Price was good lower than i was quoted by manufacturer. Delivery was very prompt 2days is great for our area. So far performance is okay. It was not recommended by direct wholesale suppliers so not... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... Se mere
Terrible customer service. Purchased items online on 4th April, dispatched and on its way within 2 days. Check tracking hasn’t moved since 6th April. It is now 18th April and after several attempts to... Se mere
Virksomheden har svaret
I rang them before ordering and the nice lady kindly went away and checked that the smoke detectors I wanted had at least 10 years of use as per use by date. So ordered 3 smoke detectors online on Thu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.
Kontaktoplysninger
675 MacArthur Ave Central, 4008, Pinkenba, Australien
- 1300365599
- info@directwholesale.com.au
- directwholesale.com.au
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First time customer with quick…
First time customer with quick responses and ordering process. Easy tracking of our delivery and would use them again - Thankyou Kevin & Niamh
28. april 2025
Uopfordret anmeldelse
Only 1 pole, not 3 pole as per description
Product photo shows 3 lights, and description says 3 poles. However part is only 1 Pole and 1 Light. Also, it took over a week before it was sent.
25. marts 2025
Great customer service, quick as a flash.
I rang them before ordering and the nice lady kindly went away and checked that the smoke detectors I wanted had at least 10 years of use as per use by date. So ordered 3 smoke detectors online on Thurs morning, they arrived interstate to me on the 2nd business day (Mon) - btw I paid the cheapest postage rate so pretty quick.
27. februar 2025
Uopfordret anmeldelse
It is so quick and easy to order
It is so quick and easy to order and what a surprise when I received the order in only a few days.
22. februar 2025
Getting a Refund
Placed an order Jan 8 for sweatshirt for my husband,
they called the next day and said they did not have the size we wanted. We said to cancel the order. They posted credit card transaction same day as order. But after the order was cancelled, I waited 2 weeks to wait for the refund to my account. Did not get one so I contacted them with email with my order number about it. I got an email back and said they posted refunds on Jan 30 and wait 24-48 hrs. I waited til the following Monday but no transaction and sent another email about it and was sent an email and receipt saying they posted on February 5 and wait 24 hours. I called the bank and they did not have the transaction, had to call the company and spoke to them again and they told me to call bank again.
Finally after talking to dispute dept. they found it was posted that day.
I would not order from them again, not sure it is a legit company. I had checked before ordering from them, and said it was, but not sure it is. I shouldn't have had to call or email about my refund. I think they were not going to give it to me if I had not contacted them several times. I would not order from them.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Direct Wholesale Supplies
Thanks for your scam review! Just to clarify, we’re an electrical and plumbing wholesaler and don’t sell sweatshirts—plus, being in Australia, we don’t really call anything ‘sweatshirts’ 😄
Excellent service
Excellent service, and follow up.
We need more businesses to be as professional
25. januar 2025
I have not received my order
I have not received my order
No one responded to my enquiry
Quick to take my money but no assistance
25. december 2024
Besvarelse fra Direct Wholesale Supplies
Hi Ash,
We sincerely apologize for the inconvenience and frustration you’ve experienced. Upon reviewing your order, it appears that it was placed during our Christmas holiday closure. During this time, our operations, including shipping and customer care, were paused to allow our team to enjoy the holidays with their families.
This information was shared on our website prior to and during the holiday period to keep our customers informed. However, we truly regret that this may not have been as clear or accessible as needed.
We are now back in full operation, and our team would love to assist you in resolving this issue promptly. Please reach out to us at info@directwholesale.com.au / 1300 365 599 or provide your order details so we can ensure your order is prioritized.
Thank you for your understanding and for bringing this to our attention. Your feedback helps us improve.
Smoke alarm
Direct Wholesale was offering the best price for my new smoke alarm - ordered it on a Sunday and it arrived here (on the other side of the country) on Wednesday - couldn't ask for better service!
24. november 2024
Excellent product and delivery
The product was precise and delivery was swift. Signature on delivery could be an option for some customers.
8. november 2024
Uopfordret anmeldelse
First Time Order
Purchase easy on line and delivery within the expected time period.
25. november 2024
amazing price, express delivery
24. november 2024
Deliver what they promised for fire…
Deliver what they promised for fire alarm and cost effective.
24. november 2024
Extremely poor customer service and won't correct their error.
Took numerous emails to place my first order. Several delays then what arrived is incorrect despite giving them the exact product code.
They want me to return the products at my expense plus a restocking fee.
We will NEVER use them again. The whole process was terrible.
AND THERE REPLY TO THIS REVIEW ARE LIES.
Bullshit
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Direct Wholesale Supplies
Thank you for your feedback. After reviewing your order, we’d like to clarify that the items shipped match the products you entered on your online order.
Our team has been working to assist you and has provided solutions in accordance with our standard return and exchange policies, which are outlined on our website.
We are committed to ensuring a fair and accurate resolution for all our customers. If you have any further questions, we’re happy to assist.
Filters came in time and as described.
25. oktober 2024
Dette er Trustpilot
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