Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Do not buy from this company. I purchased two scones from them and one of them was a different color. They will not give me a refund and insists that I have to take a replacement. Everything is shipped direct from China. I have to file a dispute with my credit card company.
This is a drop ship company. The light fixture I ordered came directly from China. It arrived damaged and was poor quality. When I requested a return authorization, they told me the item would have to be shipped back to their warehouse in China. They offered a replacement light, a 20% refund, then a 30% refund, then anything from their catalog, but they refused to give me a return authorization per their published return policy. After weeks trying to work with them, I ended up filing a chargeback dispute with my credit card company. The company lied and said that I refused to return the product. I had to provide documentation of all correspondence and evidence of the damaged product and create a counter argument. It has been a huge hassle and waste of time - do not make the mistake I did. DO NOT ORDER from this company. It is a big scam!
Scam company. I placed an order for a wall sconce that they said would ship within a few days. I received a tracking number about 5 days later that said "US, shipment information received" but then there was no movement for over 2 weeks. They said they were trying to get in touch with the courier but it had never been picked up. I think the company is just drop shipping from AliExpress and passing it off as if they have their own products. When I asked them to cancel the order, they told me it was too late. I had to dispute with my credit card company to get my money back.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
