I originally bought a wired tracker back in 2021 and fell in love with the product. Its solid yet simple construction has served me well over the past five years. Through unfortunate tumbles, falls,... Se mere
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Se, hvad kunderne siger
Used another well-known tracking system for yeats with FSX later FSX Steam. Couldn't find the camera after a recent move so thought I would just buy another. High price made look for an alternative. D... Se mere
Virksomheden har svaret
Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... Se mere
Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.
Kontaktoplysninger
Delan Engineering Ltd, LE2 9HX, Leicester, Storbritannien
- support@delanclip.com
- delanclip.com
4,8
Fremragende
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Fantastic product
Great product that does the same functionality as a lot more other expensive products. Support is fantastic and delivery is prompt.
8. januar 2025
Besvarelse fra Delan Engineering Ltd
Thank you for your fantastic review! We're delighted to hear that you're enjoying the product and that it delivers great value compared to more expensive alternatives. Providing excellent support and fast delivery is something we always strive for, so it's great to know we met your expectations.
If you ever need any assistance or have any questions, we’re always here to help. Enjoy your head-tracking experience!
Great and underrated alternative
Very well made, I got it for playing war thunder and it works phenomenally. I had originally had concerns about accuracy, but after having used it, I can say that it works extremely well and accurately. It took me a while to find the right balancing point for my headset, but I barely notice its there when I play.
6. januar 2025
Besvarelse fra Delan Engineering Ltd
Thank you for your fantastic review! We're glad to hear that DelanClip has exceeded your expectations and works so well for War Thunder. Accuracy is one of our top priorities, so it’s great to know you’re happy with the performance.
Finding the right balance for your headset can take a bit of tweaking, but once dialed in, it becomes second nature—just as you described! If you ever need any tips or adjustments, feel free to reach out.
Enjoy your flights and battles!
Great option for tracking...
The Tracker works really well, was easy and straightforward to setup with help from the online manual and does what is advertised, however shipping outside the UK is really expensive but still probably worth it considering the alternatives. Nice product!
4. januar 2025
Besvarelse fra Delan Engineering Ltd
Dear FFC,
Thank you for your review and for sharing your experience with our product. We truly appreciate your support and are glad to hear that you are happy with the performance of our tracker and found the setup process smooth.
Regarding shipping costs, we completely understand your concern. Unfortunately, international shipping rates are set by service providers, and we do not have control over their pricing. We always aim to offer the most competitive rates available, but the reality is that international shipping, especially for tracked and insured packages, tends to be expensive.
That said, we continuously look for better shipping options to make our products more accessible worldwide. We appreciate your feedback and will keep working towards improving this aspect of our service.
Thank you once again for your support! Since you love the product and find it works well, we would truly appreciate it if you could reconsider updating your review to 5 stars. It would mean a lot to us. If you ever need assistance or have any questions, feel free to reach out—we're always happy to help.
Bought it and it arrived
Bought it and it arrived. At the start it was doubt since it is obviously not great quality and 3d printed parts but it worked great and after literally 2 weeks clip stopped working. Funny how their refund policy is 2 weeks only and charge extra fees for it. This is a scam stay clear.
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Delan Engineering Ltd
Dear Ivan,
It seems there is some confusion here, so let’s clarify things. You are mixing up two completely different policies. Our return policy allows you to return the product within 14 days if you simply change your mind.
However, what you are dealing with is a warranty issue, and our warranty lasts for 2 years—not 2 weeks. That means you are fully covered, and we would be more than happy to assist you immediately.
Instead of jumping to a 1-star review, the best approach would have been to contact our support team. If you had done so, we could have resolved your issue right away.
We take our customer service seriously and are always happy to help.
We have already reached out to you via email to offer support and resolve the problem. Please check your inbox, and we are happy to assist further if needed.
Besvarelse fra Delan Engineering Ltd
Thank you for your review! We're glad to hear that everything is working as expected. If you ever need any assistance or have any questions, feel free to reach out—we’re always happy to help. Enjoy your head-tracking experience!
Great service
Their service is great, really quick and straight to the point. 5/5 no doubt
29. januar 2025
Uopfordret anmeldelse
Besvarelse fra Delan Engineering Ltd
Thank you for your amazing review! We’re thrilled to hear that you had a great experience with our service. Providing quick and efficient support is something we always strive for, so it’s fantastic to know we hit the mark.
If you ever need anything, don’t hesitate to reach out. Enjoy your head-tracking experience!
Les droit de douanes en font font un…
Les droit de douanes en font font un produit qui devient chère plus de 20 euros de droit de douanes. La livraison et le produit conforme a mes attente.
27. december 2024
Besvarelse fra Delan Engineering Ltd
Bonjour Michel,
Merci beaucoup d’avoir mis à jour votre évaluation à 5 étoiles ! Nous sommes ravis que notre produit et notre service aient répondu à vos attentes.
Concernant les droits de douane, nous comprenons à quel point ils peuvent être frustrants, mais nous tenons à vous remercier pour votre compréhension que ces frais sont hors de notre contrôle. Votre reconnaissance de nos efforts pour vous offrir un produit de qualité et une livraison fiable est grandement appréciée.
Votre soutien signifie beaucoup pour nous, et nous sommes toujours là si vous avez besoin de quoi que ce soit. Merci encore pour votre confiance !
--- English:
Hello Michel,
Thank you so much for updating your rating to 5 stars! We are thrilled to hear that our product and service met your expectations.
Regarding the customs fees, we understand how frustrating they can be, but we sincerely appreciate your understanding that these charges are beyond our control. Your recognition of our efforts to deliver a quality product and reliable service means a lot to us.
Your support is greatly appreciated, and we are always here if you need anything. Thank you again for your trust!
Best regards,
The Delanclip Team
I bought my Delan Clip in November
Updated 010225.
Problem was running my Tobii game Hub.
When I got in contact with Tomasz, there was plenty of help.
Now I´ll test the product, and looking forward to it.
I bought my Delan Clip in November, received it on December 3, 2024, and it didn't work.
I wrote an email to info@delanclip, no response as it was a holiday.
I wrote again on December 30, still no response.
I wrote to the same email on January 14-15, as well as support@delanclip, and on January 27 I still haven't heard anything from Delan Clip.
Don't decide on a fantastic experience, and no service.
Then you can decide for yourself what you do, but I won't shop here again.
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Delan Engineering Ltd
Dear Flemming,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. We are committed to providing excellent customer support, and this situation falls short of the standards we aim to uphold.
After thoroughly reviewing our records, we were able to locate your email in a spam folder, and we sincerely apologize for this oversight. We acknowledge that your email was mistakenly overlooked due to being filtered into spam, and we have taken measures to ensure such issues are prevented in the future.
We will contact you directly to assist with the issue. Rest assured, this is not a hardware issue but a simple software misconfiguration that we will help you address quickly.
We value the opportunity to resolve this matter and are dedicated to addressing your concerns to your satisfaction.
Thank you for bringing this to our attention. We will do everything we can to make things right and ensure a positive outcome.
PS. This situation has led us to improve our autoresponder. It is now more effective in guiding customers to reach us through all available channels, including social media. If we are unable to respond within 24 hours, we now recommend utilizing these alternative methods, and we have also added our direct phone number to ensure quicker and more reliable assistance.
Product arrived a little quicker than…
Product arrived a little quicker than expected. It was packaged well. My son is very happy with it
22. december 2024
Besvarelse fra Delan Engineering Ltd
Thank you for your review! It’s great to hear that your order arrived even faster than expected and that the packaging met your expectations. Most importantly, we’re delighted that your son is enjoying the product!
If there’s anything we can do for you in the future, feel free to reach out. Wishing you both many hours of smooth and immersive gaming!
Besvarelse fra Delan Engineering Ltd
We're really glad to hear that everything is running smoothly on Linux with OpenTrack. It’s always great to see our product working seamlessly across different setups!
If you ever need any tips or assistance, don’t hesitate to reach out. Enjoy your head-tracking experience!
Works great very good value
This is the second time iv had to purchase this only because my dog hold of the first one and destroyed it its works great in sim game's and other's and easy to setup
I highly recommend it if you are looking for a head tracking solution
23. december 2024
Besvarelse fra Delan Engineering Ltd
Thank you for your review and for choosing DelanClip again! We're sorry to hear that your first one fell victim to your dog, but we’re glad you found it valuable enough to repurchase.
It’s great to know that it's working well for your sim games and beyond, and we appreciate your recommendation! If you ever need any assistance (or tips on keeping it dog-proof!), feel free to reach out. Happy gaming!
5 stars, great product and service
Arrived on time, well packaged and an awesome head tracker at a great price.
26. december 2024
Besvarelse fra Delan Engineering Ltd
Thank you for your review! We're happy to hear that your order arrived on time and in perfect condition. It’s great to know you're enjoying the head tracker and finding it to be a great value.
If you ever need anything, don’t hesitate to reach out. Wishing you many smooth and immersive gaming sessions!
It's been great since I got it
It's been great since I got it, I run euro truck sim and the American one and everything.has been great couldn't ask for anything better,thankyou for a great price of kit
Well done delanclip and thankyou very much .
26. december 2024
Besvarelse fra Delan Engineering Ltd
Thank you for your fantastic review! We're thrilled to hear that DelanClip has been a great addition to your Euro Truck and American Truck Simulator experience. Nothing beats that extra level of immersion when cruising the roads!
We truly appreciate your kind words and support. If you ever need anything, we're always here to help. Enjoy the ride and happy trucking! 🚛
Un trakIR sans fil , c'est l'idéal
Un trackIR sans fil qui se fixe sur des sangles au niveau de la tête , cela évite absolument tous les fils : celui de l'alimentaiton du tracker et celui de votre casque audio. Vous n’êtes plus entravés.
26. december 2024
Besvarelse fra Delan Engineering Ltd
Merci beaucoup pour votre avis ! Nous sommes ravis que vous appréciiez la liberté qu'offre notre solution sans fil. Plus de câbles encombrants, juste une immersion totale et un confort maximal !
Si vous avez la moindre question ou besoin d’assistance, n’hésitez pas à nous contacter. Profitez pleinement de votre expérience de jeu !
The product is really great!
The product is really great and provides such a natural and fluid experience. I should've gotten this so much longer ago! Their customer support is also really really good! Since I had an issue with the battery that isn't working out of the box... They looked at my issue after sending in a video and decided to provide me with a 100% free new DelanClip under their warranty.
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Delan Engineering Ltd
Thank you for your fantastic review!
We're so glad to hear that you're enjoying the smooth and natural tracking experience. It’s always great to know when our customers feel like they’ve made the right choice!
We also appreciate your kind words about our customer support. Taking care of our customers is a top priority, and we’re happy we could resolve your issue quickly under warranty. If you ever need anything else, don’t hesitate to reach out—happy tracking!
Had to return itemdue to known issue…
Had to return itemdue to known issue with App and ended up losing £17 compare to amazon where you get the full amount back. £17 is far too much to lose, will not buy again.
26. december 2024
Besvarelse fra Delan Engineering Ltd
Hi Ken,
Thank you for your feedback. We’re sorry to hear about your experience and for any inconvenience caused. We strive to make our return process as clear and fair as possible, and we do explain on our website that the return postage cost is not covered for non-defective items. While we cannot match the return policies of giant platforms like Amazon, as a small business, we work hard to deliver great service and top-quality products.
We noticed the issue you faced might have been caused by a system conflict or configuration, as such problems have been very rare among our customers over the years. However, we completely understand your frustration and appreciate your cooperation throughout the process.
If there’s anything further we can do to resolve this for you, please don’t hesitate to contact us directly at support@delanclip.com.
We’d be happy to assist further and hope we can regain your trust in the future.
Kind regards,
Tomasz (CEO)
Very Happy!
So, I went with the DelanClip because the Tobii tracker can only be mounted below the monitor, and it’s kinda bulky. Plus, whenever I mounted my yoke or had something in between the tracker and my head, the connection would just break. I also tried using my phone for head tracking, which was similar issue, but honestly, the DelanClip is way better for the price and performance.
With the DelanClip, I don’t have any of those issues anymore. The camera just mounts on the monitor, which is super convenient and doesn’t get in the way. One thing I really like is that I can turn the infrared lights off whenever I want, so I can toggle it on or off instantly when I need it. It’s super light, so I dont even notice it on my headset, and the camera is subtle and lightweight too. The build quality is phenomenal—it feels super sturdy and well-made. And honestly, the price is unbeatable. Overall, such a good buy—I’m really happy with it!
26. december 2024
Besvarelse fra Delan Engineering Ltd
Thank you for sharing your experience! It’s great to hear that DelanClip has been the perfect solution for your setup, especially compared to other tracking options. We designed it to be lightweight, convenient, and reliable, so it’s fantastic to know that it's meeting your expectations.
The ability to mount the camera on the monitor and toggle the infrared lights easily are definitely some of the features we’re proud of, and we’re glad you find them useful. We also appreciate your kind words about the build quality—our goal is always to provide the best performance at the best value.
Enjoy your head tracking, and if you ever need anything, we’re always here to help!
I had a problem with my webcam that i…
I had a problem with my webcam that i broke , so i paid for a new one and all was ok as usual.
22. december 2024
Besvarelse fra Delan Engineering Ltd
We're glad everything worked out and that you're back up and running without any issues. If you ever need anything else, don’t hesitate to reach out—we’re always happy to help. Enjoy your head-tracking experience!
Besvarelse fra Delan Engineering Ltd
Thank you for your review! We're glad to hear that you're enjoying the product. If you're experiencing any setup issues, we'd love to help fine-tune everything for the best experience.
Feel free to reach out to our support team—we're always happy to assist and ensure everything runs smoothly for you!
Great product , affordable head tracking
An affordable head tracking without compromise on the quality, sent pretty fast and well packaged , the velcro pad to fix the tracker on the headset were not so great so I had to use double face adhesive to make them work but the product itself is top notch
22. december 2024
Besvarelse fra Delan Engineering Ltd
We’re glad to hear that you’re enjoying the quality and affordability of our head-tracking solution. Fast shipping and secure packaging are always a priority for us, so it’s great to know they met your expectations.
We appreciate your feedback on the Velcro pads—while they work well for most setups, we understand that different headsets may require slight adjustments. Using double-sided adhesive is a great solution! If you ever need any assistance or have further suggestions, feel free to reach out.
Enjoy your tracking experience!
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