Discountmediawalls Anmeldelser 

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We had Lee out last week to discuss our media wall, and today our wall was fitted — and we are absolutely over the moon with it! 😍

Everyone arrived on time and texted or called beforehand, which was really appreciated. The guy who fitted our wall worked his socks off and did an amazing job on both the wall and the unit. He took the time to talk me through how to use the fire and make sure I understood everything before he left.

The only thing I would mention — and this wasn’t an issue for us as I’m off work for the summer — is that the electrician texted me on Friday asking if he could come and do the work. This wasn’t expected, but luckily I was home anyway.

After reading some reviews on Trustpilot, I was a little nervous, but honestly, everything went to plan for us, and we couldn’t be happier with the finished result.

I would definitely recommend Discounted Media Walls! 👌🏼

I am extremely disappointed with the service I received from Discount Media Wall and would not recommend them to anyone considering their services.

On the day scheduled for my installation, no one arrived, and I received absolutely no phone call or message to advise me that the work would not be going ahead. I had to make several attempts to contact the company before finally getting through to someone, only to be told that the joiner assigned to my job had called in sick. There was no prior warning, no courtesy update, and no effort to reach out to me to explain the situation or discuss rearrangements.

For a project costing around £2,000, I expected at the very least basic communication and professionalism. This complete lack of respect for my time and total absence of customer care fell far below any acceptable standard. I have since cancelled my order entirely and have taken my business elsewhere to a company that values its customers enough to keep them informed.
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Do not touch this company, no communication, give you a date to fit wall, do not turn up, then rearrange anther date, try to phone day before to confirm, time and if they are actually coming, no one answers phone, and if you get the answer phone, message box is full, then when you do get someone, they wont give you a time for the date they say they will come, terrible customer service make you feel as if your inconveniencing them, when your spending best part of £2000, and when I mentioned i had been on here and read bad reviews I was told they had been put on by competitors trying to make them look bad,

I had some off my media wall installed on April 25 but unfortunately they "forgot" to bring the lights for the tower unit and said this would be done at a later date by an electrician whom they had phoned.
It is over two months since the fitting but I am still waiting after contacting colin 3 times and the main office twice.
I have waited this long to do the review hoping this would happen but I very much doubt it will ever be done.
Beware if paying before completion.
P.S and the TV SITS SQUINT

Had my media wall installed by Marik who was excellent and worked by himself to finish the job in one day including fitting two new sockets, all the panelling, backboard etc There was a slight delay in fitting the ladder unit but was completed to the same high standard. I had a few hiccups prior to the fitting but Naz the owner of the company gave me a discount for the trouble and explained there was issues with their computer system which has since been resolved. I would have given 5 stars had it not been the hiccups at the start. Overall this fitting was great value for a first class job done and I would certainly recommend the company to other buyers.

*AVOID AT ALL COST*

Don’t turn up to arranged days or times and blank the phone. Absolutely shocking work from the joiners. Wall panels are all uneven, chips out of the panels which the joiners tried to cover over with black pen, fireplace is uneven, No straight cuts. This has now been 5 weeks and keep getting lied to and past from pillar to post got a mouth full off the receptionist then promised the world off NAZ the owner, they promises weren’t met and got a whole load more lies and told I have a media wall so what’s the problem and he’s too busy to be dealing with me.

Great experience with the team. Media wall was made up on the given date and time. The fitter was quite professional. Good value.

Contacted the company just over a week ago and today my media wall was fitted. Honestly can’t recommend this company enough from the designer to the fitters they were all lovely and what a job they done. The price was great aswell

Only giving any stars because they were efficient at showing up on day of fitting however came with missing part waited over a week for replacement only got that to be fitted with scratches and dents 5-6 weeks later still trying to resolve customer service is null and void after sales it would appear they are not interested

Wall looks good but they failed to complete the electrical parts that were specifically agreed on the contract.
It now seems that we have a dodgy electric socket in the house that looks dangerous!
Not good!! anyone know of a good electrician, please let me know!

Excellent job done, nothing was a problem for the 2 guys who worked away and all finished in super quick time, they even showed me a small piece of damage on the top board on fire, that I didnt even notice, and got a new one sent out and fixed on the same day, so pleased how smoothly everything went,and how clean and tidy they left the job, absolute pleasure doing business with this company and would highly recommend to anyone looking for this product.
Thanks again to all involved.

This company is a joke brought wrong materials last week and left wires hanging ot my wall still haven’t got my media wall done there is no communication whatsoever supposed to come today and didn’t show you phone them if you’re lucky someone will answer the phone and telll you that there coming but a don’t think she even nose what’s going on so stay clear of this company they are a absolute joke

After contacting discount media walls it was arranged for Waheed to come and visit. During the consultation not once did I feel pressured by him for a sale which is quite rare these days from a salesman. I was shown samples and was given good advice from him when picking from quite a good range. We settled on a price which was considerably cheaper than other quotes I'd had. A 10% deposit seals the deal with the rest paid on completion and when I was totally happy. There was a problem on the day off fitting for which I have to say is my only negative part of my review because the girls at the office were not very helpful and at one point I detected a slight bit of attitude from them so I phoned Waheed the salesman who had the issue sorted straight away with the fitter coming out the very next day to fit the wall, he did an amazing job. The company even sent out Billy (another fitter) from Glasgow on a Sunday as I had a cable problem which was not the fault of Discount media walls. Billy also did a great job. The floating shelf which has a cupboard either side and a 65" fire just finishes is off and looks great and realistic. They fitted Govee LED striplights all around the back of the TV which looks great and you can match it with the range of colours you can have on the fire, although both can be switched off if desired when watching TV but I think it adds to the experience when watching a film. The cupboards hide any TV boxes and cables. I can honestly say overall it has been a decent experience and has totally transformed my living room. If trust pilot allowed it I would post pictures. 🤣

Amazing customer service from Waheed very communicative and very helpful, also to Aaron and Leon for there amazing work fitting my new media wall, top class service 👏

I love my media wall, The team were perfect from start to finish! Stephen and Billy are amazing at what they do, you won’t get any better workmanship! Fantastic job guys- thank you so much ☺️

Please avoid. Colin came in to price the job took deposit. On a day that job ment to start i was waiting and no one turn up. I called and called, some guy turn up at my door and handed me a box woith LED lights.... I called again finnaly i have been told that joiner called sick and i will be put on a waiting list.... ask for a deposit money back several times.... still waiting. Please avoid

Been following the page for a while guy came out to measure up, booked me in love what they did guys where great even though my young dog was trying to help them thanks couldn’t recommend you enough

Dreadful!
Had me wait in all day for an appointment with their rep and nobody turned up.
I even messaged to double check they were coming first thing and then around 2pm and was assured they'd be there by 5pm latest.
No apology given . Never contacted me again.
Found it strange that they seem do do business via text messages rather than speaking to you. I suppose that tells you everything.

From start to finish the guys were great listened to what we wanted and delivered on what we asked for
The girl we spoke to Leslie was very professional and knew what she was taking about and answered all my question yes I had lots … great prices great work love our wall !

Feature wall fitted brilliant service joiner Leon is amazing