AJ Bell Dodl Anmeldelser 543

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I transferred my Hargreaves Lansdown Lifetime ISA over to AJ Bell (Dodl) to make use of the 12 month zero account fees they had to offer. The transfer process was simple and quick with no hiccups.

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first po... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Low fees. 0.15 percent per year of account, minimum 1 quid a month easy. App itself could use 2 factor authentication and maybe add trend lines to show price change of investments. I would also... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As a novice investor I’m delighted with the dodl app. Breaks down complicated choices into something simple and easy to understand. A great way to get started I think. I’m learning as I go, and am gai... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Investeringsservice

Om AJ Bell Dodl

Skrevet af virksomheden

AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.

  • Brought to you by AJ Bell – one of the UK’s leading investment platforms.
  • Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
  • Investment ISA – low-cost, tax-efficient, and simple to manage.
  • Just 0.15% annual account charge (min £1/month), and no dealing fees.
  • Start from just £25/month.
  • Invest your way – choose funds, themed options, or UK & US shares.
  • Friendly in-app support when you need it.

Open an account in minutes, or transfer over an existing one for free.

🔗 Find out more on the
🌐 Dodl website

Download the app:

*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

543 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

It feels so easy to invest and they’re…

It feels so easy to invest and they’re very open about what’s in their funds and you can track each individual stock in the fund. Customer service is great and they get back to you very quickly.

2. marts 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning Shaun

Thank you for leaving us a review! We’re really pleased to hear that you find investing straightforward with us, and that the transparency around our funds and underlying holdings has been helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning

Thank you for leaving us a review! We're really pleased to hear that you find the platform easy to use and our team helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 1 ud af 5 stjerner

Dodl LISA transfer too slow and no one helps!

I initiated a cash LISA transfer to Dodl on 12th Feb this year. Dodl only acknowledged that they are on this case on 18th Feb. Then my old provided emailed me saying transfer is completed on 23rd Feb, only the money showing no where, not on old provider any more and neither on Dodl. Then after a whole day, it finally appears on Dodl app. However, till now (evening of 26th Feb), I can not invest this fund and Dodl still gives me a "not yet" message saying I need to transfer LISA to use LISA on Dodl..... Messaged some help on the app and someone saying they will chase the team but still no reply after a whole day. I would not recommend Dodl to anyone and remember the account fee is 0.15% without cap!

12. februar 2026
Uopfordret anmeldelse
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning

Thank you for taking the time to share this. I’m sorry for the frustration you’ve experienced with your LISA transfer and the delay in being able to invest.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Samuel was really helpful and…

Samuel was really helpful and informative!

I really appreciate Dodl having real people who can help quickly and effortlessly with any of my issues.

Thanks again Samuel!

24. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning Oliver

Thank you for taking the time to leave us a review! We’re delighted to hear that Samuel was so helpful and informative. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 4 ud af 5 stjerner

Five stars for the swift intervention.…

Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first port of call and it couldn't answer what turned out to be an extremely simple question that must have been asked a thousand times or more. So I don't think James and his real human colleagues will be losing their jobs any time soon :-)

24. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon Martin

Thank you for leaving us a review! It’s great to hear that you had a positive experience with our team and that James was able to answer your question so quickly.

I’ll make sure your feedback about our chatbot is passed on to the relevant team so they can look into this further.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Fast and great support

Fast and great support.
Never had any issues.
Simple app with a good choice of funds.
It is not sophisticated/complex and does not have a Web page to make transactions, which is the only aspect I don't like.

21. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning

Thank you for taking the time to leave us a review! We’re really pleased to hear that you’ve had fast and reliable support from us, and that you find the app simple to use with a good choice of funds.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Swift response

Swift response

19. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning

Thank you for leaving us a review! We're thrilled to hear that our team responded so quickly.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Bot could not handle my queries - a human did!

Bot could not handle my queries but Samuel read my query and quickly confirmed what I needed to know.

19. februar 2025
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon Carl

We appreciate your feedback! We're happy to hear that Samuel was able to provide the assistance you needed. We'll be sure to pass your kind comments on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Samuel answered all of my questions…

Samuel answered all of my questions very clearly and helped provide more understanding with my investments. This information will allow me to make decisions regarding the current and future investments. Would highly recommend AJ Bell Dodl as it has been so easy from the beginning and transparent.

19. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon

We're happy to hear that the information provided has empowered you to make well-informed investment decisions. We appreciate your kind words and we're glad you found our platform easy to use and transparent. Thanks for recommending us!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Quick access to help!

The customer service chat function is super easy and requests for documents and account statements are able to be processed almost instantly. Great to speak to an actual human on the chat function too and to be able to speak with them quickly 😊

11. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Dear Charlotte

We're happy to hear that our customer service chat function is easy to use and efficient for you. We're also glad you appreciate speaking with a real person and getting your requests processed quickly. Thank you for your positive feedback!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Tom

Bedømt til 5 ud af 5 stjerner

Bethany was so helpful on the live…

Bethany was so helpful on the live chat. Making the app experience swift and easy.

11. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Dear Morgan

We're happy to hear that the live chat was helpful and made the app experience swift and easy. Thank you for your positive feedback; we appreciate it!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Tom

Bedømt til 5 ud af 5 stjerner

Easy to get hold of a person to text…

Easy to get hold of a person to text questions to and get answers

10. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Dear Nicola,

We're happy to hear that you found it easy to reach our team and get your questions answered promptly. Thank you for your positive feedback!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Tom

Bedømt til 5 ud af 5 stjerner

Quite good customer service

Quite good customer service, instantly available, and answered my queries straight forward.

10. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning Argo,

We're happy to hear that our customer service met your expectations! We appreciate you taking the time to share your positive experience with us.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, fast replies on live chat and couldn't be more helpful. I've been with dodl a few years now and never had any problems. Highly recommended.

6. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon Mark

Thank you for leaving us a review! It's great to hear that you've had such a brilliant experience with our webchat service.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Good investment platform.

Good investment platform.

4. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon Chris

Thank you for leaving us a review! It's great to hear that you've had a positive experience using our platform.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Fast service with straight help as…

Fast service with straight help as usual with DODL

3. februar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon Steven

Thank you for leaving us a review! We're thrilled to hear that you had a positive experience with our team.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Friendly

Quick and lovely response.

28. januar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning Yusuf

Thank you for leaving us a review! It's great to hear that we provided you with a prompt and personable service.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Great service

Keira has been fantastic in getting a number of specific documents generated, often within minutes! It’s been so helpful when dealing with transactions to have efficient and attentive service.

28. januar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning Chloe

Thank you for leaving us a review! We're thrilled to hear that you had such an excellent experience with Kiera. We'll be sure to pass your kind comments on to her.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Bedømt til 1 ud af 5 stjerner

Great investment platform but they obstruct withdrawals

Great investment platform and so easy to set up with your bank account to make payments to dodl.
Want to withdraw?
They suddenly need to verify a bank account you have been funding your dodl investments with for three years!
Three months of bank statements with all of your financial dealings just to get at your own money?
Avoid until they sort out the withdrawal process.

27. januar 2026
Uopfordret anmeldelse
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good afternoon Tom

Thank you for your feedback. We're sorry to hear that you've not had a positive experience when trying to withdraw from your account.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Joe

Bedømt til 5 ud af 5 stjerner

Bethany was very helpful and answered…

Bethany was very helpful and answered my question first time

21. januar 2026
AJ Bell Dodl-logo

Besvarelse fra AJ Bell Dodl

Good morning James

Thank you for leaving us a review! We're delighted to hear that you had a positive experience with Bethany. We'll be sure to pass your kind words on to her.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere