Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Same story as everyone else. This lot couldn’t deliver a baby in a maternity ward. Scheduled for Monday. Monday comes and goes. Scheduled for Tuesday, window to be home of 2 hours.... Se mere

Bedømt til 5 ud af 5 stjerner

This is the best premium postal service I always choose when buying overseas. It is expensive I will say but I have NEVER had anything lost in the mail. As an avid online shopper I get stuff sent by... Se mere

Bedømt til 1 ud af 5 stjerner

I recieved an email stating my parcel had been delivered Nothing delivered, security cameras prove this. Contacted the faceless non talking help line by message Copied the dropped off email.... Se mere

Bedømt til 1 ud af 5 stjerner

Had a lost personal phone sent back to rightful owner for $100 through DHL only for them to withhold delivery of phone until more money has been paid. Horribly company money paid still no phone or con... Se mere

Virksomhedsoplysninger

  1. Kurértjeneste
  2. Kurér- og leveringsservice
  3. Spedition
  4. Logistikvirksomhed
  5. Fragt- og forsendelsesservice

Oplysningerne kommer fra forskellige eksterne kilder

DHL is an American company which was absorbed in to express division and now exist as the division of the German logistics company Deutsche Post DHL providing international courier, parcel, and express mail services.


Kontaktoplysninger

  • Charles-de-Gaulle-Straße 20, 53113, Bonn, Tyskland

  • dhl.com.au

1,7

Dårlig

TrustScore 1.5 ud af 5

26 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great to deal with

So great to deal with. I had an order that was delayed in customs and when I contacted DHL, everybody that I dealt with were so helpful and professional. They had the order cleared in Customs within 24 hours. Thank you so much DHL!

27. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An Undefeated Service

It's funny how the reviews are split between 5 stars and 1 stars, I'm just fortunate that I'm in the former group.

DHL, specifically DHL Express, has been nothing but glorious in the few years I've used it. They come very fast - within a week INCLUDING weekends from most countries in Europe and the UK - and has great communication by sending you texts to keep you on track of your item's movements. The only flaw is that it's incredibly expensive, sometimes costing more than the item itself, however this is very much so worth it if you're buying items internationally on occasion, as I do.

I'd like to quickly note that this is strictly speaking about DHL Express only and not any other services, including the regular service, which I've never used.

Overall, if you have the money and are impatient enough, definitely pay for DHL Express. It's definitely worth it.

11. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DHL are truly appalling.

Have been waiting for a parcel that, according to the tracking, has been sitting at Frankfurt airport for two months.
The Australian (laughably named) customer service operators are useless. They refuse to do anything. They say that because it has been more than a month, all enquiries must be made with DHL in Germany.
Upon calling the German contact centre number, I was informed that this could only be dealt with by the 'international department'. However, when you are transferred there, all of the 'international' operators claim that they can't speak English. I was subjected to this procedure five times over.
DHL is a very badly-run company and the service is appalling. Avoid at all costs.

9. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DHL ignores emails and do not help

Basically, my goods were made in our university lab in London and shipped to Sydney. They declined the manufacturer's declaration and did not give a clear reason. When we asked what the problem is, they simply ignored our emails. Now, we have our goods stuck here. The people ignored emails are Matthew P and Rashedul H.

23. september 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Very fast. I have received a few items from around the world during the pandemic in under 2 weeks.
Great service.
Highly recommended.
⭐️⭐️⭐️⭐️⭐️

5. august 2020
Uopfordret anmeldelse

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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