Devon Heaven Anmeldelser 

The hamper was very well packaged and the contents really delicious. My Dad enjoyed the additional pasty - a lovely touch! It was delivered on time and it was really enjoyed as a special Father’s Day treat. The reduction in delivery price for a weekday delivery was very welcome. Thank you!

Cornish Pasty Cream Tea Hamper was a great gift for Father's Day. Delivered as promised and made Dad happy.

I sent a Devon Heaven to my aunt for her birthday.It was delivered in time. She was so very pleased and thoroughly enjoyed the experience. Thank you.

Easy website, order arrived on time and in good condition. Thank you.

Ordered a hamper for our daughter, son in law and grandchildren to say thankyou for all their love and support now my husband has pancreatic cancer. They absolutely thought everything in the hamper was lipsmacking delicious!

These hampers are a great gift idea and have fresh produce considering being shipped to you. My wife loves them.

Fantastic hamper - really nice quality treats, easy website to navigate and quick delivery too. I've bought a hamper from Devon Heaven before and they're always great. Thank you.

delicious jam that we now can't live without! Lovely company, very efficient and quick in posting out.

After ordering various items for my parents, who are both over 80, I later discovered that the scones had been left out of the order. I initially asked the company to send the scones a week later, and they agreed. However, I then found out that there was no use‑by date on the clotted cream. According to the website, the cream is made fresh daily and should be consumed within 3–4 days of manufacture.

On further probing the customer service representative seemed oblivious to the health risk of elderly people eating cream that would be 5 or 6 days past its recommended consumption window. Online resources confirm the health and safety risks and indicated the cream should be thrown away.

I therefore postponed the order for a few weeks and told my parents to buy some scones from the supermarket and eat the cream with those instead. I also asked Devon Heaven to include some fresh cream as a gesture of goodwill with the new batch of scones. The order arrived on Friday, but there was no cream included with the scones. Because of the heatwave, my parents were unable to leave the house, so they couldn’t go to the supermarket. As a result, they had to eat the scones without any clotted cream.

In short, Devon Heaven markets itself as a premium brand, yet they advised that it was acceptable for pensioners to consume expired cream. On top of that, they couldn’t even provide a single pot of cream as a goodwill gesture.

Update following Devon Heaven's reply: In no way does their response address the issues raised in my review.

Firstly, no cream was included in the order delivered on 25 June despite the reply above saying otherwise. Just for clarification. (My original review stated 'The order arrived on Friday, but there was no cream included with the scones.')

Secondly, Devon Heaven now states that the cream remains suitable for use within a 4–5 day timeframe. However, in previous correspondence they indicated a 10-day window despite the potential health risks. This inconsistency raises further concerns about the accuracy of the information being provided to customers.

Their reply does not resolve the key issues I highlighted and instead introduces additional contradictions. I will be contacting Devon Trading Standards to seek clarification and guidance regarding this matter, as I have been unable to obtain a clear and consistent explanation from the company.

I can see most reviews are good. Sadly mine isn't. I ordered multiple items to make up a Father's Day celebration of afternoon tea and prosecco. The prosecco didn't arrive along with another out of stock drink. No communication. No substitution. In fact nothing until I told them what had happened. When you send a gift the recipient doesn't know what was ordered. But a photo of my father with his gift showed what was missing. I can't help but feel dubious about this. I felt cheated and so sorry for them. They are very aged. Then no apology. Prosecco sent. Refund made. Devon Heaven do not seem to understand the whole sentiment of the gift was spoilt. So if you order from this site only order hampers completed not separate items as the items of value in my experience dubiously went astray

From selecting our choice of amazing hampers to being delivered to a very surprised friend. We will be certainly choosing Devon Heaven again to cheer someone up

Very easy to order and just the right size for a gift for one. Nice that it included sweet and savoury items. The recipient was very pleased.

If you looking for a gluten free cream tea then you won’t get better quality than a Devon Heaven cream tea.
Over the years I’ve tried other suppliers for gluten free cream teas, however none are as good as the gluten free cream tea from Devon Heaven in my opinion.

So disappointed with this company. My daughter bought the cream tea for her Dad for Father's Day. All 4 scones had mould growing on them. When she asked for a refund she was given £2.99 and told that as the rest of the hamper was ok this was all she was entitled to. Bearing in mind the scone is the integral part of a cream tea, the Father's Day gift was useless. She pointed this out but was told £2.99 was all she was entitled to - from a gift costing over £20. Not good enough!

This is second time ive bought from you, it was delious. Scones, cream, jam tea all A1. Aririved on time, and easy to order and was so fresh. Will buy again very soon.

Despite my omission on the order, the team contacted me immediately and sorted it out.
Judging by my friend’s delighted reaction to her gift, Devon Heaven came up trumps.

Super cute! & my best friend absolutely loved it. Was a lovely touch as her Nan was from Devon :)

Easy to order, delivered next day. Hamper was a birthday present, and they loved it. Really good value for money, will definitely buy again. Fantastic service. Thank you.

Easy ordering, excellent communication, delivered as planned, received by very happy recipients

I bought Devon Heaven hamper as a birthday gift for a dear friend who turned 85. I was told that he received 2 hampers, my one and another from a different company. His wife said the one I got from Devon Heaven was the best one. I was so pleased they loved my gift.