You could not get a courier to deliver my items. Royal Mail??????? Will not use you again. Very disappointed
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Received damaged cool box external and internal. Email's not answered, promised replacement on first phone call, never sent. Fobbed off on second phone call, asked to send pics of damage again (f... Se mere
Virksomheden har svaret
Just purchased 2 of these shelving units. They arrived in 2 separate packages but 1 was damaged in transit and having raised it with Denny my query was resolved in 24 hours. That's the type of service... Se mere
Ordered six of the five tower storage units I was so impressed I ordered two more to really do a great looking garage/ workshop layout Finally can see all my tools and DIY items making it less stres... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Denny Furniture is a furniture store offering high-quality home furnishings at affordable prices. Our experienced team is dedicated to helping you find the perfect pieces to complement your style and create the home of your dreams. Browse our extensive selection of sofas, chairs, dining tables, bedroom sets, and more, all available for immediate delivery. Visit us today and experience the Denny Furniture difference!
Kontaktoplysninger
Unit 8, Drybridge Park, Shewalton Rd, KA11 5AL, Irvine, Storbritannien
- 01294537819
- cs@dennyfurniture.co.uk
- dennyfurniture.co.uk
4,1
God
164 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery
1. juli 2024
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're glad to hear that you were pleased with the fast delivery of your order.
If there's anything else we can assist you with or if you have any further comments, please feel free to let us know.
Thank you for choosing Denny Furniture. We look forward to serving you again in the future!
Warm Regards,
Team Denny Furniture UK
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're thrilled to hear that you were satisfied with our service and that your order was delivered on time.
If there's anything else we can assist you with or if you have any further comments, please feel free to let us know.
Thank you for choosing Denny Furniture. We look forward to serving you again in the future!
Warm Regards,
Team Denny Furniture UK
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your positive feedback! We're thrilled to hear that you found our product to be great value for money and that the assembly was very easy. Your satisfaction is important to us, and we appreciate your support.
Warm regards,
Team Denny Furniture UK
Very usable shelving and strong
Very usable shelving and strong . Fitted my garage out with 6 units . Very pleased with them
4. juli 2024
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're thrilled to hear that the shelving units are very usable, strong, and have successfully fitted out your garage. We're delighted that you are pleased with them. Your satisfaction is our priority, and we appreciate your support.
Warm regards,
Team Denny Furniture UK
Shelves arrived promptly
Shelves arrived promptly, were fairly easy to put up and seem quite sturdy
3. juli 2024
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're pleased to hear that your shelves arrived promptly, were easy to assemble, and appear sturdy. Your satisfaction is important to us, and we're glad we could provide a positive experience for you.
Warm regards,
Team Denny Furniture UK
Delivered as promised on time and…
Delivered as promised on time and exactly as shown in the promotional material. Goes up relatively easily and does the job for me.
28. juni 2024
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're delighted to hear that your order was delivered on time and matched the promotional material. It's great to know that assembly went smoothly and that the product meets your needs effectively. Your satisfaction is our priority, and we look forward to serving you again.
Warm regards,
Team Denny Furniture UK
Great customer service
Easy to order and as it had been ordered for a friend the delivery was direct to their house. One slight problem there wasn’t any instructions inside the box, but they worked it out.
28. juni 2024
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're glad to hear that ordering was easy and that the delivery directly to your friend's house was convenient. We apologize for the oversight regarding the instructions, but we're pleased to hear that they were able to work it out. Your feedback helps us improve, and we appreciate your understanding.
Warm regards,
Team Denny Furniture UK
Lovely quality
Lovely quality. Very pleased with the overall appearance. Would recommend to others.
27. juni 2024
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're thrilled to hear that you are pleased with the lovely quality and overall appearance of our product. Your recommendation means a lot to us, and we appreciate your support.
Warm regards,
Team Denny Furniture UK
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for highlighting our punctuality. We strive to deliver our services on time and efficiently. Your satisfaction is our priority, and we appreciate your feedback.
Warm regards,
Team Denny Furniture UK
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're pleased to hear that you had a great experience with our reliable service. Your satisfaction is important to us, and we strive to provide excellent service consistently.
Warm regards,
Team Denny Furniture UK
Delivered efficiently
Delivered efficiently, product is brilliant, easy to assemble, would recommend
24. juni 2024
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that your order was delivered efficiently and that you find the product brilliant and easy to assemble. Your recommendation means a lot to us, and we appreciate your support.
Warm regards,
Team Denny Furniture UK
Besvarelse fra Denny Furniture
Dear valued customer,
Thank you for your feedback! We're delighted to hear that you experienced excellent service with us. Your satisfaction is our priority, and we strive to provide the best service possible to all our customers.
Warm regards,
Team Denny Furniture UK
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're pleased to hear that you found our delivery fast and the product great for the price. Your satisfaction is important to us. If you have any other comments or need further assistance, please feel free to reach out.
Warm Regards,
Team Denny Furniture
Besvarelse fra Denny Furniture
Dear Valued Customer,
We're sorry to hear that you found the product to be of poor quality and flimsy. We understand your concerns and are glad to inform you that our customer service team has offered a partial refund, which you have accepted. If you have any further questions or need additional assistance, please feel free to reach out.
Warm Regards,
Team Denny Furniture
Placed order for wide pressure fit…
Placed order for wide pressure fit stairgate to keep my twin Grandchildren safe, it came a couple of days earlier than expected, and was easy to fit.
My only thought was the width of the gate, it is narrow compared to a gate we had previously when keeping our own children safe.
25. maj 2024
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're glad to hear that your wide pressure fit stairgate arrived earlier than expected and was easy to fit, ensuring the safety of your twin grandchildren. We appreciate your input regarding the width of the gate and will consider this for future improvements. If you have any other comments or need further assistance, please feel free to reach out.
Warm Regards,
Team Denny Furniture
Excellent service
Excellent service. Racking arrived within a couple of days and I’m very pleased with it. I may order a couple more soon.
28. maj 2024
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're thrilled to hear that you were pleased with our service and that the racking arrived promptly. We're glad to know that you're satisfied with your purchase and are considering ordering more. If you have any other comments or need further assistance, please feel free to reach out.
Warm Regards,
Team Denny Furniture
Uncontactable for wrong item
I ordered a single airbed and received a double. I have emailed 4 times and tried calling numerous times to get it changed, without response from this company. I now want a refund but I am still unable to contact anyone. Next stop: Trading Standards!
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Denny Furniture
Dear Valued Customer,
We're truly sorry to hear about the inconvenience you've experienced with your order. We understand your frustration and apologize for the lack of response. To expedite the resolution, please provide us with your order number and complete shipping address. Our customer service team is committed to resolving this issue promptly, including arranging for a refund if needed.
Warm Regards,
Team Denny Furniture
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're delighted to hear that you're pleased with your purchase and plan to buy more. Your satisfaction is our priority, and we're here to assist you with any future needs.
Warm Regards,
Team Denny Furniture
Besvarelse fra Denny Furniture
Dear Valued Customer,
We're sorry to hear about your experience with the racking quality. As per our last communication, we shared the delivery proof with you. Our customer service team has since emailed you to address the issue. Please respond to our emails so we can resolve this matter promptly.
Warm Regards,
Team Denny Furniture
Product as described
Product as described. Delivered as advised. Just wish I had purchased a more robust product. But good for the price.
25. maj 2024
Besvarelse fra Denny Furniture
Dear Valued Customer,
Thank you for your feedback! We're pleased to hear that the product was as described and delivered as advised. We appreciate your input regarding the robustness of the product and are glad you found it to be good for the price. If you have any other comments or need further assistance, please feel free to reach out.
Warm Regards,
Team Denny Furniture
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.