Wow! 10/10. DLG Auto Services collected my car due to front and back end damaged (via a referral from Direct line insurance). From the first contact by phone to the car being returned to my drive, an... Se mere
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Se, hvad kunderne siger
First class experience really pleased with the result of my car, staff very helpful from first day until I got my vehicle back , could not have believed the work you did to achieve the outstanding res... Se mere
Virksomheden har svaret
This is my second review as I have now received my car back fully repaired in excellent condition. I cannot speak highly enough about DLG. They kept me fully informed throughout the repair progress, b... Se mere
Absolutely fantastic service from the point of collection to the return of my vehicle. The two drivers that collected and returned my vehicle were polite, courteous and proffessional. I also liked the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Kontaktoplysninger
Patent Drive, Britannia Park, WS10 7XD, Wednesbury, England, Storbritannien
- 0345 3031732
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid i had a really bad experience…
Avoid i had a really bad experience with this garage after an accident i have received my car back worse than what it was came back to me with sensor issues, Awful experience when asked I was told to take my car to dealers for a full diagnostic report which would cost me £750 ,and old woman which i believe may have been one of the staff was very rude,hope she faces the same issue! Karma is real!

Besvarelse fra DLG Auto Services - Wednesbury
BE AWARE!
BE AWARE!! Awful experience my vehicle went in for an accident repair and came back to me with a load of sensor issues when confronted I was just fobbed off,

Besvarelse fra DLG Auto Services - Wednesbury
This is my third time to have my car…
This is my third time to have my car fixed in this shop. My first two was excellent service only this time the receptionist didn't give me enough time to have the courtesy car return in how they want it (cleaned and fuelled up to the level they delivered the car to me). She called me to say my car's done and they need the courtesy car back before 4:45pm. They usually call or email a day before to give me time. This time she called me few hours before I need to return the car bearing in mind, I was at work till 3pm. I managed to have the car fuelled but not cleaned due to not having enough time. But the repair's excellent just the above issue.

Besvarelse fra DLG Auto Services - Wednesbury
First class experience really pleased…
First class experience really pleased with the result of my car, staff very helpful from first day until I got my vehicle back , could not have believed the work you did to achieve the outstanding results. Thanks to all concerned.

Besvarelse fra DLG Auto Services - Wednesbury
Service from beginning to end…Excellent
Service from beginning to end excellent. Quickly repaired car and returned before date given . Staff courteous and pleasant at all times.

Besvarelse fra DLG Auto Services - Wednesbury
Hyundai new door amd respray
Oh my god i can not believe what first class professionals from the well mannerd gentlemen that brought us the courstey car and they kept me in touch with what stage the car was going through, and when they brought the car back i could not believe it how they managed to match the metallic colour amazed me was all cleaned and polished like new when they brought the car back to me, absolutely unbelievable highly recommended thank you.

Besvarelse fra DLG Auto Services - Wednesbury
As a disabled person whos car has been…
As a disabled person whos car has been with them for 2 weeks and there is no completion or even a date to when my.car part they need is going to be deliveeed , sorry this is vwry inconvenient to me and my childen and irs draining my.pockets making it hard for mw.complete things u need to do at home.for work and my children and 2 weeks.into them having my car which u need very much i still have no date to when it will be fixed or returnwd im.not happy at all.

Besvarelse fra DLG Auto Services - Wednesbury
Repaired the vehicle in record time!
Repaired the vehicle in record time!
I was very happy with the results.
good experience
Fantastic Service
Excellent service received by DLG. Car collected, repaired and returned. Brilliant communication. Would definitely recommend.
First class service.
From collection of my car to its return, DLG were informative, professional and friendly.
Contact was maintained throughout the repair process advising me of where the car was and expected completion date.
The standard of repair is incredible. The finished condition is immaculate.
Excellent Repair Service
Communication was key and I was informed of what was required and a realistic time of when it was to be achieved. The speed of repair was excellent and the assessment was even carried out the same day. Collection and drop off times were carried out as arranged and overall everything went smoothly.
Told me either Monday or Tuesday went…
Told me either Monday or Tuesday went on Tuesday they said u was suppose to come Monday know I have to go again on Thursday like I have nothing else to do

Besvarelse fra DLG Auto Services - Wednesbury
They sorted damage out no probs in…
They sorted damage out no probs in double quick time
Excellent
Second time I've used DLG. Excellent again. Turned up when expected for collection and return. Very pleasant individuals to deal with. Regular updates. Repair completed quicker than original quote.
Excellent service from DLG
Excellent service from DLG. My car was repaired by them through Churchill insurance. They responded quickly when contacted by Churchill. My car was collected, repaired and returned to me in 7 days. I was kept updated about the progress throughout. Excellent work and professional staff
Excellent service
Excellent service. Frequent updates to progress made.Very friendly and helpful.
very good service excellent repair to…
very good service excellent repair to my skoda kodiak returned valeted in side and out very pleased also perfect match to silver metallic paint not easy to do thankyou DLG AUTO
Excellent service
Excellent service. From the pick up service. Both drivers phoned to let me know an estimated time of arrival. The first driver explained what would happen next .The garage kept me upto date with what was happening with my car and estimated day when my car repair would be completed.The car was dropped off to me. At a time that was convenient for me . Both drivers we're very friendly, very happy too answer any questions. Highly recommend. Five star review.
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