Amazing Experience with DIMA
Amazing Experience with DIMA, my package was lost and got sent right away a new pair. Definitely recommend! Thank you.
1. april 2026
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
DIMA Eyewear—where style meets quality without breaking the bank. We're a Direct-to-Consumer brand redefining eyewear with celebrity-inspired designs, top-notch quality, and affordable prices. Elevate your style with eyewear that goes beyond expectations. Welcome to a new era of fashionable, accessible eyewear.
Kontaktoplysninger
244 Madison Avenue,Suite 1666,New York, 70510-3144, New York, USA
- 3377846361
- support@dimaeyewear.com
- dimaeyewear.com
3,4
Middel
5 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I got 3 tortoise acetate sunglasses from DIMA Eyewear
I ordered three different pairs of tortoise acetate sunglasses from DIMA-Eyewear on April 2nd, 2026. The package was delivered to a DHL Packstation in Germany on April 11th. So, the delivery from China to Germany took nine days. I find this shipping time very reasonable.
Today was the first time I wore these sunglasses in the sun, and unfortunately, I noticed severe glare and reflections. It's so bad in the sun that these sunglasses are practically unwearable. To find out why, I took them to a reputable optician for an inspection.
The optician explained that the flat lenses are the cause of the intense glare and reflections. He also raised concerns about the UV protection offered by these sunglasses.
The frames, hinges, and temples seem fine, and I like the look of them. However, this doesn't help because the most important part of sunglasses—the lenses—is unusable.
I've already filed a complaint with Dima regarding all three pairs of sunglasses and am waiting for their response. If I don't receive a reply, I'll have to use PayPal Buyer Protection. I've given the company seven days to get back to me.
Update from April 16:
After filing a complaint, DIMA offered me a partial refund of 50% (USD 78). As part of this refund, they asked me to remove my review here on Trustpilot. However, the fundamental problem with the lenses still persists. Even after deducting the 50% refund, I still incurred a loss of USD 78 for three pairs of "sunglasses" that are unusable in the sun due to the defective lenses.
Sincerely,
Christian from Germany
11. april 2026
Uopfordret anmeldelse
If I ever received the glasses I might…
If I ever received the glasses I might have a review on them.. 😩
2. februar 2026
IMA Eyewear delivers top-notch quality…
IMA Eyewear delivers top-notch quality sunglasses paired with exceptional customer service. I'm impressed by their stylish, well-made frames and lenses that offer excellent UV protection. Their team is responsive and professional, making the buying experience seamless. Highly recommend!!!
17. juli 2024
Besvarelse fra Dima Eyewear
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you’re enjoying your new sunglasses and that our team could make your experience smooth and enjoyable. It’s wonderful to know that our commitment to quality and customer service is resonating with you. If you ever need anything else, don’t hesitate to reach out. Thanks again for the recommendation!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.