Devicerush Anmeldelser 523

The response for the support team was great, and helpful

Jamal is doing his best to get my money refunded on my card, so he's great, but i would stay away from the company

My request for cancelation was handled quickly and without issue.

La verdad le doy muchas gracias a Elsa
Y al Equipo de Escalamiento. Por tomarse el tiempo de revisar mi situación y darle seguimiento hasta resolverlo, siempre fueron muy amables y atentos conmigo en cuanto las dudas que yo tenía y muy rápidas sus respuestas, igual me da mucho gusto saber que hay un gran equipo de trabajo con ustedes y que están las 24 horas para los clientes, la verdad que tiene un exelente servicio y trato con el cliente!!!

Excelente respuesta

Gracias por solucionar el problema Alero me ayudó mucho

Alero thank you

This was something I did not sign up for. I was trying to win a free perfume. My card info was taken for what was seemingly a shipping fee. After noticing money leaving my account, I contacted the help desk to cancel what seemed like a membership. They were helpful in resolving the issue and cancelling so no further funds would be withdrawn from my account.

Refund was made

Great - it was great

While I’m glad to possibly be getting a refund it has been a frustrating process. It seems the “escalation team” may be getting things done, which is good. The people I talked to thru the chat system were less than helpful. Trying to get an explanation of why I was being charged, how to cancel, or how to get a refund were not things they were willing to help with. So at this point I’m hopeful things will be finalized soon!

Satisfecha por el tiempo de respuesta con Brenda y la solución a mi inquietud

I gave 4 stars instead of 5 bc my experience was not ideal, the cancelation process was not smooth nor as easy and quick as one might hope for, but Emerald was very helpful and courteous.

Buena atención
Kenny me contactó, gracias por ayudarme..

Brenda me ayudó

شكرا جزيلا على تعاونكم معي وناطر اعادة مبلغ