I felt compelled to share my positive experience with DigiBroadcast. I spoke to them on the phone yesterday to check a few things then purchased an expensive tripod and video head from them. It... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
(WEB26920) AVOID: Yes the bad reviews are all true. AVOID AT ALL COSTS, I ordered an item online, I opened the box to check if it was the correct item (something which is within my consumer rights as... Se mere
I wouldn't use this company again. From start to finish they put off an air of amateurishness, starting with the order process, where I had to pester them just to give me order tracking. I bough... Se mere
Ordered a used Sony UTX-P1 transmitter with XLR cable to 3.5mm jack from this company on Saturday 8th June. Item was reasonably priced. Got order confirmation straightaway. On Monday was informed... Se mere
3,1
Middel
100 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service. I ordered for Saturday delivery at 3pm on Friday and they managed to deliver on time.
8. december 2020
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Besvarelse fra Digibroadcast
Hi Oliver! We are glad you recieved your delivery in time for your shoot and we very happy to give customers this option. Thank you for your returning custom and we look forward to doing business with you again in the future! Kind regards, Chris (customer services)
Very happy, we managed to get...
Very happy, we managed to get some excellent deals for Black Friday!
1. december 2020
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Besvarelse fra Digibroadcast
Hi Tony, thank you for your custom and we are always glad to help! All the best, Chris (customer services)
Great, recommended!
I have bought and sold with Digibroadcast many times and they are great to deal with, would recommend.
23. november 2020
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Besvarelse fra Digibroadcast
Hi Mike,
Thank you for being an Digibroadcast returning customer. We sincerely appreciate your business and hope you come back soon!
Nice company
Friendly, helpful and polite staff. They have answered all my questions and helped me decide which accessories to use with my camera and met deadlines. Happy customers and will come back again.
20. november 2020
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Besvarelse fra Digibroadcast
Thank you Ivan for your kind review! We hope that all goes well with your project!
Besvarelse fra Digibroadcast
Hi Dan,
Thanks for you 5 star review!
Good experience
I’ve brought a lot from digibroadcast this year (Just got an SLR in time for some Diwali pictures) and both when I’ve ordered on their website and over the phone I’ve found the experience easy. Great company, great staff and always helpful.
14. november 2020
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Besvarelse fra Digibroadcast
Hello Curtis,
Thank you for your kind review. Looking forward to your next visit with us.
Best regards,
Digibroadcast
Quick and quite easy to use website
I ordered from their website on Wednesday and it arrived today. Very easy to use their website and they were very fast with all the invoices.
13. november 2020
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Besvarelse fra Digibroadcast
Dear Jo,
Thank you for your excellent review.
They delivered when they said they…
They delivered when they said they would and were easy to contact within office hours. This was important as I needed a product for a job the following day and they clearly understood this. Although I thought a delivery slot would be assigned the previous day it was assigned in the morning of delivery but other than that everything was good.
12. november 2020
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Besvarelse fra Digibroadcast
Hi Chris,
Thank you for taking the time to leave us such a nice review.
Canon XA40 purchase experience
I haven’t brought a professional camera before so made sure I did plenty of research before splashing out. After looking at the reviews on YouTube I went for an XA40. I asked around with a few different companies and some friends in the industry that had dealt with DigiBroadcast before so felt reassured they were trustworthy. I ordered over the phone and sales guys were top class. My Camera came in the space of 2 days, perfectly wrapped and when I needed to get another cable they responded quickly. A++++
11. november 2020
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Besvarelse fra Digibroadcast
Dear Ted,
Thanks for sharing your experience with Digibroadcast!
We are very happy that we have met your expectations.
Great service from DigiBroadcast
Abdur and Co at DigiBroadcast were brilliant! Found me new cameras when nobody else could and got them to me in plenty of time for a shoot. Brilliant service and top marks - will be back when I need more toys...kit. I mean more kit. Thanks again! James
10. november 2020
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Besvarelse fra Digibroadcast
Hi James,
We are happy to hear about your experience at Digibroadcast. You are right, Abdur is always very helpful and he is a great colleague, too :)
Please get in touch if you need anything else in the future.
Best regards,
Digibroadcast
We just started doing a new podcast and…
We just started doing a new podcast and we will soon start doing a youtube channel as well. Matt was very helpful in advising on what things I should buy and it was all within my budget too!
6. november 2020
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Besvarelse fra Digibroadcast
Thanks for your feedback, Manoj. We hope your podcast becomes very successful!
I messed up my order but they were very…
I messed up my order but they were very understanding and sorted everything out. Great customer service and fast delivery.
2. november 2020
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Besvarelse fra Digibroadcast
Dear James,
Thanks for your 5 star review. We are always happy to help.
Buongiorno
Buongiorno! I ordered camera and speaker equipment for my school in Italy, service was friendly and efficient, i am very happy with the recommendations and everything arrived in good time and packaging. Thank you very much, you are the best! Simona
22. oktober 2020
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Besvarelse fra Digibroadcast
Ciao Simona! We appreciate your review and hope you find your equipment useful for your driving school. All the best. Jay (Customer Services)
Excellent service and speedy delivery
22. oktober 2020
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Besvarelse fra Digibroadcast
Dear Mike,
Thank you for your 5 star review! :)
Good company, good service.
Great company I had a very positive experience. From ordering to delivery. Thank you.
21. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Digibroadcast
Hi Ollie, thank you for taking the time to leave us a review. We hope you enjoy using you XA11 and kit. Kind regards, Jay (Customer Services)
I am obliged to badly review them…
I am obliged to badly review this company as in all steps of the process they have lacked professionality and left me completely alone in the dark as a customer.
Website: shows "immediate dispatch" of products they don't hold in stock and have no clue of dispatch times. FALSE ADVERTISING!
Telephone: I called in and their Sales Manager confirmed the products were in stock. I clearly specified I was going with Digibroadcast as other vendors didn't have that product in stock and they confirmed it was. UNTRUE!
Payment: after confirming the quote, my accountant paid the entire order via Bank Transfer and have sent them the receipt. After weeks without receiving the delivery tracking number, I have called and they've had the audacity to tell me the products went "out of stock" from the moment I've confirmed the order to the moment I've paid! ABSURD...
Management: I've had the patience to call several (more than 20x) their office asking for ETA and each time they've used a different excuse. As I felt the person who I was dealing with wasn't competent, I have asked to speak to a supervisor. They have denied transferring me to a superior saying "this is how we operate"... UNPROFESSIONAL.
E-mail: dead silent on e-mail communications. Never returned e-mails on time and simply IGNORED ME!
Delivery: without providing tracking number nor informing me that 1 (out of 8) product has been dispatched, I receive an e-mail from the courier. I was starting to be happy when...the AC power cable inside the box wasn't correct and I had to call them (a million times) to request the correct cable. LACK OF ATTENTION!
Post sales: I called in asking about the other products and another guy told me the Sales Manager that was dealing with my case went on PTO and only he could help me...ONE MAN COMPANY?
Refund: after 1month of the initial order I've decided to ask refund of the undelivered items. I've had to call again several times to request a refund and I have never received any confirmation of my refund process status and, once more, was LEFT IN THE DARK...
Conclusion: THE most frustrating experience I've had in this country. The stress I've had was more than enough to motivate me to write this review and I assure that I've made myself clear directly to them before coming publicly.
Digibroadcast, if you bother about customer satisfaction, please address the above issues.
21. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Digibroadcast
Hello Augusto, I appreciate you taking the time out to write this to us, but it seems like the main issue about this case is misunderstanding. Unfortunately we cannot reserve products without a form of payment or a deposit. You wanted a quote for 8 products which was given to you and we had stock at the time. After two weeks you made a payment. Over the course of those two weeks, the items had sold and we didn't have an immediate ETA on them, something we informed you about at the time. From your case I can see that you have been fully refunded for undelivered products. We are sorry that you are frustrated and upset, if you wish to discuss this further please write to us on customer-care@digibroadcast.com or call our customer service 02083971407 Thanks
Besvarelse fra Digibroadcast
We are glad you are happy with your purchase! Thank you for being a valued Digibroadcast customer!
Dealt with them for the last 15 years
Dealt with them for the last 15 years, always had great service, would highly recommend.
19. september 2020
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Besvarelse fra Digibroadcast
Dear Rani,
Thank you for your support. We truly appreciate your business and look forward to serving you again.
Best regards,
Digibroadcast
I had a big order for wales
I had a big order for wales, they send me 4 FS7`s plus mics, tripods and kit in perfect time. diolch yn fawr
18. september 2020
Uopfordret anmeldelse
Besvarelse fra Digibroadcast
Dear Cornelius,
Thank you for sharing your experience about Digibroadcast.
Cofion gorau
Great service
Great service. Needed a podcaster urgently, arranged to come to their office to pick it up, they had it in stock and was using it a few hours later.
18. september 2020
Uopfordret anmeldelse
Besvarelse fra Digibroadcast
Thanks for visiting us at Digibroadcast. We are glad we were able to provide quick turnaround for the mic you needed urgently.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.