The website works well, however the search engine is not so smart. I find it necessary to to re-frame the search parameters to find what I am after. It would also be nice to pay the postage when payin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using discount expert for nearly two years. My experience has been generally good. Always received my items. The only downside is the time it takes for items to arrive, up to two weeks. Com... Se mere
Ordered 2 mattresses 10 days ago. Got a call on Monday saying they will be delivered at 3pm. Got a call at 11am saying there is a mistake with the order and driver only has 1 mattress in van.... Se mere
Easy to use not great at letting customers known when there a issue with items as i have had 1 gift not turn up and another cancled all together had to get refund but had to choose to take credit. Wo... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The order was delivered promptly and in…
The order was delivered promptly and in good condition.
Very easy to navigate to find the items…
Very easy to navigate to find the items you want, then pay. And then pay postage. Very easy. Ordered on Sunday and it was delivered on Wednesday.
Don't use this service!
I'd urge people not to use this service - they partner with scam companies, like Cloud Nine Ltd, saying they will provide products at hugely discounted rates. The reason they can do this is that the products don't turn up!
Paid £124 for two mattresses, neither arrived, no confirmation email, no tracking code, no nothing.
When I contacted Discount Experts, the best they could do was say they contacted the supplier and I needed to wait 7 days for a reply - simply to find out if it had been dispatched! They won't refund me as I've redeemed the vouchers - well duh, of course I have.
They also do not even acknowledge the reviews of the Cloud Nine Ltd which I shared with them showing they are a scam company who are even blocked from using Trust Pilot for breach of guidelines - but Discount Experts don't care.
All Discount Experts want to do is take your money and then not deal with the poor service that follows from their partners.
In my view, if you're willing to partner with scammers, then by association, you are scammers too.
Edit to add: Just had another email, very short and snappy this time, telling me to wait 7 days to hear from the merchant - the merchant that are scammers and I have no contact details of, no emails from, or any way of speaking to them. Great, thanks Natasha Thomas, nice customer service!
Very poor/non existant refund service
I have bought three items from them.
The first was a fan which was totally useless and nothing like its description.
The second was a table lamp that has not been delivered.
The third was a parasol. A different one to the one I ordered was delivered.
The returns process is crap/totally useless. All you can do is fill in an online form. But you do not get a copy of your form or any reply from the company so you have no record that you have asked to cancel and get a refund.
I bought the same offer some time ago…
I bought the same offer some time ago and those have thrived, and they are so well delivered. Thank you.
Delivered on time and the delivery…
Delivered on time and the delivery driver was very friendly and helpful. I love the mattresses.
Parts missing in last order
Parts missing in last order - now I have to chase missing bits
Very nice curtains do the job.
Not quite what I was expecting
The pagoda advertised had a continuous canvas roof with a winding mechanism to open and close it. The one I received has a roof in two parts which meet in the middle with handles to open and close it. Not only is this quite difficult for me to reach (I'm 5'2"), it leaves a gap in the middle. Unfortunately, it's not worth the hassle of sending it back
Speed of delivery was fast and product…
Speed of delivery was fast and product very well made, looks good, simple to put up and looks smart.
The item was perfect.
The item was perfect and just what I wanted. It was the delivery company that let down. Not delivering to the address but a convenient location for the driver.
Great selection of quality products at…
Great selection of quality products at very reasonable prices prices, have purchased many items from discountexperts and never had any concerns with any goods.
Clean up with Discountexperts
The toilet rolls were easy to order, arrived in a timely manner and were well packaged.
Easy to order and prompt delivery of…Batteries
Easy to order and prompt delivery of the items ordered
got a garden chair set at good price…
got a garden chair set at good price and looks good in garden
Terrible.
Terrible.
Items took 15 days to arrive and were damaged.
Appalling customer service, kept being told to email other companies as they weren’t the direct suppliers.
Do Not fall into this scam.
Ended up paying almost £70 for something that apparently was on special offer when in the shop I would have paid half of that price.
Very cheap pair of chairs
Very cheap pair of chairs
Once you understand the system it very easy
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
