Unfortunately I have had to rely on DLG Middlewich in the last couple of weeks, for repairs to my car, following accident. The service from DLG was excellent, from my 1st contact with them, to the re... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good phone service and kept up-dated throughout. Unfortunately after a few miles of driving when the car was returned the near side rear bumber(which had been replaced by them under insurance) became... Se mere
Virksomheden har svaret
Amazing company! After someone backing up into my car while stationary 'it happens!' Within no time is was dealt with via my insurance & repaired pefectly! I even got left a lovely note as... Se mere
Virksomheden har svaret
A woman ran into the back of my car and within an hour Direct line insurance (who DLG motors are a part of) phoned me up and said DLG would collect my car. A few days later they did. I was kept... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Pochin Way 41, CW10 0GY, Middlewich, England, Storbritannien
- 0345 3031679
4,7
Fremragende
298 anmeldelser
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Great communication and customer…
Great communication and customer service, job carried out well
1. april 2025
Excellent service
Very efficient communications, pick up and delivery service. Car was well repaired and valeted.
25. marts 2025
Great service from start to finish was…
Great service from start to finish was always kept informed about the repair
Yo can't tell there was any damage to the car 🚗
18. marts 2025
Very good
Good service after being contacted they took over and everything was great.kept me updated
18. marts 2025
Brilliant service
Brilliant service. The staff are polite and friendly.
The service they provide is excellent, from picking the car up to dropping it off. Everything is done timely and efficiently.
Progress updates are frequent.
Very professional service.
11. marts 2025
Great service and communication
Easy from start to finish. Good, efficient service, great communication, excellent repair, and after care if needed.
11. marts 2025
Superb all round!
4. marts 2025
We had excellent service from beginning…
We had excellent service from beginning to end.Traumatised by a no fault incident, DLG were great
11. februar 2025
My car went to DLG for some panel…
My car went to DLG for some panel repairs as approved by Churchill my insurance company. I had to wait a couple of weeks to get it picked up but as it was fine to drive this wasn't a problem.
Communication with DLG was first class and the curtesy car was brand new.
A special mention for james who picked up my car and carl who droped my car back to me .great lads both rang me me to give me the exact time they would arrive at my house.
The repair looks first class ,so very happy with the service provided
29. januar 2025
Uopfordret anmeldelse
Door damage
My car was collected as arranged, repaired and returned. The car was returned in an immaculate state, polished outside and clean inside and out.
4. februar 2025
Efficient high quality service
Very impressed with their communications and efficiency. I was regularly updated on the progress of the repairs by text, email and phone calls.
The repairs were completed within a few days and the (freshly valeted )car was delivered back to us with no evidence of the original damage.
Excellent service all round.
15. januar 2025
Ford Fiesta EcoBoost Turbo
My car was taken to Middlewich after an accident which wasn't my fault. DGL were amazing, kept us updated by phone, the workmanship done is outstanding and I am beyond delighted. The curtesy car I was given was so clean and spotless inside, I returned the favour before it was collected so would be taken back in the same state. Thank you DLG I am so thrilled to have my car back in perfect condition.
28. januar 2025
Uopfordret anmeldelse
I recently took my car to DLG Auto…
I recently took my car to DLG Auto Services - Middlewich for some much-needed repairs, and I couldn't be more satisfied with the service I received. The staff was friendly and professional from the moment they collected my car.
The quality of their work was outstanding. My car now runs like new, and they completed the repairs faster than I expected.
Overall, I highly recommend DLG Auto Services - Middlewich for car repairs. Their expertise and excellent customer service make them a top choice for auto maintenance.
20. januar 2025
Uopfordret anmeldelse
Couldn’t thank these guys enough
Couldn’t thank these guys enough! Amazing job that’s been done, finished before the completion date picked up and dropped off with no messing about! It’s gone so smoothly and I was kept up to date which is what you want! It looks brand new! Thank you so so much I’ve missed my little Audi! Miracle workers I swear! If I could give you more stars I would. 😁
9. januar 2025
Uopfordret anmeldelse
Effortless car repair.
Communication was excellent, via a variety of channels, Collection and return of vehicle timely. Paperwork minimal and staff very amenable. result very satisfying.
23. december 2024
Excellent service and communications.
29. november 2024
Repair to vehicle
Great communication with customer about the repair to the vehicle pick up and delivery of vehicle was excellent a really personal touch with phone calls
26. november 2024
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