An extremely well made piece of kit. Very fast delivery and easy to assemble, it's well engineered and far better than I expected for the price. It clamps securely to the handlebars and locks the pho... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Highly recommended. Web support was brilliant: questions asked before purchase and very helpful guidance came practically instantly. The product design has clearly been very well thought out, and as... Se mere
Strong and sturdy but for something as simple as a laptop stand it’s the most convoluted thing with footery knobs and a mixture of plastic and metal. Returned as found a far better alternative fo... Se mere
Great stand for an Apple Studio Display with vesa mount. Assembly with clear instructions should be easy for most people. The height is easy to adjust without fuss. Tilt and pan on the other han... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are a new, innovative consumer electronics brand with a very simple premise: Basic human needs. Applying the concept of desire and human motivation across consumer electronics gives our extensive range a unique twist through purposefully calling ...
Kontaktoplysninger
Storbritannien
- desire2.co.uk
4,6
Fremragende
101 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Apple style products
Great products, fast delivery! Love the Apple-style brushed metal finish!
8. maj 2024
Smooth purchase and great product
Ordering was easy, delivery didn’t take too long and the product is excellent quality. Will definitely buy from Desire2 again
2. april 2024
Buy with confidence
Item quickly despatched, works as expected, no problems. Docked a star for not sending an email to tell me item was on the way (yes, I checked the spam folder). Otherwise, all good.
27. februar 2024
Does this Company Exist? Terrible Customer Service
The item I bought didn’t fit my device. My mistake. Their returns process asks you to obtain a return number before sending the item back. I have tried a dozen times to obtain this but have received nothing, no communication at all. They have sent me emails about their products so have my details. I sent a signed for letter which was delivered asking to be contacted. Nothing!!
Addendum: I have received a full and honest explanation from the company, refreshingly so. I am now able to return the item, which was of good quality, just not suitable for my needs due to my own error
28. januar 2024
Uopfordret anmeldelse
Besvarelse fra Desire2
Hi Malcolm,
Looks like we let you down a bit here. Where I say we, I mean I.
I retired the support mailbox and thought I had changed everything on the website to reflect this. Apparently not! (will get changed everywhere today – thanks for bringing this to my attention)
Then I got a new machine and could not get access to the enquiries mailbox for some days so your messages were missed.
I can only apologise for the frustration this must have caused.
SO – no problem to return the stand for a refund. Please see email with details.
Thanks for your custom and apologies once again.
Kind Regards
Justin
Besvarelse fra Desire2
So glad you like it! Thanks for the review :)
Justin was very helpful
Justin was very helpful. I messaged to say I hadn't had my order and he sorted it out for me found out what had happened and kept me updated on the progress. I would shop here more often as the product I ordered arrived in lovely condition and the price was good.
30. oktober 2023
Besvarelse fra Desire2
Hi Karen, So glad we were able to sort this for you and you are happy with the lapdesk! All the best, Justin
Excellent quality products
Recently ordered the portable laptop stand and the mouse mat and they are fantastic. Perfect for a work from home set up - great quality, no slipping and no scratching the desk. Arrived quickly too. The products are even better than expected and really useful to have at home. Would 100% order again!
30. august 2023
Uopfordret anmeldelse
The best addition to my office- Desire2 adjustable Tablet and phone stand
I have been looking for a sturdy adjustable stand for my iPad and phone for a while.. and now I have found the perfect one. It was simple to set up and looks the part. Really good quality and the right price too. Once my order was placed it was dispatched quickly. Wouldn’t hesitate to recommend this company and their products. Excited to see what else is available online
28. august 2023
Uopfordret anmeldelse
High quality
Amazing products. Got the dual pivot and swivel stand, which basically lets you adjust to almost any height and angle and swivel 360 degrees. Really nice machined aluminium, solid feeling hinges, feels super premium!
17. august 2023
Item received not as the one purchased
Item received not as the one purchased and shown on the website.
The USB hub is not like the one shown on the website that is integrated within the riser itself. It is a cheap one, completely different that cannot for over the side of the riser as clearly show on the website and with such a short cable that it’s almost unusable.
I can confirm Desire2 has approached me to understand the problem and carried out an internal investigation, finding out what went wrong.
I have been refunded in full and promised a discount on my next purchase with Desire2. This is showing a great customer support and dedication to their satisfaction!
10. februar 2023
Besvarelse fra Desire2
Dear Matt, Apologies for the late reply to this review, it had slipped under our radar. We are sorry to hear that this product has not met your expectations. You should have received the same product you ordered and if this is not the case we will put this right for you. Please can you contact us directly at enquires@desire2.co.uk and we will get this sorted.
Whilst I appreciate that it feels like a scam to you based on what you have received ( I would have felt the same in your situation) I would like to correct our error and remove that unpleasant feeling.
UPDATE:
Thanks for the images, I have spent the morning digging back and have now identified what has gone wrong here.
I can confirm that this is actually a picking error at the warehouse. We have completely sold out of the original stand with the ports built in (and unsure when/if next production will be taking place) and had made a bundle for a different customer which had accidentally shown up in stock against this part code.
1. It should have not been showing as available to purchase and
2. It should have never been sent to you.
I completely understand your frustration in this situation, I would like to remove your impression that we are a scam. I have done two things for you.
1. Removed the product completely from sale.
2. Refunded your order completely
I hope this is a satisfactory resolution to your problem.
Once again, I am incredibly sorry we let you down here, please let me know if there is anything else I can do for you.
Have yet to receive item
Ordered on 1st December. Still haven't received my item despite having express shipping.
Was going to wait longer before leaving a review, but since the email asking me to review you arrived before the product did, there you go 👆
8. december 2022
Besvarelse fra Desire2
Hi Paul,
Thanks for the review. We can only apologise once again for the frustration you experienced as a result of the postage strikes. I would note that the only email we got from you to alert us that you had not received your delivery was on the same day as this review and we replied to you within 2 hours with the tracking information you requested.
Thank you once again for shopping with us.
All the best
Desire2
Excellent customer service and product…
Excellent customer service and product arrived on time.I am your happy customer and will recommend to friends and family.
Laptop stand itself is very high quality and premium look.
26. september 2022
Besvarelse fra Desire2
Hi Sajjad, I'm so glad we were able to deliver for you. Thank you ever so much for the recommendation and for taking the time to review us here.
Good all round
Was delivered quickly, it works well, the customer service team are lovely.
17. august 2022
Besvarelse fra Desire2
Thanks for the review Jackie. Glad to have been of help!
Very satisfied!
I am changing my experience with desire2 and giving 5 stars because they were very kind to explain me the situation. They were very sincere and they solved the problem very fast. Once they knew about this, they immediately contact with me. I will for sure buy again. The laptop stand that I bought is very good and in a competitive price than others in the market.
7. august 2022
Besvarelse fra Desire2
Once again, we SO sorry for the slow response on this. I'm glad were able to resolve this over email eventually for you though. We have also put steps in place to make sure that other customers do not experience delayed communication again.
Happy with purchase!
31. juli 2022
Besvarelse fra Desire2
Excellent! Glad you like your stand. Thanks for the review.
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