Digital Marketing Institute Anmeldelser 

367
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TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

They are awesome with their student support. I raised a very very important concern and they solved with in minutes. One of the best online university ever

Bedømt til 1 ud af 5 stjerner

Unacceptable level of service. The login portal consistently crashes with errors, and the password reset process does not work. I have reached out across every available support and admin email, only... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Michelle was a key part of my postgraduate diploma experience. Her support, guidance, and genuine care made all the difference. She was approachable, kind, and incredibly reliable, always quick to r... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It’s an amazing studying platform and all the stuff you’ll learn is worth it and that’s why I give it 5* however after I did my revision of all the lessons and quizzes I found the final exam nothing l... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

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Skrevet af virksomheden

THE GLOBAL STANDARD IN DIGITAL MARKETING CERTIFICATION The Digital Marketing Institute delivers unparalleled learning experiences. Gain an internationally recognized digital marketing certification. Develop your digital skills and advance your marketing career. Founded in 2009 and founded our Global Industry Advisory Council (GIAC) and signed our first educational partner in 2010. We received a €26 million investment from Spectrum Equity in 2016 and opened an office in Brisbane, Australia by 2018. We launched our membership platform and partnered with the American Marketing Association (AMA) to offer dual certification on core course content. We partnered with the Australian Marketing Institute (AMI) in 2021 to deliver industry-leading training and skills development to students in Australia. In 2022 we partnered with Neil Patel Digital to create a new and improved Search Marketing Specialist certification course. We were acquired by BPP Education Group and launched a new Postgraduate Diploma in Digital Marketing in 2023 We are the leading global standard in digital marketing training and certification and have certified over 100k people with 330k+ members worldwide.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

367 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

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22 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Very fast responses to my questions

Very fast responses to my questions, excellent communication and so helpful and friendly. A really great experience.

12. november 2025
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Besvarelse fra Digital Marketing Institute

Thank you Anne-Marie we're always glad to hear that!

Bedømt til 5 ud af 5 stjerner

Delightful Customer Experience

Alison has been absolutely amazing with the assistance and resolution provided. Extremely helpful and addressed my concern promptly!

4. november 2025
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Besvarelse fra Digital Marketing Institute

Oh how lovely of you to share your appreciation Sunny -thank you!

Bedømt til 5 ud af 5 stjerner

Issues resolved quickly and efficiently

I had some issues with enrollment due to my fees being delayed but Michelle Baxter was incredibly helpful and quickly resolved any confusion I had and fixed my hub issues.

16. oktober 2025
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Besvarelse fra Digital Marketing Institute

Thanks so much Fiona that's lovely to hear!

Bedømt til 5 ud af 5 stjerner

Amazing Support System!

The representative I reached out to, Alison, was an amazing help to me! Her response was prompt, respectful, and she helped me immensely! Truly impressive support system.

14. oktober 2025
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Besvarelse fra Digital Marketing Institute

Fabulous feedback thank you Melissa and it's our pleasure to help where we can!

Bedømt til 5 ud af 5 stjerner

Attending the Digital Marketing Expert…

Attending the Digital Marketing Expert course has been a major milestone and a significant professional advancement for me. This program clearly defined the knowledge and skills it aimed to deliver, and it successfully achieved that through a wide range of interactive, engaging, and practical learning experiences.

Throughout the training, your support at every stage was incredibly valuable. I especially want to highlight how your guidance helped me during challenging moments — it truly made a difference when I needed it most.

10. oktober 2025
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Besvarelse fra Digital Marketing Institute

Thanks so much for sharing Tuguldur -we are so pleased to hear that and really appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

Superb customer service

Superb customer service - special shout-out to Trudi, who ensured all my requests and any issues that came up were dealt with professionally, effectively and in a timely manner. Thank you so much!

9. oktober 2025
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Besvarelse fra Digital Marketing Institute

Lovely feedback thank you Birgit!

Bedømt til 5 ud af 5 stjerner

Great support!

8. oktober 2025
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Besvarelse fra Digital Marketing Institute

Thank you Ali we appreciate the shout out!

Bedømt til 5 ud af 5 stjerner

I had Michelle Baxter helping me…

I had Michelle Baxter helping me throughout my assignment.

She was also quick to respond and gave me feedback on how to improve my grade.

6. oktober 2025
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Besvarelse fra Digital Marketing Institute

Delighted you succeeded Kyle and it's our pleasure to help! Thank you for your kind feedback.

Bedømt til 5 ud af 5 stjerner

The team at DMI are providing a truly…

The team at DMI are providing a truly unique opportunity for digital marketing professionals to thrive. My experience has been great so far their support team respond positively to any request catering to individual circumstances. The course material is top notch and service quality to their customers is excellent.. keep it up and thank you.

1. oktober 2025
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Besvarelse fra Digital Marketing Institute

Thanks so much Mervin we'll always try to accommodate our individual customer's needs and we really appreciate when someone notices !

Bedømt til 5 ud af 5 stjerner

Alison - 5 Stars

Alison answered quickly and was extremely helpful. I appreciate all her assistance greatly.

30. september 2025
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Besvarelse fra Digital Marketing Institute

Great to hear that thanks so much Jake!

Bedømt til 5 ud af 5 stjerner

Compassion + support = world-class service

Alison helped me with a personal issue, giving me a chance to really succeed.

Thank you so much for working with me. I'm grateful beyond words. Truly incredible customer service!

29. september 2025
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Besvarelse fra Digital Marketing Institute

We're thrilled to hear that -thank you Angela!

Bedømt til 1 ud af 5 stjerner

Expensive Course That Doesn’t Prepare You for Real Digital Marketing Roles

I enrolled in DMI’s Professional Diploma in Digital Marketing with genuine excitement and high expectations. I hold a Master’s degree in Marketing and have lectured in marketing at university level, so I didn’t take this decision lightly. I wanted to upskill specifically in digital marketing to stay current and competitive in today’s fast-moving industry.

The course promises to “move beyond theory, and master in-demand digital marketing skills with a practical learning approach.” Unfortunately, that promise was not met. The content was overwhelmingly theoretical, delivered through endless slides and pre-recorded lectures. The so-called “practical exercises” at the end of each unit were passive and superficial, clicking through a few pre-recorded steps is not hands-on learning. In the real world, the industry expects digital marketers to know how to run and manage multiple high-value campaigns confidently, and this course simply doesn’t prepare someone to work confidently in a real-world digital role.

For $2,352, I expected to come away with real, applied skills, building campaigns, writing ad copy, setting targeting, interpreting mock data, creating content calendars. To put this in perspective, I recently purchased a short-format course from an independent provider for just $27. Despite the low cost, it included step-by-step tasks, real tools, and guided practice, and I gained far more usable knowledge and confidence from that program than from the DMI diploma. That comparison alone says a lot.

To make matters worse, the “study notes” were simply transcribed lectures, and the quizzes felt designed to test memorization rather than understanding. Many questions were confusingly worded or ambiguous, and often felt more like a trap than a learning tool.

The final exam is entirely theoretical multiple-choice questions, designed to test memorization rather than real-world application. DMI even cautions learners that they may only pass on the second attempt, which is hardly reassuring. Failing an exam like that, not because I don’t understand the material, but because I can’t repeat it word-for-word (and because more than one option could technically be correct, but only the phrasing from the notes is marked right), would be both misleading and demoralizing. I’m far from unqualified; what I needed was an opportunity to apply the knowledge, and that simply wasn’t part of the experience.

For a program marketed as “practical” and “career-ready,” this felt like a box-ticking certificate rather than a true skills-building experience. If you’re serious about learning to do digital marketing, look elsewhere, this course does not deliver the hands-on, confidence-building training it advertises.

30. juni 2025
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Besvarelse fra Digital Marketing Institute

Thank you for providing your details -our instructor has reached out to you via email to discuss how we can make amends as we were very sorry to learn of your disappointment.

Bedømt til 5 ud af 5 stjerner

Tough but Valuable Course

I enrolled in the 2023 DMI Expert Course, which began in March of that year. While I had some Graphic Design experience, this was my first time delving into the broader world of Marketing. The curriculum was comprehensive, and the resources provided for completing the two required assignments were abundant. I found the video lessons, exercises, and tutors clear and easy to understand. The assignment guidelines and sample submissions were particularly helpful, making the process much easier to navigate.

Due to personal circumstances, I had to take a break from the course and requested extensions on two separate occasions. The DMI staff were extremely understanding and offered every possible allowance and support. I’d especially like to thank one team member, Darragh Boyle, who went out of his way to accommodate my situation and provide help whenever it was needed.

I found the course challenging, particularly as this was my first experience with a remote, self-directed program. If you are considering taking it, know that you will need to put in consistent effort to succeed. It’s a big commitment, but one I would definitely recommend if you are serious about becoming a Digital Marketer.

9. september 2025
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Besvarelse fra Digital Marketing Institute

Thank you so much for your lovely feedback and congratulations! Good and sound advice too for anyone considering taking the program -it is a commitment and not always easy when juggling other life demands. Well done!

Bedømt til 5 ud af 5 stjerner

Digital Marketing support is great

Digital Marketing support is great. Aline solved 2 issues within less than a week and I am very happy with the solution she provided.

8. august 2025
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Besvarelse fra Digital Marketing Institute

Great to hear that thank you Gloria!

Bedømt til 5 ud af 5 stjerner

Digital Marketing Post Grad - great experience with a great mentor

The post-graduate Digital Marketing course was just the course I had been looking for and was everything and more than I was expecting. When I last studied marketing there was no social media, strategic planning for digital campaigns wasn't in my degree - we'd only just got email! Although I've learnt about these through my career I felt very far behind my younger colleagues. This course has helped me regain my confidence. It have given me not just a grounding in digital marketing, I can now look at it strategically from a top down organisational level and understand how we get there, why and what the considerations need to be along the way.
The course was more intense than I was expecting, especially the assignments but I have learnt so much from it and would highly recommend it. The structure was perfect, building on your knowledge through each module, the level of expertise and knowledge from the presenters on the modules was very impressive and their real life experiences really helped. The flexibility in learning was essential for me to be able to complete this course, being able to study at any point in time so long as I had wifi was a huge benefit.
Finally I would not have completed this course without the support, guidance, exceptional knowledge and help from Michelle. She was always available when I needed her, including a couple of late nights and weekends. Her knowledge of all things digital marketing was really impressive and was evident through the way she helped to explain things and guide me through some of the challenging coursework requirements. I always felt much calmer after speaking with her and came away with a clear sense of direction.
This is a great course, I would highly recommend it, but be prepared to give up a lot of time to complete it. Being a fulltime working mum in a busy job with two children doesn't leave much time - this will take up the rest of it but its worth it!

8. august 2025
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Besvarelse fra Digital Marketing Institute

Huge Congratulations Danielle! We're thrilled to hear how impressed you were with the program and of course the support! Thanks so much for sharing. It is not easy to take on such a commitment -especially when balancing life's demands and we're so happy you know you will reap the rewards you have earned.

Bedømt til 5 ud af 5 stjerner

Excellent course and a fantastic mentor

I chose the Postgraduate Diploma because I wanted to build on my existing skills and push my career forward. I can confidently say that I’ve achieved this, and more. I’ve been able to apply nearly everything I’ve learned directly to my day-to-day work and can already see the results.

The course content is clear, well-structured, and delivered in an engaging way by real industry experts. The assignments are demanding, but put everything you have learned to the test. I especially appreciated how they pushed me out of my current sector comfort zone and made me explore strategies across different industries.

Michelle has been an outstanding mentor throughout. Supportive, always available, and genuinely invested in my progress, she made a real difference to my experience. Thank you for your guidance and encouragement, it’s been invaluable!

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra Digital Marketing Institute

Thank you for your wonderful and comprehensive feedback Mark -it is very much appreciated!

Bedømt til 5 ud af 5 stjerner

Responsive and helpful support team

Responsive and helpful support team. Alison immediately responded to my question and found a great solution to accommodate my tight working schedule. Thanks!

25. juli 2025
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Besvarelse fra Digital Marketing Institute

Thank you very much Yuliana!

Bedømt til 5 ud af 5 stjerner

Customer service is excellent

Mariam has been the biggest help to me on my journey navigating the certificate program. I received responses very quick, clear communication, and understanding to my individual needs.

23. juli 2025
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Besvarelse fra Digital Marketing Institute

Thanks so much Lauren we really love to hear that!

Bedømt til 5 ud af 5 stjerner

Excellent, responsive customer support

I needed some help with a Digital Marketing course I was taking and contacted the support email. Alison responded quickly and professionally and my issue was solved with ease. Thank you!

18. juli 2025
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Besvarelse fra Digital Marketing Institute

Happy to hear that thank you Lynn!

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