I needed parts to fix old locking mechanism on 20-year-old doorknobs. I’m not really a do-it-yourselfer, but thought I knew part numbers. He asked for project photos for his own review/expert advice a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was able to purchase the Toto toilet drain valve in less than 5 minutes after wasting excessive time trying to buy one from Lowes and Home Depot. I called the 800 number 15 minutes after Friday post... Se mere
Item arrived broken/cracked in many places (packaging was fine, not likely shipping damage). Emailed twice, no response after 8 days. Called, went to voicemail (mailbox full). Filed a complaint with p... Se mere
I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the produc... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more. DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market. Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
Kontaktoplysninger
6339 Maple Ave, 75235, Dalls, USA
- 800-884-9619
- sales@decorativeplumbingpros.com
- decorativeplumbingpros.com
3,9
God
180 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome vendor with good variety of…
Awesome vendor with good variety of parts
2. juni 2019
Uopfordret anmeldelse
Do Not Expect Any Help
This review was going to get one star, but since the item finally arrived a week late I added another star. Do not expect any customer service whatsoever if you purchase from DecorativePlumbingPros. They do not answer any correspondence from any of their posted methods of contact.
My package was stuck in a loop with the USPS and I needed help getting it out. Since DPP sent the package, it's easier for them to deal with shipping issues that origniate with them, so I sent email, I filled out the form on their site, I called, and received absolutely nothing in response. Dead silence. I wondered if I would ever receive the piece that I needed to finish my bathroom due to thier lack of customer service.
My persistence with the USPS paid off and the package was delivered a week after it was supposed to arrive. Anyone who has done any kind of large renovation knows how dealing with contractors and late items can be. It's stressful and a time when you need your trading partners to be there for you with great customer service. DecorativePlumbingPros was nowhere to be found.
10. maj 2019
Uopfordret anmeldelse
Right price and fast.
5. maj 2019
Uopfordret anmeldelse
They had hard to find parts and were…
They had hard to find parts and were priced very competitive. Will shop there again!!!
Thank you!
1. maj 2019
Uopfordret anmeldelse
Product exactly as described and email…
Product exactly as described and email of shipment status was helpful
28. april 2019
Uopfordret anmeldelse
Wide assortment including hard to find parts
Wide assortment of parts for featured brands which can be hard to find elsewhere.
Very fast shipping.
3. april 2019
Uopfordret anmeldelse
Great service!
29. marts 2019
Uopfordret anmeldelse
The online search for my Franke faucet…
Online search for my Franke faucet part was easy, as was ordering, and the part arrived in short order.
28. marts 2019
Uopfordret anmeldelse
They sent me the ordered part when they…
They sent me the ordered part when they said they would--under a week. My local vendor said it would take over a month.
20. marts 2019
Uopfordret anmeldelse
I Don’t know who to blame
I Don’t know who to blame. I received the wrong part manufactured referred me to you to buy the part. Still talking to the manufacturer about finding the right item.
5. marts 2019
Uopfordret anmeldelse
Prompt service
Prompt service. Product needed in stock. Immediately shipped and had within 4 days.
21. februar 2019
Uopfordret anmeldelse
Correct parts
Correct parts, quick shipping, good communication. A+
20. februar 2019
Uopfordret anmeldelse
Fast shipping
14. februar 2019
Uopfordret anmeldelse
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