Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,0
6 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
finally wore this tie dye shirt out, the neckline stayed flat after hours which is rare with cotton. didn’t notice any weird fabric smell right out of the pack. haven’t had luck with store tees feeling this smooth.
Hung it straight out of the package, and the collar seam lines up as a hard edge—no fraying, double thread holds tight, which nobody points out but really matters after a few washes.
I placed an order on the 6 April, paid and got an order number, (DEFR9796).
Trying to contact this company is a joke, I have message them on the service page, straight after I received and email telling me the items were on their way.
The items have still not arrived and the refund I asked for has not been paid.
I will never use this company again and if anyone I will also be telling everyone I know, not to order anything from Defwear.
Customer service from Defwear is the worst I have ever encountered, (if you concontact them).
Besvarelse fra Defwear
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@defwear.com. Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.
Disappointed in the quality of items. My three “made in Minnesota” shirts shipped from China. I purposely ordered from this company because items were identified as cotton or cotton blend as opposed to synthetic fibers from other advertisers. The cotton content of the shirts is less than 30 percent to 0 percent. The sizing does not account for a bottom hem that is gathered onto a band that is inches shorter in width than the advertised width of the garment making them unwearable for me.not happy with the quality and consider it money wasted. Attempts to contact the company directly were unsuccessful.
Update: the company contacted me upon learning the product was not as expected and issued a full refund. I am satisfied with their customer service.
I placed my order 14days ago and received no communication since, I have emailed Defwear several times asking for update and nothing other that a robotic answer, I’m wondering if this company is running a Scam?
So people please be aware.
Besvarelse fra Defwear
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@defwear.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
