Beth had never organised a holiday to Australia before, we put our faith in her and we were right to do so. The flights and our self catering accommodation were ideal. Nothing was too much trouble. Qu... Se mere
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Se, hvad kunderne siger
I was desperately trying to find somewhere to stay in Cornwall with our disabled Son and there was hardly anything suitable in September. Then I stumbled across Disabled Holidays and Adam was so helpf... Se mere
This is the 4th or 5th holiday we’ve booked through Disabled Holidays Always well organised with the right transfers pre booked every holiday booked through Disabled Holidays has been great C... Se mere
Amy at Disabled Holidays went above and beyond to help us with our booking. Because of complex needs we came across difficulties but she helped me with all of them. I couldn't have booked this success... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A specialist travel agency committed to providing accessilbe holidays which exceed your expectations. 0161 260 0224
Kontaktoplysninger
4 Phoenix house, Huddersfield road, SK14 2QA, Manchester , Storbritannien
- 0161 260 0224
- Sales@disabledholidays.com
- disabledholidays.com
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Firstly i gave given them 1 star…
Firstly i gave given them 1 star because you can't write a report without it,in my opinion be very wary about using this company. Using their drop down guidelines for adapted rooms ours was not fully adapted for our needs ,they have no idea of what is accessible within their recommended resorts, we ended up with 4 pools but no disabled access to any. As a holiday company just a little investigation as to what's available would be an advantage to disabled customers. In my opinion I would steer clear of this company do your own research then book direct with the hotel/resort of your choosing and Disabledholidays.com don't bother with any half hearted apologies , they mean nothing , our holiday was extremely disappointing due to your lack of hotel/resort knowledge.We paid a bit extra using a holiday firm we yjought would solve all our holiday needs,trusting you is one mistake I will not be repeating.
Took the stress out of finding the right holiday!
Adam and Abi were very helpful in assisting me in finding the right property for the family. We are really looking forward to staying in a lovely looking cottage next year. It's quite overwhelming finding the right place for our first holiday since my husband became disabled. The stress was taken away, Adam was very helpful, will definitely look to book again with Disabled Holidays next time.
Great booking experience
Once again, booking with Disabled holidays was so easy and Frankie was lovely. We can’t wait till our trip
I would always come back to book…
I would always come back to book holiday with Disabled Holiday.com. Very friendly, welcoming and helpful staff.
Thank you very much for supporting me and helping me to book my holiday that suits my family.🤗👍😊 Thank you Adam for your support and your patience helping me to book the best holiday for me and my family.🤗😊
Good experiance booking holiday.Adam was very helpfull and pleasant to…
Adam was very helpfull and pleasant to talk to kept in touch letting me know what was going on,if i book again hopefully it will be Adam i talk to.
Excellent service
Excellent service with staff having a good knowledge of disabled requirements. Would definitely recommend them to anyone with disability needs.
Adam found us a wide range of holidays…
Adam found us a wide range of holidays for our service users who have a different range of disabilities, he was very knowledgeable, friendly and prompt with getting back to us so have now booked for November and our guys are so looking forward to it , thanks Adam
Great experience
I was looking for a place with all mod cons for my brother who is handicaped. This company found me a place for the dates I wanted , but it was to far away. They then found me the perfect chalet with everything for the carers to take full care of my brother. Very easy to book and always helpful. Great experience.
Incredible Service and Experience
From booking to execution our holiday to Orlando, Florida from Ireland was a major success for the entire family. A quick phone call and we had multiple options and a one stop shop to pick an accesible house, 8 seater wheelchair van, and organise a medical bed and shower chair/hoist to take advantage of the fully accessible house too! Stacey, Lucy and the entire team made sure everything was sorted before our trip and the house and van were amazing along with the medical bed far beyond our expectations. We had a full house for most of the trip (6 bedrooms/12 beds!) and the family and friends had a great time with our disabled daughter having the most fun as it was all set up for her. Definitely will use again if we travel anywhere outside of Ireland in the future as it was perfect! Thank you all again Disabled Holidays!
Great experience
It was a great experience to book with Disabled holidays. It can be difficult and overwhelming to try to find accommodation that are accesible and have all the necessities for everybody's needs. Once I sent the form, Adam contacted me and helped me with different options and all my questions. He did the process easy and smooth and it put my mind at rest knowing that we will have all the facilities we need for a nice holiday. We will book again with them in the future for sure!
Very helpful service
Desperate to find somewhere to holiday with my friends one who is disabled I searched until my head went in circles trying to find somewhere then came across Disabled Holidays, oh the relief to find somewhere that was helpful and pleasant to to talk to unfortunately the area where we wanted was not available however. This is where Adam won his spurs for me parting with a leave it with me I will find somewhere near, great!
Very shortly later Adam came up with two places one being very desirable for our needs after checking with everyone it was OK, calling Adam back the booking was straight forward with some suggestions from Adam which would help my disabled friend while staying.
So very big cheer for Adam, cheers Buddy.
Adam was our representative
Adam was our representative. He was professional, very friendly and efficient. It made it such a refreshing experience, as normally you can tell they are just going through the motions. He was a credit to your company. Please let him know
Gill Bunce
Outstanding reassurance leading to fabulous holiday
I could not agree more with all the amazing reviews already in place.
I can well relate to the slight nervousness of going on holiday for the first time with a significantly disabled wheelchair user. We bravely went to Cadiz, which isn’t even near an airport. We had a WONDERFUL holiday in every way. The travel and communication with our hotel, sorted by Nicola, were smooth and hugely reassuring. Nicola was outstanding from beginning to the very end: kind, understanding, nothing but nothing too much trouble - a very human, delightful first point of contact. Jaime was efficient, effective, patient and clear.
I have been telling everyone we know about how brilliant Disabled Holidays are as they should pass it on to anyone they may know who is disabled in any way.
Perhaps what I am most grateful for is that warm, cosy feeling of Disabled Holidays covering our backs. That feeling gave us the courage to dare to do our wondrous holiday in Cadiz. We are proud of ourselves. Disabled Holidays must be thoroughly proud of themselves.
So easy to work with
So easy to work with, it was a joy to book with. DisabledHolidays *really do* understand the needs of people who are traditionally sidelined in probably all aspects of life, and definitely the holiday market. I am really looking forward to my holiday next year.
Amy has been fantastic
Amy has been fantastic, very helpful, providing information and answering any queries I had. Will use their devices again.
Great service
Adam was very responsive to our specific needs. He did all the leg-work for us and found us fantastic accomodation
He also went the extra mile, and negotiated with property owners to help meet some of our more specific requests (which meant a bit of reorganisation).
At a time that we are finding very difficult, Adam's help was very much appreciated.
What a brilliant experience
What a brilliant experience! Amy was fantastic at organising our cruise for us. Her knowledge was spot on, she was friendly and was great at adapting her communications to suit my needs.
Can't recommend them enough! Outstanding!
Great first experience with Disabled Holidays…
Adam was super helpful and responsive in booking our holiday in Northumberland. When the accommodation we wanted wasn't available, he sent through a good alternative and it was so nice to have all the accessibility information provided instead of having to try and work things out from photos! Would definitely recommend to anyone with a disability to take the guess work out of booking accommodation.
Very Helpful
Dealt with Adam.....contacted me by phone after sending an enquiry online.....told him my dates and requirements ....next day sent me a couple of choices and we took the one immediately, bearing in mind this was a holiday we needed within the next 10 days......paid for it online and was contacted again by Adam to finalise the booking.....all good
Great Experience
Adam was extremely helpful. Polite, friendly and went above and beyond with trying different dates and different areas to suit our requirements.
Many thanks Adam.
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