DisabledHolidays.com Anmeldelser 

It couldn't have been easier to book the holiday. I was anxious about getting a holiday that suited our needs, but Adam made the whole thing straightforward and was very quick and responsive. Thanks.

When booking a short break in London to visit my son and family. Adam the person helping me with my London break. (97734). Was extremely helpful and I was very impressed in the way he sorted out my holiday.
Thank you.
Barry.

We have not had our holiday yet - this is a review of the booking process. After trying another well known holiday cottage booking agency which proved utterly useless, I stumbled on Disabled Holidays on line. From my first tentative enquiry to the booking made today, the process has been simplicity itself, Lottle being efficient and attentive.

Roll-on next May.

Just returned from our family holiday in Fuengirola. The villa was just perfect for all of us including my husband who is a stroke survivor. Everything about the accommodation had been so well thought out and planned, it meant we could all enjoy the extensive facilities of the villa. There were 9 of us at the villa, making up 3 generations of our family. From the moment we arrived and saw the birthday banners they had put up for my son and the cake they had left in the fridge, the welcome pack and the tour of the villa by Emma we realised we had made the right choice. The villa is situated midway between Fuengirola and Mijas pueblo, set in a semi suburban area but quite private. From start to finish one of the best holidays we have ever had.

Having arrived back in the UK on Saturday afternoon it was a relief to get home after the holiday from hell. We trusted booking with disabled holidays safe in the knowledge that our needs would be met, unfortunately that was not the case.

• Flight & Transfer to Hotel perfect no issues
• Dropped off outside the hotel in wheelchair – No dropped kerb! Had to navigate down the road to find a place to access the pavement. Not good enough!
• Arrive at 11:00AM which was ideal only to find out check in was not until 3:00PM so had to hang round like lemons for 4 hours before we could unpack and relax – Not good enough!
• Paid for a room with balcony and sea view, no wheelchair access to balcony not only could my wheelchair not fit through the door there is at least a 4-inch step to navigate – Not good enough!
• Had pre-ordered disabled equipment including a power chair which was ready in our room – perfect! Went out in the chair the same evening, 5 minutes down the road the chair malfunctioned all the lights went out and forced the chair off the pavement into oncoming traffic it’s a miracle I’m still here. My partner had to manually push me back to the hotel. The mobility company swapped the chair the very next day, for another pile of rubbish totally unsuitable and by this stage lost my nerve and didn’t trust the equipment. Never seen such shoddy / old knacked out chair in all my life. Not good enough!
• Next onto the Pool – No Hoist was visible? Asked where the pool hoist was and reception said it’s been brought out as we speak, fabulous at least I could get in the pool – No such luck, battery didn’t work, hoist was out of order! Absolutely not good enough!
• At the airport getting to my seat was no problem with the isle chair but getting out of my seat the isle chair is a different height so couldn’t just slide over so was man handled like a piece of luggage – Jet2 – Not good enough! It’s put me off flying! No chance of going to the toilet on board.
• Hotel was amazing, the food the views the staff were excellent.
• The location of the Hotel is NOT suitable for disabled people especially if you’re in a wheelchair. Was told not to go left out of the hotel towards Magaluf as it’s not accessible. Not good enough!
• Makes me wonder if a representative from Disabled Holiday’s ever actually went to the Hotel to inspect and recommend as a suitable destination.
• NOT GOOD ENOUGH!

Adam and the team at Disabled Holidays were absolutely fantastic in helping my family and me book our first holiday since my husband became disabled two years ago. Their communication was brilliant, which really helped ease my anxiety about going away. Adam was always quick to respond to any questions I had, and his support made the whole process stress-free.
The lodge we stayed in, in Devon, was of an amazing standard and ticked all the boxes for what we needed. It truly made for a wonderful family holiday, and we’re so grateful for the care and attention that went into making it possible.

They require disabled people to go with an able bodied carer! duh! So best that disabled people simpy book with an able bodied companion as organize wheels chairs with the airline when they book (easy to do) and stay at wheelchair friendly hotels - this will likely save them a fortune and give them much greater choice! It is apprent that all disabledholidays.com do is arrange wheelchairs with the airlines and transfers, at a premium and with scant airline / hotel / destination choices; just look at their web pages for many destinations to see hotels described generically, not by name, and airlines too.

Lilly was so helpful from start to finish, finding the right property to meet our needs in the right area and in the right timeframe. She was so helpful and responsive over email and telephone! Thank you

We have just booked our second holiday with Disabled Holidays and the process was just as positive and straightforward as the first time. Adam was incredibly helpful and insightful making sure we had all the crucial information about the holiday we were booking. It is very hard to book holidays for my father who has MS and is in a wheelchair but Disabled Holidays truly make going on holiday still a possibility for my family. I would highly recommend them to anyone looking for an accessible holiday.

Used DisabledHolidays twice now. When contacting them always had a quick response and found them very helpful. I would totally recommend this company. Professional and friendly.

My husband became disabled last year, and we have struggled to find holiday destinations. I found Disabled Holidays by chance and wow! Lottie has been so helpful, going above ant beyond to help me find the right place for us. We can't wait to get to Bude and then enjoy more holidays with them.

Amy is such a fantastic Cruise Advisor she made booking our cruise holiday a pleasure.
Amy was friendly, professional, knowledgeable and nothing was too much trouble for her the 5 star rating above should be a 10 star rating.
After booking and paying the deposit and checking we had all of the information with Amy the call ended and my husband and I felt like we had been chatting to a friend.
Thank you Amy x

The team at Disabled Holidays were so helpful in booking a recent cruise for me and my Mom.

They were also very quick to respond to any queries we had, and as it was our first cruise there were quite a few!!

Everything worked out perfectly and our cabin was perfect.

It is massively reassuring to know there is a company we can use to book a holiday who understand the needs of a disabled passenger so we will be in touch soon to plan our next adventure!

Adam and Lucy have been really helpful throughout the booking of our holiday for next year. My mum is disabled and finding something that suits all of her mobility needs is rather challenging, but they made it simple. Told them her needs, they gave us a property! We are really looking forward to going next September!
Thanks Adam and Lucy x

I was desperately trying to find somewhere to stay in Cornwall with our disabled Son and there was hardly anything suitable in September. Then I stumbled across Disabled Holidays and Adam was so helpful sorting out all our Son’s requirements, he answered all my queries and put my mind at rest and said he could help if anything else occurs to us. Well done Adam and Lucy too.

Excellent service from start to finish. Really grateful to Charley for her work to help get everything booked for what we hope will be a fantastic holiday for the family that absolutely meets my son’s care needs.

I had a very pleasant experience booking our holiday for next year with Adams help. Finding a holiday with a disabled daughter is either extremely expensive or enormously difficult . Nothing was too much trouble for him. I recommend using this company

Good friendly professional service from Adam...

This company is fantastic ! Making booking a holiday for service users a pleasure , kind , friendly people , keeping me positive throughout the process . Special thank you to Adam and Lucy xx

Charley was really helpful, made booking so easy. The thoughtful questions asked helped to find what I hope will be a great holiday.