in the ads, stay away from them.
20. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Peggy,
Thank you for taking the time to leave your review.
We apologize for any negative impression you have received of our service.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan Support Team
AVOID, AVOID, AVOID - SCAM
Same as other reviews! Total Scam ! If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid €19 for a training guide only to find a month later I was debited €79,99 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct.
The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID, AVOID, AVOID
16. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Christophe,
Thank you for leaving your review.
Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service.
Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan support team
Useless
Useless, never reply, no contact. Won't cancel my plan or get back to me but keep taking my money. Terr
16. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Sharon,
Thank you for taking the time to leave your review.
Please be assured that we are always committed to addressing any concerns our customers may have. If you have not yet received a response, it is possible that we did not receive your inquiry, as we strive to respond promptly and attentively.
If there is still anything we can assist you with, please do not hesitate to reach out to us at support@doggy-plan.com.
We are always happy to help!
Kind regards,
Doggy-Plan support team
Absolute Abzocke
Absolute Abzocke. Etliche Male emails geschrieben und gesagt, dass ich keinerlei verbindliche Abonnements haben möchte, da aus einem 19,99€ Angebot 3 mal in Folge 49,99€ wurden hab ich so langsam die Faxen dicke…
16. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Liebe Kim,
vielen Dank, dass Sie Ihre Bewertung abgegeben haben.
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen bei der Kontaktaufnahme oder der Rechnungsstellung entstanden sind.
Bitte seien Sie versichert, dass alle notwendigen Informationen auf der Anmeldeseite angegeben sind. Wir bedauern jede Verwirrung, die bezüglich der Preisangaben entstanden sein könnte.
Sollten Sie weitere Unterstützung benötigen oder Schwierigkeiten haben, zögern Sie bitte nicht, sich an uns zu wenden: support@doggy-plan.com.
Mit freundlichen Grüßen,
Doggy-Plan support team
They hide the fact this is a…
They hide the fact this is a subscription and then don’t refund you. Just like all the reviews below… it also doesn’t work.
16. august 2024
Uopfordret anmeldelse
Besvarelse fra doggy-plan.com
Dear Paige,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced.
We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process - right below the payment button.
We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. We also individually review all refund requests and make sure that the refund policy works for our users.
If there's anything else we can do to help, please don't hesitate to reach out to us at support@doggy-plan.com. Our team is available seven days a week and we'll do our best to assist you in any way we can.
Kind regards,
Doggy-Plan support team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.