Bought 15 eucalyptus plants from Direct plants. Delivery was quick and communication excellent. The plants were proper 3 litre established mature sturdy plants and in superb condition. My first time b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having searched long and hard for larger, well established plants to design and build a new garden under fierce Hebridean weather I found the choice at Direct Plants far the best. Good communication a... Se mere
Purchased 6 ft weeping golden willow tree, on arrival it had been cut reducing the height to 5 ft. contacted the company to inform them / report dead branches. Company stated it was dieback. Th... Se mere
Only ordered a shrub literally yesterday, and it was delivered before lunchtime today!! Expected it to be in the 3-5 day time frame, so delighted. Super quick and efficient. The plant is exactly the... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Kontaktoplysninger
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Storbritannien
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
4,6
Fremragende
806 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 28 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent plants, timely delivery
I ordered a Rowan and Mahonia. They arrived carefully and thoughtfully packed in the same package which was over 6' tall to accommodate the Rowan. Both plants were in excellent condition.
Delivery driver was on time polite and helpful.
This is the first time I have used Directplants and it won't be the last.
14. juni 2026
Very easy to order and I was kept…
Very easy to order and I was kept informed until delivery which is reassuring. Delivery was much quicker than expected and the almond tree hadn’t suffered at all. I would definitely use this company again, very happy customer.
13. juni 2026
Absolutely beautiful plants/ trees…
Absolutely beautiful plants/ trees delivered. Highly recommend direct plants for an overall easy experience. From purchase to delivery everything was great. My plant delivery came in great time and the plant conditions were perfect.
12. juni 2026
Directplants deliver
Directplants deliver. Bamboo arrived when stated it would be. It was very well packaged, Pot wrapped in a plastic bag and watered, then placed in a very sturdy big box, well it was 6ft tall. When opened it was in perfect condition. The free plant that came with my Bamboo, (spend over £50) was a nice addition. A good company to buy from. I am a very happy customer.
11. juni 2026
Quick efficient effortless
11. juni 2026
Very good plants and customer service
11. juni 2026
Delivery was prompt and we were kept…
Delivery was prompt and we were kept informed of delivery time and date.
A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots shortly before shipping and hadn't developed roots requiring such a pot size.
10. juni 2026
Plants arrived very healthy ready to…
Plants arrived very healthy ready to plant
Five stars
Nicholas Price
10. juni 2026
Avoid at all costs
Avoid at all costs. We ordered the Pineapple Broom seven days ago. Delivery was promised within 5 days but no tree. Emailed company, no response. They never answer the phone. Not a way for a company to operate in the 21st century. Customer service is appalling
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Directplants
Dear Customer,
We are genuinely sorry for your experience and fully understand your frustration.
Unfortunately, after your order was placed, we discovered that the Pineapple Broom stock had been damaged and was no longer in a saleable condition. Regrettably, this meant we were unable to fulfil the order as expected.
As soon as we identified the issue, a full refund was processed and an apology was sent. We appreciate that this does not change the disappointment of not receiving the plant you were looking forward to, and for that we sincerely apologise.
Whilst stock issues of this nature are thankfully very rare, they can occasionally occur when dealing with living plants. We always strive to provide excellent service and clear communication, and we are sorry that on this occasion we fell short of the standards we set ourselves.
Thank you for your feedback, and please accept our sincere apologies for the inconvenience caused.
Kind regards,
Direct Plants
Plants were delivered as expected and…
Plants were delivered as expected and all very good healthy looking privet.
Also good communication and information given before buying from staff.
8. juni 2026
Collected my plants
Collected my plants
.It was all very easy from ordering to collection.
The packing was very good, it kept the plants from breaking on the way home.
The plants were in excellent condition. I was very pleased with the plants and the price. I would definitely use Directplants again.
6. juni 2026
From ordering to delivery 10/10
Extremely good service from ordering online to delivery - which was to the Isle of Wight, where other companies wouldn't do.
5. juni 2026
Cherry tree
Tree arrived perfectly packaged good delivery driver very helpful and web site easy to use. Good clear information and great price.
6. juni 2026
Perfect. No issues. Lovely Apple Tree in a pot!
Quick delivery. No issues. Apple tree well packaged so no damage. Looks healthy and can't wait for Autumn :-)
5. juni 2026
Excellent customer services
Excellent customer services, Good quality plants, delivery on time. value for money. Highly recommend.
5. juni 2026
Very good plant
Very good plant, packed well and excellent delivery. Thanks. Would definitely recommend Directplants.
4. juni 2026
Wanted to buy a plant as a house moving…
Wanted to buy a plant as a house moving gift for a friend and chose a mock orange from Directplants. Ordering and delivery went without a hitch. I visited soon after it arrived and the plant looked to be in very good condition. My friend is delighted. I am very pleased.
30. april 2026
Tree arrived on time
Tree arrived on time, very pleased with the oramental cherry nice and healthy looking and was packaged well would use the company again.
31. maj 2026
Excellent service
Excellent service. A lovely plant that arrived quickly in great condition.
A bonus free plant too!
2. juni 2026
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