Direct Sale Anmeldelser 

110
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent products and the quality is fantastic. Quick delivery and great service. Will buy this again. It is better than I expected...great product.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I received a faulty product and contacted Direct Onsale on a chat line and they asked whether I had the original package, receipt etc - I answered yes. Then they told me I had to join something els... Se mere

Bedømt til 4 ud af 5 stjerner

Direct on Sale is always prompt with their correspondence, and deliveries are in a timely fashion. In regards to my latest purchase, being a fire pit I was disappointed with the size of the product.... Se mere

Bedømt til 5 ud af 5 stjerner

Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professional... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Møbelforretning

Skrevet af virksomheden

In 2016, shopping online in Australia meant two choices: overpay at the big retailers, or take a gamble on some overseas marketplace and hope for the best. We thought there was a better way. Not a giant catalogue of everything. Something more useful - a trusted source that did the hard work of finding products actually worth buying.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

110 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(110)

18 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Got what i expected

Got what i expected, thank you

7. juli 2022
Uopfordret anmeldelse
Direct Sale-logo

Besvarelse fra Direct Sale

Thanks you Sulliv, we really appriciate your 5-star reviews.

Bedømt til 1 ud af 5 stjerner

This request for review was difficult…

This request for review was difficult to determine in that I have made two separate purchases from this vendor. The first was poor quality and the second has been something of a saga. On the 21st June I purchased two window awnings and this order is still unfulfilled (according to the website). Not only that but this organisation has not responded to any of my emails or online requests for information aout the status of the order. I tried to call them on the published telephone number and received (twice) a recorded message to the effect that the number was no longer in use. I have reported this up the line and will take it further if I have to.
UPDATE: As you can see I received a reply from Direct on Sale. So this response relates to their reply and the lack of notification associated with this. I have been informed by one of DOS customer service people that I have been refunded the amount paid for the awnings. Not correct, the refund went to Afterpay who have not replied to any of my questions. Certainly have not refunded the amount.
I have since purchased and received two of these awnings from another supplier and yesterday I mysteriously received two more (no warning or notifications) on the doorstep. Given that there is no reference to where they came from, I am still not sure whether someone has made a mistake from the new supplier or whether these are the originals.
SO NO MR DIRECT ON SALE THIS IS NOT RESOLVED

4. juli 2022
Direct Sale-logo

Besvarelse fra Direct Sale

Hi Alan, a full refund has been issued from our side, it was an Afterpay payment. You might need to check with Afterpay as we don't control them.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, but I need to check spam folder so I do not miss email notifications. I guess its with everyone these days

4. juli 2022
Uopfordret anmeldelse
Direct Sale-logo

Besvarelse fra Direct Sale

Thanks Andrew for your time to give us 5 star review

Bedømt til 1 ud af 5 stjerner

Haven't got back to me on my enquiry of…

Haven't got back to me on my enquiry of ETA of goods. I have no idea what's going on

1. juli 2022
Direct Sale-logo

Besvarelse fra Direct Sale

Your order has been delivered, please use the tracking link as below https://www.directonsale.com.au/apps/aftership/order-status?order-number=12407&code=eyJlbWFpbCI6ICJhX21hcmphbm92aWM4MkBob3RtYWlsLmNvbSJ9

Bedømt til 1 ud af 5 stjerner

Lousy Response

It’s been 22 days since I ordered my device I have requested an eta several times and never get a response absolutely hopeless for a caring business

2. maj 2022
Bedømt til 1 ud af 5 stjerner

I received confirmation of my order and…

I received confirmation of my order and payment 11/4 but I’ve never received my order or notification of when I might expect it to be delivered 😩

30. april 2022
Direct Sale-logo

Besvarelse fra Direct Sale

Hi, As it turns out, your order has been lost in the transit, but a full refund has been issued to you. We apologies for the inconvenience caused to you.

Bedømt til 1 ud af 5 stjerner

Terrible experience

Terrible experience.
Placed two orders on 13th of April.
I cancelled an order immediately after purchase which was fine. Since then I have not received a refund for the cancellation nor have I received goods for the one order I placed.
No email for my invoice either.
No Contact or communication.
I will be raising a disputed transaction claim with my Bank.
Would not recommend to buy from this website.

30. april 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I purchased a week ago

I purchased a week ago, still no confirmation of order, no email of estimated date of delivery and no way of contact until receiving an email asking for a review.

15. april 2022
Bedømt til 1 ud af 5 stjerner

Tracking code…

I have not yet received a Tracking code after 7 days or any indication when I should expect delivery.

10. april 2022
Direct Sale-logo

Besvarelse fra Direct Sale

Your order is in transit already, I have raised it with helpdesk team and someone will send out tracking details to you.

Bedømt til 5 ud af 5 stjerner

Great service

Very easy to order, quick to despatch, and swift delivery. What's not to like.
Many thanks Direct On Sale

29. marts 2022
Direct Sale-logo

Besvarelse fra Direct Sale

Thank you for your review. We hope to keep improving our services and product range.

Bedømt til 2 ud af 5 stjerner

Checkout kept sending back saying it…

Checkout kept sending back saying it cant ship to me yet I have use the site may be 6/8 times before. logged in again and again finely it excepted my order
all in all a big waste of time.Pay Pal went straight through .

10. marts 2022
Direct Sale-logo

Besvarelse fra Direct Sale

Hi Dennis, I do apologize for this, but we are not sure where was the issue. But, it has been escalated to technology team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere