Tanya assisted me with my Order and did an excellent job in helping me order new 6” front wheels and glide suspension forks plus back up front axles that were on sale. Will gladly call her again.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great Customer Service!! Anytime I call about my Ti-lite Wheelchair with questions about what I need to order to fix problems, I get great help!! Their staff are patient with all my questions and I so... Se mere
I got thorough explanations from Dave about a part (side guard) that I needed for a Tilite wheel chair. He was very patient and spent the necessary time to process my order and answer my questions. I... Se mere
It’s often that getting parts through my insurance would just take too long or be an inquisition. In these instances I turn directly to DME. They stock or can quickly acquire cushions, backs, whe... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
Kontaktoplysninger
10117 SE Sunnyside Rd Ste F733, 97015, Clackamas
- 855.339.5155
- info@dmehub.net
- dmehub.net
4,7
Fremragende
6 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product worked as described
Product worked as described, made it so much easier installing new tires on wheels. Shipping took a long time!
14. januar 2025
Awesome customer service!
Received a defective wheelchair tire, a new tire was shipped out to me the next day. Thats awesome customer care!
14. januar 2025
Best All Around
I can't ever seem to make a call to DME Hub and not be COMPLETELY 100% SATISFIED, they've kept my adaptive journey rolling along smoothly for the past seven (7) years and can't think of anywhere else to turn to for my wants, needs, and supplies
2. januar 2025
Unacceptably slow shipping
I've ordered before from you guys and you always ship new tires like the next day. Really quickly. But this time it took you guys a week to get your act together. 2 weeks for me to have them in my hand. Unacceptable I need these things now
10. januar 2025
Besvarelse fra DME Hub
Thank you, Pi White, for your valuable customer feedback. Our records indicate that you ordered on Jan 6th and your order shipped out on Jan 10th. The postal tracking shows the package was delivered on Jan 16th. It appears that it took a couple of days longer than normal to fulfill the order due to some residual catch-up from the holidays. We sincerely apologize for the delay and inconvenience. Our shipping times are now back to normal.
If you cannot locate your package, please contact one of our customer support staff for further assistance.
Sincerely, DME Hub Customer Satisfaction Dept
UPS???
Initially, I appreciated your company’s reliability, as you consistently delivered the necessary items on time. However, I’m currently facing an issue with a recent shipment. Despite the package being marked as undelivered because I wasn’t home when UPS delivered it, it hasn’t arrived yet.
I’ve contacted UPS and filed a formal complaint about the delayed delivery. I explained to them that I was home and no one came to my residence. They assured me that the package is expected to be delivered this Tuesday, January 21st. I’ll keep a close eye on the situation and provide an update if anything changes.
In response to your inquiry regarding my complaint with UPS, they have provided an incomplete account of the events. UPS did not visit my residence. Our property is equipped with surveillance cameras throughout. On multiple occasions, UPS carriers have left packages unattended within the building. Despite these instances, UPS has failed to deliver packages to my residence on two separate occasions, despite their claims of attempting to do so.
17. januar 2025
Besvarelse fra DME Hub
Thank you, Sylvester for your valuable customer feedback. Yes, according to the UPS tracking details, a delivery attempt was made on Jan 18th, and they did not feel comfortable with leaving the package unattended at your door. UPS has rescheduled another delivery attempt for Jan 21st.
If you have any further issues with receiving your package, please contact one of our customer support staff for further assistance.
Sincerely, DME Hub Customer Satisfaction Dept
We have been keeping a close eye on the shipment, and it appears that your order has now been delivered by UPS.
Please contact one of our customer support staff if you have any further questions or issues.
Sincerely, DME Hub Customer Satisfaction Dept
Called me to confirm the contents of my…
Called me to confirm the contents of my order to ensure I did not need the mounts for my side guards.
14. januar 2025
Clear description of your product and…
Clear description of your product and quick and accurate response to my questions
9. januar 2025
Excellent customer service
Excellent customer service. Quick response to our needs and knowledge of the part needing ordered.
2. januar 2025
I contacted Activeaid directly and they…
I contacted Activeaid directly and they suggested DME.
DME was very polite and helpful.
10. januar 2025
I've ordered from DMEhub many times
I've ordered from DMEhub many times. I check here first when I need anything for my chairs. Customer service is what makes ordering from here worth it. Dave is amazing and always willing to answer questions. If they don't have a part you need, contact and usually they can order it for you. My most recent order was not on their site. Rather than pay an exorbitant price going through my ATP, I contacted DMEhub. Dave emailed back and about a day later I got a quote and an order link.
I'm always impressed and only wish I could give even more stars
14. januar 2025
Uopfordret anmeldelse
Tire order delivered timely
6. januar 2025
Great as always
6. januar 2025
Excellent customer service
Not only are the products top quality, but everyone is always so helpful and willing to answer any questions you may have.
9. januar 2025
A little late but great
Product arrived, a little later than predicted but it is exactly what I ordered.
1. januar 2025
Besvarelse fra DME Hub
Thank you, Cindy, for your valuable customer feedback. According to our records, your order is scheduled to be delivered today via USPS Postal. Please check the tracking number we sent for additional delivery details.
If you do not receive your package or have any other concerns, please contact one of our customer support staff for further assistance.
Sincerely, DME Hub Customer Satisfaction Dept
Delivery Speed was fast
3. januar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.