Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Debitura is the global debt collection platform for businesses with unpaid invoices across multiple countries. We connect creditors with the best-performing licensed collection agency or law firm in the debtor's local market, so every case is handled by a partner who knows the jurisdiction, the language, and the debtor-side regulations. What makes Debitura different from a traditional international agency is the feedback loop. Every partner in the network is continuously scored on recovery rate, speed, communication, SLA compliance, and client satisfaction. Cases are routed based on that data, competing partners are A/B tested head-to-head in the same market, and underperformers are replaced. Clients don't have to hope they picked the right agency. The platform has already tested them. Because over 1,000 companies submit claims through one platform, Debitura negotiates rates that are typically lower than what a single business could arrange on its own, starting from 6% in Europe. A single master contract, the Standard Debt Collection Agreement, covers every country, eliminating the need for per-market legal work. The platform includes real-time case tracking, direct messaging with collection partners, standardized reporting across every country, accounting integrations (Stripe, QuickBooks Online, Zoho Books, KashFlow), a Zapier connector, and a REST API for deeper automation. No upfront fees, no monthly subscriptions. You pay only if an invoice is recovered. Typical users include SME finance teams managing 1 to 10 cross-border invoices, mid-market and enterprise AR leaders replacing fragmented networks of local agencies, and fintech or accounting platforms offering debt collection as an embedded service to their own customers.
300 Delaware Ave, Ste 210 #557, 19801, Wilmington, USA
3,6
5 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
When I started selling internationally in my marketing agency, I had a few clients who didn't pay on time. I got the typical "we will pay next month" and after a while I just gave up. Debitura handled it for me in both Germany and UK. Very easy and worked really well!
I have used Debtiura for multiple cross border debt collection cases, and there is nothing that compares in terms of ease of use when we unfortunately meet customers who don't pay on time.
As a home inspector in Portugal we have many clients from around the world, and we used to have a policy where we allowed payment after the inspection. We had a super annoying case in US where a client had two properties inspected in Algarve and left 2.200 USD unpaid. They didn't want to move to Portugal anyway and tried to run away.
I tried Debitura and had a great experience. Their local partner took the case after 2 days, and I had the case fully solved after a bit back and forth. Very happy with the service.
I am extremely disappointed with the practices of Debitura and their local partner in China (Sun Jin from Ningbo Esteem). They advertise a strict "No Win, No Pay" and "No Upfront Fee" policy, but my experience was completely different.
My case involved a debtor in China (MrDongcan). The local lawyer got the debtor to agree to pay 3,000 RMB, but then negotiations broke down and no money was ever recovered. Despite recovering zero money for me, the Chinese lawyer Sun Jin demanded a non-refundable fee of 15,000 RMB from me to proceed.
When I questioned this clear breach of contract, they used high-pressure tactics and threatened to close my case immediately. Robin Tam (Head of Partnerships) was notified via 5 consecutive emails but has remained completely silent, refusing to resolve the issue.
This matches the negative experience shared by another reviewer, Saif Ali, on Jan 21, 2026. I have all the screenshot evidence of their 15,000 RMB fee demands and will be reporting this matter to the All China Lawyers Association (ACLA) and European Consumer Authorities. Avoid this service
Besvarelse fra Debitura
Hi Soun, thank you for taking the time to share this, and we're sorry you've come away so frustrated with your experience.
Debitura is a platform that connects creditors with independent, licensed local collection partners who handle each case directly, so the day-to-day work and communication on your case came from the assigned partner rather than from us.
On the specific points you raised: your case ran on our no-cure-no-pay basis from start to finish, and you were never charged any fee — no upfront cost, and no success fee, because nothing was recovered. The additional legal step you were offered was a separate, optional engagement outside that agreement — something you were free to decline and were never billed for — not a condition of the collection service you signed up for. A repayment was negotiated with the debtor, but the debtor ultimately did not honour it, and once the amicable options were exhausted the case was closed, which is a normal step when a debtor stops cooperating. We also expect every partner on the platform to communicate professionally, and our team did in fact respond to your messages on several occasions. If you'd like to go back through any of this, you can reach us at contact@debitura.com and we'll gladly review it with you.
I am owner of Company name Forex Sports, And had a dispute with client. who scammed us for Thousands of Dollars. Since i am not in USA, I needed a company who can help me to get that money back. Debitura had wasted my whole year to reclaim my debt from my client. They did nothing! They said they got in contact with client but i am doubtful in that as well. They never tried to dig in the case and Didn't get in detail messages with me.
So they are totally Fake, Once you asked any question or complain about there service, They will make sure to humiliate you!!
Besvarelse fra Debitura
Hi Saif, thank you for taking the time to share this, and we're genuinely sorry the experience left you so frustrated.
Debitura is a platform that connects creditors with independent, licensed local collection partners who handle each case directly, so the day-to-day work and communication on your case came from the assigned partner rather than from us.
On the specific concerns you raised: we're a genuine service that works strictly on a no-cure-no-pay basis, which is why you were never charged anything for this case. Your debt wasn't ignored either — over the months it was open, the partner pursued the debtor through repeated letters, emails and phone calls, reviewed the documentation you provided, and assessed the option of legal action. They did attempt to reach the debtor, but the debtor screened contact and did not respond, and ultimately became insolvent and ceased trading — at which point there are simply no funds left for any collector to recover, no matter how hard the case is worked. We're always glad to go through a case openly and respectfully, so if you'd like to do that, you can reach us at contact@debitura.com
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
