Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Se mere
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One mistake let it all down The bodywork repair finish was great Pick up and drop off was great Speed of repair as great But they failed to properly put the interior door panel or the window sea... Se mere
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Staff were extremely supportive from the outset, Helped me navigate the process and held my hand every step of the way. In particular Gorgia stood out for her wonderful customer service. Georgi... Se mere
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DLG staff were very professional and courteous. The standard of their work can be highly recommended. The repair to our car was completed in good time and the finish was exceptional. The car had been... Se mere
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DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
Westmoreland Road, BR1 1DP, Bromley, Storbritannien
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First class efficiency & repair including collection & return to my home. Regular updates throughout. Car fully valeted on return. Most professional service I've experienced in many years. Thank you.

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Brilliant service and Communication. Fetched car and delivered courtesy car . All done in a week . Repairs fantastic . Would highly recommend !

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Did a good job on my old car. Since having it back there was a sllght leak in the boot when it rained but with no rain since I am not sure how much a problem this is.
Very helpful staff.

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Excellant service picked my car up from my place of work kept me informed on the repairs and when my car would be ready completed all work to a very high professional standard and delivered my car back on the date they promised outstanding company

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The only positive was that they contacted me and informed me the part was still unavailable.
The negative was that after four months, my car was delivered dirty inside and out. The fuel gauge was so red it was painful to look at, wondering where almost 20 liters of fuel had gone, if I'd make it to the gas station in time, and the car was covered in scratches.
After a brief intervention and heated discussion, I received a £50 refund for fuel and a wash, and the mechanic came and fixed all the scratches.
I will definitely never return to this garage again. Learn from the best in the business – Master Cars (Birstall) Limited is a place I recommend without hesitation.

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Took too long to pick car up and too long to fix it. It was returned with faults that they have refused to fix fobbing me off with it's an existing fault. So now I've got to pay someone else to do the work

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DLG had my BMW for body work repair after a lovely deer decided to say hello.
From start to end, they were fabulous.
The pick up guy was fab, even noticed work needing doing that I hadn’t spotted but he made sure he came back from securing on his truck to tell me!
Customer service was excellent; They went through every step clearly on what I was to expect.
They kept me updated on what was happening and the time frame it would be done in.
I was surprised when they told me I was getting it back early.
When I got my car back, it looked brand new again; they even hoovered the inside! A job well done!!!

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I had my car repaired, and it’s the best garage I’ve ever dealt with, the staff are brilliant and they did a fantastic job !

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We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair. Excellent job on the repair itself, and even gave the car a deep clean inside and out. Would definately recommend and use again.

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Will never put my car into this repair shop again. Had new scratches on my car, stains on the drivers seat, two different coloured head lights fitted and when it returned to sort it out, they refused to take ownership. Stay clear of this company, they will bump you off

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A woman ran into the back of my car and within an hour Direct line insurance (who DLG motors are a part of) phoned me up and said DLG would collect my car. A few days later they did.
I was kept informed of progress throughout.
Car was returned in immaculate condition (it had been valeted inside and out) and returned in better condition then it went in!!
I can thoroughly recommend DLG autos Middlewich.

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Excellent from start to finish. Communication, professionalism and respectful. Great service

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The staff I met and spoke with by phone were all helpful and pleasant. The work done was to the highest standard, though I'm glad I wasn't paying the bill.

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Great commuication, contacted when vehicle was going to be collected and also delivery of a brand new courtesy car, return exactly the same car delivered back informed of date and time , repair to car was excellent 5 year warranty on repairs, could not fault personnel approach with everything concerned , would recommend the garage to anyone

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My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it in the carpark. Another 2 weeks later they took the car away and gave me a non like for like replacement as apparently they don't have to honour that if they mess up the repair. I finally got my car back and its ok and I cant be bothered to complain any more but its not great.

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Had an accident with my car and DLG Auto services repaired my car through the insurance. They did a great job on my car quick turn around when I got it back the car looked great.

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I was involved in a accident, no fault of my own. Dlg auto's came out to pickup my car. I was informed that the car was written off. I only got the car last November 2025.i received 10,041,28p. I paid it straight to the finance company. I found myself in debt to the sum of £700, paid a further £292. I have another £400 which will be paid to the finance company. Now DLG auto's are saying that I need to pay them a retention fee to get my car from them, I called my insurance company and finance company, they said that the car belongs to me and they have never heard anything about a retention fee. I'm going to seek legal advice if they refuse to let me take my car....

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I am just so greatful to get my car back after waiting a considerable amount of time and as I’ve picked it up, it’s just in the best condition I could have asked for! I’m raised my concerns with DLG going forward but the car is back to “It’s formal glory” and I’m so grateful. Thank you again to the DLG team. Thank you to Julie for the great communication throughout the car being in your care. Thank you Nicky for the great advice when picking the car up. If I knew any of the mechanics names, I would take my hat off to you Sirs! Thank you!

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