Divine Bites Anmeldelser 100

TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Taste wasn’t good. I ordered Ghevar, which is primarily a regional sweet, so i had low expectations but the google pictures of the shop showed a good one. The one i got was very disappointing, i have... Se mere

Bedømt til 1 ud af 5 stjerner

It's a long story with this website. I will cut it short to poor website management with wrong delivery dates. They delivered the sweets 10 days post payment. To top it, they deliver to a shut drop of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Mooie toevoeging aan hoe wij de Indiase keuken kennen in Nederland. In plaats van zware curry's ligt de nadruk hier op indian streetfood en originele zoetigheden. Leuk interieur ook! Lieve en gastvrij... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Voor het eerst in 45 jaar heb ik echt de Indiase keuken geproefd..hier in Nederland..vergeleken met andere indiase restaurant..is "DIVINE BITES" in Schiedam tot nu de allerbeste indias restaurant..hee... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dessertbutik
  2. Kryddeributik

Skrevet af virksomheden

Authentic Indian Sweets and Snacks in Europe


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

100 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Average Review

Rashmalai and Ghevar was not up to how I would have liked.

Kalakand was okay.

Pista Figs Laddo was delicious.

21. oktober 2021
Divine Bites-logo

Besvarelse fra Divine Bites

I am sorry to hear about that Sumit. Next time, if you do not like a product, please let us know and we will work with you to find a solution. Thanks, and see you again soon.

Bedømt til 5 ud af 5 stjerner

Voor het eerst in 45 jaar heb ik echt…

Voor het eerst in 45 jaar heb ik echt de Indiase keuken geproefd..hier in Nederland..vergeleken met andere indiase restaurant..is "DIVINE BITES" in Schiedam tot nu de allerbeste indias restaurant..heerlijk..ghar ke yaad ageyi..itna atjah khana tha..shaam en angel.. thank you

2. oktober 2021
Uopfordret anmeldelse
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks, Shaam. We are flattered. It was fun talking to guys this morning. See you soon, when we make Rajasthani food next time..

Bedømt til 5 ud af 5 stjerner

The food is exceptional. Made my day.

The food is exceptional. Memories took me back to my childhood. Highly recommended. Especially great as gifts. Packaging is chic.

The only thing was that there was no option on the website to select the time to pick up the food. In the end, I called them and it went well. So, it would be great if the pick-up orders could become more streamlined.

22. september 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks Shailja for your kind words. I am glad that you had such nostalgic experience. We grew up in Rajasthan and there is no place like that for Mithai and Kachori. That craving is one of the reasons that encouraged us to start Divine Bites.

We have taken your feedback about the pick up date/time selection to the technical team. I can't promise this for the next release (which will be targeted towards Diwali), but the one after should have this feature :) See you again soon at the store..

Bedømt til 5 ud af 5 stjerner

The Til and Gud Gajak tasted very good…

The Til And gud Gajak tasted very good ❣️ he was very happy getting it.
This I had sent for my brother based in Delft as a rakhee gift. The delivery happened quickly.
Happy to have found Divinebites (NL) 😇

17. september 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks, Ditisha. Look forward to seeing you again around Diwali :)

Bedømt til 5 ud af 5 stjerner

Cozy place for Indian desserts in…

Cozy place for Indian desserts in Schiedam . We tried samosa and vegan choco desert. It tasted great. I look forward to try other snacks in future .

15. september 2021
Uopfordret anmeldelse
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks Manasa. We look forward to seeing you again.

Bedømt til 5 ud af 5 stjerner

Great sweets!

Amazing packaging! Great taste! Lovely quality. Would definitely buy again! 1000% recommend to try.

27. august 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks, for your kind words Ankita. It means a lot for our team. See you again soon :)

Bedømt til 5 ud af 5 stjerner

Delicious and authentic taste

Delicious and authentic taste. Timely delivery and eco-friendly packing. Topper!

31. juli 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks Ravi. We are glad that you liked it. Looking forward to your next order.

Bedømt til 2 ud af 5 stjerner

The peda had no taste or flavors

The peda had no taste or flavors. The milk cake we tried earlier was good. But this time it was very different preparation. It felt semi cooked and also was also breaking too much.
I find the quality is inconsistent and it keeps changing. Last time we tried Rasmalai and it was hard as rock.
----------------------------------------------------------
This is my reaction after reading the reply to review and after the owner called me to take down the review. I believe the first step towards the improvement of a business or service is to accept the feedback honestly and work on it. Conversely, the owner it seems wants only positive reviews and called me to say that if I don't have a positive review then I should take it down. To label my honest review 'as an angry reaction to ruin his business' is a reply to belittle and demonise customers feedback. I have had multiple instances in the past where the quality was not consistent and the taste was sub-par. I have given feedback in the past on the phone and this time I had ordered something for guests at home and it was embarassing for us to offer them food that was below standard quality. I hope you take this as a step towards improving the business and preparation and value customers feedback.
————————————————————
I would not respond any more to the false statements made by the owner. Congratulations, you win and the customer loses. You have not tried to understand the real problem with the food, never acknowledged the quality issue and only tried to put the blame on customer -‘Not sweet to your taste’ If you think this helps the businesses grow then all the best!

8. juli 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks for your feedback. You are one of the regular customers, and we understand it might be a bit disappointing if it was not up to your satisfaction. However, you should also understand that sending fresh products by post always has some risk of mishandling. We do not use any preservatives and artificial ingredients/colors. Each order is sent from a fresh batch, and at times, it might be too fragile (depending on the product and handling during post).

For Peda - From our conversation, I understand it was not sweet enough for your taste. However, that is a choice we have made with our recipes. We try to keep the white sugar low due to health reasons. You can always indicate your individual taste preferences under the order notes.

As far as "Rock Hard Ras Malai" is concerned, we issued a full refund to your order. As a business, there are only a few things that we can do if something goes wrong with an order - Offer a replacement or refund. That is exactly what we did, no questions asked! If you want to post an angry review to ruin someone's reputation, you should also mention the action taken by the business. That is the only fair way to post a review.

Thank you!

------------ Response to the updated review 11/7

I am not sure what are you trying to prove? First off, we just called to understand what went wrong, and offered an explanation. Secondly, we didn't ask you to take down your review. Instead, it was a simple question - after our explanation, would you reconsider the review. To which, you said, I don't think so, and that was it. I didn't insist or argue . I am not sure how does it portray any of what you have mentioned above.

You have a right to post a review with your experience (good or bad), and as a business, we have right to post a response to explain the other other side of the story. The response was not meant to initiate a verbal war or "demonise" (BTW, interesting choice of word) your feedback.

While we are on the feedback, I would also like to point out - you never gave us any feedback on phone. You sent us a one liner email and we issued a full refund - no questions asked!

The only reason why we called was to understand the grievances and take necessary actions. In the response above, I have posted the exact same thing that I explained over the phone. I still do not want to argue or paint a wrong picture. You can still edit the review to post other things but we will maintain a dignified silence from here on, because we don't have anything to add.

Thanks,

Bedømt til 5 ud af 5 stjerner

The coconut laddu tasted amazing and…

The coconut laddu tasted amazing and the service is excellent. I will place an order again. The best Desi Laddus in The Netherlands🇮🇳💛🇮🇳

29. marts 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks, Renuka. We look forward to seeing you again. This time, try Punjabi Pinni. My personal favorites! It is made with Jaggery and other healthy ingredients so you can eat guilt free :)

Bedømt til 5 ud af 5 stjerner

Simply Fantastic!!

Simply Fantastic!!! If anyone wants to enjoy proper Indian sweets, then this is the place you should order it from! Never fails to amaze. Some places have their own specialties, but this place have everything special. Kudos to the chef!

22. marts 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks, Shubham. We look forward to seeing you again.

Bedømt til 5 ud af 5 stjerner

Loved the taste of Ghewar

Loved the taste of Ghewar, it was awesome. if I am not worried about calorie ntake then I can eat a full piece of it.

31. januar 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks Mukesh. Look at the bright side.. Extra motivation to run another few KMs :)

We look forward to seeing you again soon.

Bedømt til 5 ud af 5 stjerner

Great snacks

Great snacks, great packaging and awesome customer support. The gur gajak is a must try.

29. januar 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks, David. We look forward to seeing you again.

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience with Divine Bites

I had a fantastic experience with Divine Bites . Got very delicious items delivered..each items were super awesome. Plus customer support is top class ever ready to help. Thanks Divine bites.

22. januar 2021
Divine Bites-logo

Besvarelse fra Divine Bites

Thanks Sunita. Your words mean a lot for our team. We look forward to seeing you again!

Er dette din virksomhed?

Tilegn dig din profil på Trustpilot og få gratis adgang til vores værktøjer, så du kan komme i kontakt med dine kunder.

Få en gratis konto

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere