Discount Pet Pantry Anmeldelser 

45
•
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Good value especially having 3 large breeds and deliveries are always on time. Would be nice to get a wee loyalty discount email once in a blue moon though

Bedømt til 5 ud af 5 stjerner

There is a large range of products, and the quality is impeccable. I have a very nervous 2y old male rough collie. He has never been eating well, mostly being very underweight. First time ever h... Se mere

Bedømt til 5 ud af 5 stjerner

I live quite rural and have struggled to get raw dog food delivered, that is actually still frozen when it arrives!! Until I found discount pet pantry, brilliant!! 100% service...to the point they del... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Delivery is quicker than some others and reliable service, however the selection on the bundle deals is pretty poor. I ordered a bundle of 30 Stobarts and received only 3 different types of meat.... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

45 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,2

Alle anmeldelser

(45)

45 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent quality, delivery and value for money

There is a large range of products, and the quality is impeccable.

I have a very nervous 2y old male rough collie. He has never been eating well, mostly being very underweight. First time ever he is now gaining weight, getting muscle mass, and being the young and boisterous pup he can be. He loves nearly anything with tripe, and I have couple just tripe portions in case he ever needs it.

It's an understatement that I'm very happy for product and delivery, there has never been any problems. Customer service is also top notch.

27. juli 2026
Bedømt til 1 ud af 5 stjerner

The delivery driver didn’t put it in my…

The delivery driver didn’t put it in my safe place as asks ! Spoke to DPD and they said I must get intouch with you to ask for another replacement box as when I got home the parcel wasn’t there !
Ive had to buy tinned dog food thats upset my dogs stomach !
Ive email you but had no reply .
Won’t be ordering again unless sorted and im sent another replacement box

27. juli 2026
Bedømt til 1 ud af 5 stjerner

Took my money no food delivered

I ordered 2 variety boxes on Wednesday 21/07 am for delivery on 22/07 , checked my account to see if it had been shipped, to discover my order has been cancelled with no notification to me nor any sign of a refund. Have tried several times to contact them via telephone (straight to voicemail) and sent several emails all completely ignored. Please avoid this company at all costs

24. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company at all cost it's not…

Avoid this company at all cost it's not the first time my dogs have been left without food first they sold me food that was bad second time they didn't deliver my food for over a week (because of the heat) they never told me this before or else I would of ordered it from somwhere else thirdly they canceled my order without any email or anything complete joke of a company avoid at all costs!!!!!

23. juli 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Good delivery, poor selection

Delivery is quicker than some others and reliable service, however the selection on the bundle deals is pretty poor.

I ordered a bundle of 30 Stobarts and received only 3 different types of meat. Other suppliers generally supply 7 or 8 different meats or combinations. Chicken, beef and tripe only. No turkey, no lamb, no duck, no three bird, no combinations. It would put me off ordering again if I'm honest.

1. juli 2026
Bedømt til 5 ud af 5 stjerner

Ordering is easy

Ordering is easy, i chose.my delivery date, i was informed by the courier an estimated time of arrival, the food came very well packed. My dog loves Prime Raw.

30. juni 2026
Bedømt til 5 ud af 5 stjerner

Absolutely outstanding customer…

Absolutely outstanding customer service!, used DPP for a good few months now customer service is fantastic, polite, helpful and always willing to go that extra mile if they are asked too and can!. Unbeatable choice, fantastic prices!. Highly recommend.

25. juni 2026
Bedømt til 5 ud af 5 stjerner

No problems

25. maj 2026
Discount Pet Pantry-logo

Besvarelse fra Discount Pet Pantry

Dear Elaine,

Thank you for your 5 Star review of Discount Pet Pantry.

Our goal is to always ensure that from shopping online to ordering, and finally delivery to your door is seamless. The team takes great care and pride in our website, packing your order and working with our courier provider, so that your order arrives in the best condition on your delivery day.

Thank you for your feedback and we look forward to your next order!

Team Discount Pet Pantry

Bedømt til 5 ud af 5 stjerner

Fantastic service

I live quite rural and have struggled to get raw dog food delivered, that is actually still frozen when it arrives!! Until I found discount pet pantry, brilliant!! 100% service...to the point they delayed the delivery by a day due to the extreme heat, all arrived still very much frozen and packaged well!! Best service ive found, will not order from anywhere else from now on!!! Price is also vwry reasonable, cheapest ive found for food and delivery!!Brilliant thankyou.

28. maj 2026
Uopfordret anmeldelse
Discount Pet Pantry-logo

Besvarelse fra Discount Pet Pantry

Dear Michelle,

Wow! Thank you so much for your fantastic review of Discount Pet Pantry.

We love that you have highlighted our prompt, proactive communication, commitment to food safety, and our robust packaging standards that withstood a challenge of the heatwave! Our first priority is always the integrity of your raw food order as it directly effects the health and wellbeing of your dog.

Thank you also for acknowledging not only our customer care standards, but also the great range we offer at the lowest prices. We strive for quality and value for money!

Thank you once again for your positive feedback! We look forward to picking and packing your next DPP order.

Have a great day!

Team Discount Pet Pantry

Bedømt til 5 ud af 5 stjerner

Food came quickly

Food came quickly, reasonably priced and our dogs love it

20. maj 2026
Discount Pet Pantry-logo

Besvarelse fra Discount Pet Pantry

Dear Jane,

Thank you for your review of your online shopping experience with Discount Pet pantry!

It's great to hear that you were happy with the delivery timeframe, the quality and value of our brands, but most importantly, that your dog loves their food!

We really appreciate your feedback and look forward to your next order!

Team Discount Pet Pantry

Bedømt til 5 ud af 5 stjerner

This was a great service as we were…

This was a great service as we were away on holiday and needed more food for our dogs. It arrived when they said it would. And it was at a great price

18. maj 2026
Discount Pet Pantry-logo

Besvarelse fra Discount Pet Pantry

Dear Lesley,

Thank you for your positive review of Discount Pet Pantry!

It's great that you found us to top up your raw dog food whilst on holiday recently. We hope you all had a lovely time!

We pride ourselves on our reliable delivery to your door, as well as our quality brands that are value for money.

Based on your experience, we hope you may decide to choose Discount Pet Pantry again!

Sincerely,
Team Discount Pet Pantry

Bedømt til 3 ud af 5 stjerner

Could of been better

** FURTHER UPDATE ** GAVE A SECOND CHANCE AGAIN MISSING ITEMS AND NO RESPONSE FROM THIS COMPANY WILL BE AVOIDING FROM NOW ON**
Ordering was quick and easy and a bonus to choose delivery date which arrived when it should however the box was damaged and retaped with tape by courier unfortunately 3 items are missing from my order all the same item so I feel forgotten to be packed by company rather than lost through damage to parcel i have since tried 3 times to make contact with the company to sort his and have had no response very disappointing as other than this all was ok unfortunately not sure if I shall use again now as obviously sorting any problems isn't a priority for them or a quick process

15. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent value

Excellent value, prices are great and delivery was efficient, being able to choose delivery date was very helpful.

27. april 2026
Discount Pet Pantry-logo

Besvarelse fra Discount Pet Pantry

Dear Alicia,

Thank you for taking the time to share your experience of Discount Pet Pantry when ordering your raw dog food online.

Thank you for highlighting our quality and value, reliable, efficient delivery and the ease and flexibility of choosing your preferred delivery date. We sincerely aim to make your experience a convenient and happy one!

Thank you once again for your feedback, and we look forward to your next order!

Team Discount Pet Pantry

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