Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Se mere
Virksomheden har svaret
Lokation
Skift lokationPilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Se mere
Virksomheden har svaret
We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Se mere
Virksomheden har svaret
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Storbritannien
- 0345 3031671
4,7
Fremragende
353 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DLG Heywood - Great service
Overall service was excellent. Picked vehicle on time and delivered on time. Friendliness of all their staffs. The guys who dropped and picked vehicle were great. Got the repair done in quick time. They provided an online progress link which was great to track the position your vehicle is in.
I would recommend DLG to everyone reading this comment. Well done and thank you DLG Team.
3. december 2024
The service we got from DLG was…
The service we got from DLG was excellent. We were kept informed from the start to finish. Hassle free and excellent repair job.
26. november 2024
ALG Heywood were very professional…
ALG Heywood were very professional throughout the repair for my car, came and picked it up, througher check, the repairs were carried out. Communication spot on, vehicle brought back, all repairs done, body work looks great, very happy with the result, no hassle, car clean and tidy, get a 5 year guarantee too on the repairs, very happy, thankyou to you all. Little blue hyundia.
26. november 2024
Uopfordret anmeldelse
A highly professional and customer-centred service
The company was prompt in making contact, followed up all calls diligently, and provided a very reassuring timeline to which they adhered. I felt that I was in the hands of professionals who understood their customer base extremely well. They were also a bunch of very nice people.
14. november 2024
Fantastic communication from the…
Fantastic communication from the company at all stages of the repair. Lovely, friendly staff on the phone and in person when they picked up and dropped off the car. Car looks amazing and they seem to have done a really good job. They made a stressful situation the best it could be. Would recommend 100%
22. november 2024
Uopfordret anmeldelse
Car accident with my Mazda
They were efficient, Friendly and courteous. Kept to the times of pick up, repair and re delivery.
19. november 2024
DLG provided an excellent service from start to finish.
DLG provided an excellent service.From start to finish, excellent communication and an excellent job done !
19. november 2024
Great service from start to finish
Great service from start to finish. Considerate, friendly and helpful staff. Communicated everything with me. Kept me updated on progress and any delays. Scheduled car collection and delivery to meet my times. Repair work was excellent.
19. november 2024
Professional and Effective
A minor car accident sent me to DLG.
It was effortless.
They came and took my car, and brought it back when fixed.
No drama, no excuses, just professional and effective service
13. november 2024
Taking the stress from an accident
I found the staff helpful, friendly and efficient. Kelsey advised me of the procedure and I received communications regarding collection of my vehicle and news about the repairs. The car was returned to me in pristine condition and I was delighted to have it back home! Thank you DLG!
24. oktober 2024
Uopfordret anmeldelse
See Google review a five star service
13. november 2024
Car repair on an accident claim
From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident.
My car was picked up & droped off as arranged.
The repair was carried out quickly & professionally.
13. november 2024
Uopfordret anmeldelse
Prompt response
Prompt response, helpful staff good quality of work and friendly staff on drop off and pick up of courtesy car.
22. oktober 2024
DLG Auto Services - Brilliant Car Bodywork Repairs In Conjunction With The Direct Line Insurers
DLG Auto Services rapidly collected the damaged car from my house on a trailer, the same day that a claim had been registered with the Direct Line insurers.
In addition, DLG Auto Services kept me regularly informed of progress both on line and by telephone.
Fantastic bodywork repair work in terms of colour matching and finish etc.
9. oktober 2024
Excellent service
Excellent service. Polite helpful staff who did everything they could to support me.
21. oktober 2024
Uopfordret anmeldelse
Good service good choice
Used as instructed by insurer but overall service was good. Marking 5 as my dealings were good, only thing to mention is the tracking portal is a little basic
29. oktober 2024
Excellent standard of repairs
Excellent standard of repairs. Effective communication.
22. oktober 2024
great service
great service, kept me informed always, pick my car up fantastic staff very helpful and friendly
19. oktober 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.