I cannot speak highly enough of this company. We were updated every day so knew that progress was being made. The work began as soon as the vehicle arrived and was completed ahead of the estimated ti... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I cannot speak highly enough of this company. We were updated every day so knew that progress was being made. The work began as soon as the vehicle arrived and was completed ahead of the estimated ti... Se mere
Virksomheden har svaret
Fast, efficient and friendly service. Great communication throughout. Repair was excellent and car was dropped off at the estimated time. Very pleased with the service.
Virksomheden har svaret
DLG Peterborough are nothing short of incredible. I have never experienced such great service, efficiency and good people in auto. From Jackie in reception to the standard of mechanical team, and the... Se mere
Virksomheden har svaret
Kept up to date without fail, work completed was outstanding, a small niggle after receiving the vehicle back was addressed without fuss. I was initially sceptical thinking that only Mercedes would be... Se mere
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
17 Bakewell Road, PE2 6XU, Peterborough, Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast, efficient and friendly service. Great communication throughout. Repair was excellent and car was dropped off at the estimated time.
Very pleased with the service.

Besvarelse fra DLG Auto Services - Peterborough
I cannot speak highly enough of this company. We were updated every day so knew that progress was being made. The work began as soon as the vehicle arrived and was completed ahead of the estimated time. We had complete confidence that the work would be of a high standard and we weren't wrong. Our car looks brand new. Many thanks to everyone concerned.

Besvarelse fra DLG Auto Services - Peterborough
DLG Peterborough are nothing short of incredible. I have never experienced such great service, efficiency and good people in auto. From Jackie in reception to the standard of mechanical team, and the delivery guys, this is the very best you can get. Thank you so much!

Besvarelse fra DLG Auto Services - Peterborough
Really impressed with the service. Everyone I spoke to was professional, helpful and friendly. Colleted and delivered the car when they said they would, good communication through the repairs and the car looks great!

Besvarelse fra DLG Auto Services - Peterborough
Very professional approach to keeping the customer updated on work progress and excellent workmanship.

Besvarelse fra DLG Auto Services - Peterborough
After damage was done to the offside rear wing against a wall, Direct Line put me in touch with DLG Auto Services for the repair. My wife and I were contacted immediately and their well organised, compassionate, streamline and professional services kicked into gear. A courtesy car was organised and delivered to our home and our damaged car taken to their workshop for repair.
The staff were very helpful and kept us up to date with every stage of the repair via telephone calls, emails and through their online panel. Our vehicle was returned with a first class repair, with a perfect match on the Pearlescent White bodywork and the dents had vanished! The drivers, Duane and Sean, were dressed appropriately, polite, professional and explained everything in great detail with photographs and emails to follow up. The Site Manager, Shaun Hewett, touched base with us and was also extremely helpful.
My wife and I are so grateful for their excellent customer care, service and quality of repair to BSI Kitemark (BS10125) with a 5 year warranty for the repair. Thank you!

Besvarelse fra DLG Auto Services - Peterborough
I had an accident with a full grown deer. DLG Autos took all the stress away from collecting the vehicle, keeping me up dated on a weekly basis both via text and speaking to me on current status. The ladies in the office were brilliant and remained professional at all times. DLG Autos were very open and honest regarding any delays and answered any of my queries. Well done team.

Besvarelse fra DLG Auto Services - Peterborough
We were kept informed at every stage. The staff were very friendly and the car was returned promptly and much cleaner! The repairs have been done perfectly. I cannot praise this company highly enough. Well done all.
My car was in for repairs, it was fixed before the date they set and was delivered to me, polite and professional
Great was quicker than I thought it would be
Keep me informed all the way picked up by trailer and brought back by trailer not driven
Quality repairs to car and efficient management of pick-up and return, with good communication at each stage.
Polite, friendly and professional.
Car was returned at the correct time, in excellent order.
They kept me properly informed as progress occurred with the car.
Very pleased
Very well organised operation; collected my damaged car and kept me informed throughout the repair process.
When I collected it not only was the repair completed beautifully, but the whole car was cleaner than I've ever seen it!
I have passed my car to repair to this garage and work has been completed well above my expectation. Great job has been delivered.
Good response to questions.
Delivered on time.
Kept me informed every step of the way.
Great company kept me upto date with jhow things were going and done and all round fantastic job of my car, very polite and helpful staff, voildnt do enough for you, quality of workmanship is exemplary my car looks like new, staff from reception to repairers here in my eyes a 10 out of 10, brilliant people
Could not have received better service. Organised pick up of vehicle which was not drivable and kept me informed of progress on repair
Was returned promptly and repairs of high quality
Highly recommend this company and staff
The communication was excellent and they were very accommodating. They kept me up to date with things and finished before the estimated date. The only negative is that I had about 1/2 tank fuel when my car was picked up but was left with next to nothing when it was returned and had to go straight to petrol station first.
I can’t believe what an excellent job the team did on my beloved JCW, to the point that you would never tell she had been damaged. The paperwork I received detailed step by step in all the work they did. I’m blown away of the expertise and professionalism by every team member!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.