We made a ring to commemorate our 20th wedding anniversary. Ben's support, advice, and other care were perfect. Therefore, we were able to obtain wonderful rings. These designs are easy to use for bot... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The whole process was very clear and easy! The service was great - upfront about the process and what to expect, as well as the results. I felt very little pressure to actually buy anything, and... Se mere
I was over charged online for a ring. Then I noticed the amounts, called the Christchurch number, and its just been ongoing 3 weeks later, still havnt received my refund, its not a piece of jewelry,... Se mere
Virksomheden har svaret
I bought what I thought would be my wedding band from diamonds factory NZ. I went into their store in CBD and Anisha was great with the consultation. She gave us the option to pay 50% of the deposit... Se mere
Virksomhedsoplysninger
Om Diamonds Factory New Zealand
Skrevet af virksomheden
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Kontaktoplysninger
Level 5, Suite 504 - 276 Pitt Street, NSW 2000, Sydney , Australien
- 9-950 8742
- service@diamondsfactory.co.nz
- diamondsfactory.co.nz
4,3
Fremragende
69 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and value for money
22. oktober 2024
Lady I dealt with in Christchurch was…
Lady I dealt with in Christchurch was great ….Auckland lady was rude.
22. oktober 2024
Fantastic!!
Ben was wonderful and very supportive throughout the whole process! He helped me choose both engagement ring and wedding bands - making sure I found something I loved but could also afford!!
22. oktober 2024
Clear, Direct, and Communicative
The whole process was very clear and easy! The service was great - upfront about the process and what to expect, as well as the results.
I felt very little pressure to actually buy anything, and the experience was far less intense than I've experienced with traditional jewelry retailers.
In the end, I purchased a 1 carat lab grown diamond ring in white gold, and we're very happy with the ring and its sparkle!
15. juli 2024
Lovely rings for the two of us!
Lovely rings for the two of us!
Very happy with the service, finished product and price.
22. oktober 2024
Ben was awesome to deal with so we went…
Ben was awesome to deal with so we went back for the wedding ring too. Highly recommend.
22. oktober 2024
Personalised service and so caring
Personalised service and so caring, patient and helpful so we could find the perfect engagement ring for us.
Even helped my partner in a wheelchair to the bathroom while I spent time browsing!
22. oktober 2024
I love my diamonds earrings
I love my diamonds earrings, but every time I put them on I do notice one feels smaller than the other and lighter.
22. oktober 2024
Engagement ring
Ordered an engagement ring from diamonds factory. Quality and service was impeccable 👌
22. oktober 2024
Include a model wearing each piece of Jewellery
Would be helpful if every item of jewellery showed a photo of someone wearing it.
Staff were very nice in the Auckland office.
Didn't like that not all items were at the Auckland showroom to look at.
22. oktober 2024
Excellent all round
I was initially a skeptic when looking into online Lab Diamond products when shopping for an engagement ring. The level, speed and quality of service provided by DiamondsFactory was excellent however. From the online consult, through to ensuring my ring made it on the tight deadline I was working to, through to the 20 hour delivery from Sydney to the Waikato blew me away.
1. juni 2024
Beautiful
Great communication and experience from ordering to delivery.
Very very happy with final product.
22. oktober 2024
Great experience
The overall experience was great and costumer services afterwards exceeded the expectations.
22. oktober 2024
Great Service and Product
Rochelle was fantastic and helpful, and my ring is perfect thank you.
1. oktober 2024
The company were great to deal with
The company were great to deal with. Set my mind at rest when I worried I had been scammed! My purchase came through in the time period they said it would. Very happy.
22. oktober 2024
Excellent communication
Excellent communication, so very happy with craftsmanship on necklace.
Great value!
Highly recommended!
22. oktober 2024
Great price beatuiful diamond
Great experience. Bought engagement ring. Way cheaper than any other option I had.
22. oktober 2024
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