Great communication throughout. Quick service and excellent customer service. Thank you to everyone who worked on my car and Jo who was super helpful. Very impressed.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great communication throughout. Quick service and excellent customer service. Thank you to everyone who worked on my car and Jo who was super helpful. Very impressed.
Virksomheden har svaret
Seemed v efficient. Repair looked good and was completed quickly considering how extensive it was. Kept me well informed about progress and completed on time. Slight problem that my Honda was returned... Se mere
Virksomheden har svaret
My car was off the road for a few months awaiting manufaturer parts. During this time the team at DLG kept me posted on a regular basis. When I collected the car the team were very helpful, friendly... Se mere
Everyone I spoke to throughout the process was polite and helpful. Everything was explained very clearly. I was updated frequently with progress. Calls were returned when they said they would be. Al... Se mere
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Rabans Lane 9, HP19 8RT, Aylesbury, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely brilliant service pick the car up when they said they would very pleased with the work and returned it when they said they would very efficient
Excellent service throughout, with ongoing communications about the repairs every step of the way.
Amazing service. Communication and updates very regular. Never had to chase. Friendly staff. Very impressed
Very efficient, friendly service. Kept informed at all stages. Staff very personable, and helpful.
My claim was resolved very quickly, at my convenience and with great communication throughout the whole process. Nearly wish we had more claims! 😅
DLG kept in touch about the insurance assessor coming to assess the damage to my car. They were helpful when arranging the collection and return of the car. The repair has restored my car well.
Annoying when they rang though and checked my details/identity before they would say why they were ringing. They rang me!
The company was very efficient in handling my repair and provided excellent communication throughout.
I actually wasn’t sure what to expect as I was referred here through my insurance but I was hugely impressed. They came to me to quote and to pick up and drop off the car. The communication was fantastic and I was so surprised how quickly the job was done. I will try not to drive into a skip again but if I do I would definitely use them again :)
Excellent service from start to finish. I was kept informed at all times from when they first came to look at the car damage in order to know what parts were required. As soon as the parts were in they called to arrange a date to pick up the car. I was informed when the car was repaired and that day it was delivered back to me. The repairs were first class, a job well done and all staff very professional. Thank you DLG Auto Services in Aylesbury for making the process of repairing my car a very easy process.
Polite/always on time/actual person to speak to if necessary. I would recommend this service.
They sorted everything out efficiently and that resulted in little stress to me. Everything was arranged for me and I was kept informed of the progress throughout
Best service ever received great communication with friendly staff
Def recommended
Prompt collection and delivery of courtesy car. My own vehicle returned whilst awaiting parts from overseas.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.