Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Se mere
Virksomheden har svaret
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Se mere
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Kontaktoplysninger
Unit 7N Nobel Road, N18 3BH, London, Storbritannien
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 25 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Envío rápido y seguro
Envío rápido y seguro. Estoy muy satisfecha con los productos comprados.
GRACIAS!!
Same great service but the quality has dropped
Had no issues buying from De La Creme again. I was disappointed with the quality of the coat though, it's nothing like the same coat I bought last year. But returns were straightforward and they refunded me quickly so I can't fault the service
Took my mum’s money
Took my mum’s money, cancelled her order with no refund and won’t respond to her at all. Taking advantage of an 84 year old woman. Disgraceful.

Besvarelse fra De La Creme Fashions
Quality fabrics and uniquely stylish…
Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after placing it, which was disappointing.
Also, the customer care phone number didn’t work, so I couldn’t get help or updates when I needed them.
Good quality, but delivery and support need improvement.
I haven't received my order over three…
I haven't received my order over three weeks now still and tried many to communicate but no reply
The order was due on the 23rd still not…
The order was due on the 23rd still not arrived yet!😞!
I did not receive this coat as the…
I did not receive this coat as the company cancelled my order. I am still waiting for my £55 refund ????
The coat I bought arrived very quickly…
The coat I bought arrived very quickly and for the price was great quality . Fitted well
Nice coat, loose buttons
Really nice warm coat, and true to size. Only 4 stars because I've already had to sew 2 buttons back on, and I only got it yesterday.
Expensive
The coat was good but very expensive.the shipping and duties are more than the orignal price of coat.and i bought size number 22 it was not fit to me and i asked them to return and they refused to do that.when i orderd another size 26 it was also not fit it is bigger so i paid almost $1000 and still not satisfied
I will never ever buy anything from them.
Shipping cost is unusual high
Shipping cost is unusual high. It cannot take that much to ship a coat.
Delivery much longer than expected
Delivery much longer than expected - still hasnt arrived and dont respond to emails
Returns process.
No communication about return of item despite me sending 2 emails.Really bad customer service!
I’ve received damaged goods and I am…
I’ve received damaged goods and I am not getting a response from your emails to return these .
Not good!
Perfect carmel wool coat.
I've been searching for a coat that would meet all my expectations for a long time. I highly recommend this coat, the caramel color is very pretty.
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