I am writing this review I ordered 2 St's of light over 2 weeks ago they were out fir delivery but they were sent back to the sender They advertise free delivery and it's using parcel force I pa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Se mere
Virksomheden har svaret
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Se mere
Virksomheden har svaret
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Kontaktoplysninger
124 City Road, EC1V 2NX, London, Storbritannien
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3,6
Middel
138 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communications and fast delivery
Good communications and fast delivery
26. april 2025
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Dear Shamir,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
James
Customer Relations
Quick delivery
As described and arrived quickly as per delivery method chosen
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Dear Amine,
Thank you for your positive feedback, which is very valuable for us.
We hope to see you again with us.
Kind Regards,
James
Customer Relations
I ordered a light that was advertised…
I ordered a light that was advertised as dimmable but after cutting my ceiling to make it fit I found it was not dimmable . I bought a special dimmable switch and it still did not work. I went on the website to ask why but unable to navigate to contact anyone. The only thing I could do was return it but at a cost. The light was cheap so I took a hit and put it in the garage and bought a more expensive one from a local store that worked
9. april 2025
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
James
Customer Care
Besvarelse fra Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
James
Customer Relations
Ordered 6 lights
Ordered 6 lights all come in a few days of order problems and nice little lights very satisfied
17. marts 2025
Uopfordret anmeldelse
Website easy for me to use.
I am not an internet expert but found ordering the product easy. I was kept informed about the delivery and my parcel arrived when expected
23. marts 2025
Uopfordret anmeldelse
Item was as described
Item was as described, good value and looks well when installed. Only issue I had was adjustment of the sensor sensitivity as the instructions were a little misleading. The cover flips down from the top like an eyelid. Instructions make it look like it rotates.
24. marts 2025
Uopfordret anmeldelse
Honest and straight forward.
28. februar 2025
Uopfordret anmeldelse
First order
First order, super quick delivery (arrived next day) great quality product and great price too
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Dear Constantin,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
David
Customer Relations
Besvarelse fra Dickens Direct
Dear Margot,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
David
Customer Relations
Great alarm
Bought a light alarm from Dickens direct as my mum wasn't sleeping too well and she loves it .thank you from mum and myself.
25. december 2024
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Product was as discribed
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Night light
Delivered on time and product exceeded my expectations. Ideal👍
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good service & items value for money
Good service & items value for money - would use again - thanks 👍
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very poor communication and customer service
Bought lights took the money but no communication at all. Didn’t know if the order had gone through so bought replacements then out of nowhere the lights arrived. Website states return form in parcel what a surprise it wasn’t after contacting them 5 times and each time promised to email returns I am still left with lights.
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Quality of the product was good
Quality of the product was good
Fast delivery service
Easy to order
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Hi,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
SATISFIED
I was disappointed with the quality of the actual product, but this company delivered quickly and issued me a refund quickly, so I would say Dickens Direct is a trustworthy company.
29. november 2024
Uopfordret anmeldelse
Good service
Simple to use website, fair prices and quick delivery
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Dickens Direct
Dear Charlie,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Jhon
Customer Relations
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.