Routine maintenance visit today carried out by Reece. A polite, punctual, courteous and diligent young man. We had Direct Security recommended to us about 25 years ago and have used them ever since.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used Direct Security for several years. Reece my regular engineer is cheerful, friendly, polite, patient and is very knowledgeable with regard to answering any alarm related questions I may hav... Se mere
Had our alarm service carried out by Reece on 16 April. He was very polite, friendly & knowledgeable about the alarm system. Used Direct Security for many years & would recommend them for anyone looki... Se mere
Reece carried out my alarm maintenance service this morning. I received a reminder 24 hours prior to the appointment, he was on time, charming, polite and professional and kept me informed at every st... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bringing you 40 years' worth of experience. Protecting your people and your property with state of the art security systems. We install and maintain: Intruder Alarms CCTV Systems Fire Alarms Personal Attack Alarms Access Control Systems Entry Systems 24/7 Monitoring Emergency Services Response
Kontaktoplysninger
Direct Security, DA4 0AE, Eynsford, Storbritannien
- 03453703999
- service@directsecurity.net
- directsecurity.net
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Have just had our yearly service
Have just had our yearly service. Reece arrived right on time, was very polite and helpful. Can not recommend him enough
Great service by Reece at our offices
Great service by Reece at our offices. Very professional, efficient and polite. Keep up the good work!
Reece was great and was very efficient…
Reece was great and was very efficient with his role.
I have had my security system for quite…
I have had my security system for quite a long time with this company, always had good service and advice from the office and technicians, Reece which was the last technicians that visited me went above and beyond to make sure my system was working correctly on the latest inspection, peace of mind and great to deal with.
Reece is very professional
Reece is very professional, efficient and polite. I am very satisfied with his service.
Reece was very thorough
Reece was very thorough, efficient and noted faults that had developed which we weren’t aware of. He has a really nice manner with customers.
I have just had my annual service…
I have just had my annual service carried out on my alarm system. The engineer Reece, was very efficient and knowledgeable. Thank you
Reece was polite cheerful and efficient…
Reece was polite cheerful and efficient look forward to seeing him again.
Punctual, professional and pleasant!
Our engineer (Reece) arrived on time for our yearly service. He carried out two additional modifications to our system without complaint or delay. He was clean cut, smart and had a very pleasant demeanour. Keep up the good work!!
Alarm engineer
Reece was very professional conscientious and had a lovely manner. An excellent ambassador for Direct Security
Reece was so competent and got on with…
Reece was so competent and got on with the job. Perfect. Happy customer
Aaron was very helpful with the work…
Aaron was very helpful with the work carried out on the ground floor front door.
Appreciate all his help.
Annual service carried out by Aaron
Very thorough annual service carried out by Aaron. Aaron was very friendly and accommodating. The extra mile comes to mind.
Alan came today to service our alarm…
Alan came today to service our alarm system. He was prompt, explained clearly what he was doing and left me with the necessary documentation.
Luc was very thorough
Luc was very thorough. Friendly, on time and did a very efficient job. Thank you Luc.
Luc was very professional and attentive…
Luc was very professional and attentive to my enquiries. I felt well supported by Direct Security.
Annual service by Luke
Luke did my annual service. He was on time, friendly, thorough and quick. Luke was especially helpful with advice about my old bell, setting out the issue and options for addressing it very clearly.
Alarm annual service
Luke was v professional, polite and thorough. All fine for another year.
Terrible customer service.
Terrible customer service.
Have used Direct Security for over 10 years, but their customer service has got worse over the years. They cancel appointments at short notice, they overcharge (especially for replacing batteries), and their staff who do maintenance are very unprofessional.
Absolute disgrace
I work for a charity, we have been with this company for around 15 years, suddenly a call out went from £120 to £320. Call out charge was £90 (+vat), an hour labour £140 (+vat), and they charged £40 (+vat) for a £5 part. Labour in a previous invoice was £48. When I rang and asked about the increases all they said was prices had gone up. Also previous invoice had no vat which I don't understand. Even though we have paid a years maintenance we are leaving the company, an absolute disgrace.
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