DLG staff were very professional and courteous. The standard of their work can be highly recommended. The repair to our car was completed in good time and the finish was exceptional. The car had been... Se mere
Virksomheden har svaret
Lokation
Skift lokationHolder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Se mere
Virksomheden har svaret
Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Se mere
Virksomheden har svaret
Had a query about a previous repair. Photos were sent yesterday afternoon, this morning Steve called, I managed to drop in & my car is sorted…. And it’s only just gone 9am!! Fabulous professional... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktoplysninger
Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Storbritannien
- 0345 3015087
4,6
Fremragende
404 anmeldelser
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All promises were met on time and…
All promises were met on time and repairs carried out was completed well.
5. august 2025
Vehicle picked up promptly and repairs…
Vehicle picked up promptly and repairs dealt with quickly and efficiently. Kept me informed of progress
17. juli 2025
Very polite and helpful
Very polite and helpful, fitting in with my work schedule, thank you
17. juli 2025
Great experience just had to wait long…
Great experience just had to wait long time for a part for my car but can’t complain they was great and done a great job too
10. juli 2025
Really helpful and made a great job of…
Really helpful and made a great job of the repair.
3. juni 2025
Uopfordret anmeldelse
OUTSTANDING SERVICE.
OUTSTANDING SERVICE.
My experience from the beginning to the end was very good .The collection of the vehicle was on time and I was kept informed of the progress of the repair. The work, which is excellent, was completed early and on collection of the vehicle I received friendly and very helpful service from customer services.
I would highly recommend DLG Aldersot.
27. juni 2025
Uopfordret anmeldelse
Informative and professional
Informative and professional. Kept me up to date with the progress of my car.
10. juli 2025
It was a real treat for once.
It was a real pleasure. You were kept informed of your progress. A date was given when when your vehicle should be completed. I was most impressed as now days most companies could not careless about customer services.
3. maj 2025
Great service from start to finish
Great service from start to finish. Quick turnaround and good communication throughout.
3. juni 2025
Very good I just ask suddenly l notice…
Very good I just ask suddenly l notice back passengers window not closed properly and I cannot close my self was it opened when doing works on same side other wise every thing okay
6. maj 2025
Fantastic service.
Fantastic service picking up and delivering my vehicle. The gentlemen I dealt with were very polite and informative. The repair is perfect. Thank you all so much.
13. maj 2025
Efficient speedy service
Efficient speedy service with notifications all through from start to finish about what was happening.
16. april 2025
Great customer service
I got a call the same day from the workshop to assess the damage, they were very thorough and work was done to a very high standard.
8. april 2025
Everything was very well organised
Everything was very well organised. Work was done well.
1 small gripe - I was not kept up to date with an eta for finishing the car after a few days. I needed to arrange to be home with some notice.
22. april 2025
Repairs after accident
They were good for the speed of repairs in spite of the email address being sent to them was wrong to start with and the parts delay .I was kept well informed of progress
8. april 2025
Very good experience
The whole experience from picking up my car to delivering it back in perfect condition was effortless. Very pleased
8. april 2025
DLG AUTO a very good service
From this experience DLG Auto services were faultless, my car was collected within days of contact repaired and returned in just over a week, workmanship looks great too, at this time i can't fault DLG.
4. april 2025
Uopfordret anmeldelse
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