Do not use this company
Do not use this company. They are clearly scamming customers. I too have been sent the incorrect sized item and have been advised by them that I am responsible for shipping fees and that the item has to be sent to the US! They say it's either that or buy the correct sized item at a discount. This is despite them sending me the wrong item and is in direct contradiction to their so called returns policy and consumer protection laws. There has been no apology for sending me the wrong item. Their customer service has been appalling . I cannot emphasise enough - do not use this company. They will send you the wrong item, refuse a refund and not respond to you. I will be complaining to the authorities about them and going through my credit card company to obtain a refund using the chargeback scheme, which refunds transactions under a £100.








