Once my car was finally delivered to DLG Auto Services in Newbury, I was kept up to date on progress by Simon. He clearly explained the problems and the reason for delays e.g. waiting for parts to ar... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything was arranged and carried out as planned, professionally and quickly. Pick-up driver, was polite and friendly, texted message kept me updated and informed. Car returned in perfect cond... Se mere
DLG repaired my Suzuki S Cross after the passenger front was hit by another car. The company emailed and phoned with updates about progress. The quality of repairs to front wing bumper area and trim... Se mere
What a fantastic job. I had a situation with my vehicle which was pretty traumatic for myself. When I took my car to DLG Auto services I was spoken to and explained how everything was going to happen... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Arnhem Road 3, RG14 5RU, Newbury, England, Storbritannien
- 0345 2463669
4,2
God
279 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant Job
From the day Steve picked my car up he was such a nice guy i do love my car ,it was only a week and my car was back as good as new . Brilliant job chaps Thank you .
8. november 2023
My car came back as expected
8. november 2023
Pleasantly SuprisedA prompt response from DLG Auto…
A prompt response from DLG Auto Services at Newbury. Christine in the office very pleasant and informative. James who collected the car and Steve Bevan who delivered it after repair both polite and very punctual with the timings agreed.
25. oktober 2023
Work completed very well and quickly.
4. oktober 2023
The whole process was seamless.
4. oktober 2023
Producing Excellent Results
Good communication. Prompt in all matters.
Repair work completed excellently. It was a no-fault insurance job - work involved included front wing, door & bonnet of Audi.
For me, all things went well.
21. september 2023
Quality repair
Really pleased with the work carried out on my car, thank you very much for the quality service.
21. september 2023
Great service.
28. august 2023
Work was fantastic on my car
Sorry wasn't good at picking my car up also left me with an automatic car without asking me also no instructions left in car to say how to use it otherwise work on the car was excellent and delivery back ok
22. august 2023
Quick friendly service
8. august 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Wrong colour job
Had some damage repaired to the rear arch. Panel doesn't look a perfect fit, but I can live with that. Had some wheel damage, wheel was refurbished. Bit it was a different shade and finish from the other 3. Was offered a refurb on the front one to match. Then I would have a pair of odd wheels. I eventually declined the offer.
8. august 2023
Besvarelse fra DLG Auto Services - Newbury
Hello, thanks for leaving your review. I'm sorry to hear you are not happy with the outcome of the repair. I've shared your comments with the leadership team at Newbury, and asked them to look into your case in detail.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.