Happy to recommend these guys. Fully kept up to date with work needed, pick up and return as scheduled, transporter drivers friendly and courteous, car spotless when handed back and most importantly t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
-DLG has staff that are full of knowledge who came down to my level in order to inform me what they were doing with my car. -My car was picked up from my house and returned saving me hustle of en... Se mere
Virksomheden har svaret
Had body repair on my MGHS. Absolute superb job from start to finish . Job complete in 3days( unbelievable) first class workmanship. Updated daily courtesy car v good . Attitude staff credit to comp... Se mere
The plastic handle to the drivers seat adjuster was either cut off or broken during repairs to the vehicle. I sent photographs as requested but have had no replacement or response for over 2 weeks. T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Aldermoor Way, Longwell Green, BS30 7DA, Longwell Green, Storbritannien
- 03453030443
4,6
Fremragende
380 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
13. maj 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Everything
Everything ! Car rejected due substandard repair , no communication , car then returned with trim detached , pretty obvious as it was in the pass footwell , overall poor
29. maj 2024
Besvarelse fra DLG Auto Services - Bristol
We would really like to look into this for you and would encourage you to get in touch with us directly so we can have an opportunity to address your concerns
I have been very pleased with DGL auto…
I have been very pleased with DGL auto service for my car accidental repairs Staff very efficient and they deliver what they promise. Highly recommend them
14. maj 2024
DLG Auto Services provided an excellent service.
DLG Auto Services provided an excellent service from the point they rang me on behalf of the insurance company. They picked the car up from my property and loaded onto a transporter. I was kept fully informed of progress whilst they had my car for repair. When my car was returned there were two or three dull spots that required further polishing…. They sent a technician to my property to resolve. An excellent service all round. I would recommend to DLG to anyone.
21. maj 2024
Great Service
Efficiency and expertise, smooth process end to end and exceeded expectations even against their own tracker which is a great way to keep tabs on your repair!
24. april 2024
Vehicle was collected on low bed on…
Vehicle was collected on low bed on Thursday, 02/05/2024 for some vandalism to car. Staff kept me informed of the progress and also the online app. Car was returned on 07/05/2024. Satisfied with results. Was also given some excess paint for future touch-up jobs. Would definitely recommend.
7. maj 2024
Uopfordret anmeldelse
Excellent service and good repair job !
19. april 2024
Great service from start to finishing car…
Great service from start to finish car collected for repair when they said kept in touch with the schedule brought back when they said lovely ladies on phone made you feel you were the only customer
19. april 2024
A quality experiencd
I was given kindness, respect and courtesy. My car looks well repaired so trust they were done to an expected high standard.
I replied to a message but got no response, hence 4 stars
28. marts 2024
Car rental
We were loaned a car by our insurers whilst ours was being repaired and the provider was DLG Auto Services. Their service was first class, delivering the car on time and collecting it exactly as planned. Pleasant people and a great service.
16. april 2024
Highly Recommend
DLG Longwell, Bristol provided an excellent all round service. Friendly, helpful staff, door to door collection and drop off service, regular updates on how the work on my vehicle was progressing, a written report of what work had been carried out with a guarantee on the work. I was very pleased with the work completed which was to an excellent standard. Thank You DLG.
26. marts 2024
This was a very smooth efficient…
This was a very smooth efficient experience in what was a difficult time
10. april 2024
Great company!
Great company keeping you updated on progress of work. Picked up car from home address & dropped back when work was completed.
22. marts 2024
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