Anycubic Deutschland Anmeldelser 

Super schneller Support. Die sind immer damit bemüht, dass kein Drucker stillstehen muss 👌🏼 einfach super

The fan on the power supply on my K3C was defective. Anycubic support responded quickly.
The replacement part was shipped very quickly, including installation instructions.

I am very satisfied

Very helpful

Mein Problem wurde schnell durch den Support erkannt und mit einem Ersatzteil aus der Welt geschafft.
Nochmal vielen dank dafür.

I saw the Kobra S1 Combo for under 400€ and decided to throw myself into the maker world.
The first printer had no connections (BT/WiFi) and refused to accept any print orders.
He went right back. The second one was never (Firmware) but had a faulty circuit board.
The support was very helpful, they sent me a new part and another experience begun. It's a pain in the ass to swap out the board, and b.w. not makeable with your Allen key. That's why the instruction video is cut at 0:45 (you need a longer or a ball head key).
Finally: It took you to devices and two weeks of work, me 2 swearing hours and 2 weeks waiting, to get a working printer. Regarding the price, everything is OK. The support alone would have a 5-star rating, The printer alone would have 3, regarding the price, maybe 4 stars.
Edit 23.10.2025
After several stops and repairs, I took one star for the price, knowing a lot of China-bunch, I don't think it's the same quality as others, worth the price but not more.
Edit 05.11.2025:
After over 4 weeks the printer worked for a few minutes before the Extruder failed.
Again 5 days of waiting, again repairing a new device. It's a shame. 1 star is all you get, maybe it is too much.

I have a used Mono and I bought an Anycubic M7. I had some initial dial in trouble and later I discovered a faulty/stuck screw in the vat. Both time I got fast and satisfactory support. Very positive experience.

The printer itself is printing like a dream.

Anfang des Jahres habe ich mir eine Kobra S1 angeschafft, musste den Support bis jetzt zweimal in Anspruch nehmen und war jedes mal überrascht, wie schnell auf meine Anfrage reagiert wurde. Bisher nur gute Erfahrungen mit Anycubic Support gemacht.
Schnelle und Kompetente Hilfe erhalten.
Der Service ist genauso gut wie vor ein paar Jahren. Vielen Dank an, Mark@support

Very responsive and professional customer service. The screen issue was handled quickly, and the replacement was approved under warranty without any trouble. Thank you for your efficiency and reliability!

Guter Support, bearbeitet Probleme schnell und unkompliziert.

The support was very kind and understanding, offered me a simple solution and answered my questions quickly.
Thanks to Mark I can continue to print without any further issues! ^^

I have a big issues, i placed a new hotend original second Version of the hotend of a anycubic Kobra s1 combo.
The hot was calibrated, 10 Print hours later.. the hotend broks in two Things, destroyed the Print head und Print headhouse.
I Talk too the customer Support. I become a very fix answer to fix the Problem with new stuff.
King regrads 🙂

Bought a Mono M7 Pro in january via Amazon. In september the touchscreen stopped working with only a few horizontal lines showing. I contacted the anycubic's technical support and provided them with the order number. Within 10 days or so I received a new touchschreen, cable and protective cover from china. All free of charge, only had to replaced it myself. Anycubic has an online tutorial on process.
I call that great costumer service

Man hat sich schnell meinem Problem angenommen und sehr freundlich und hilfsbereit mir zu Seite gestanden. Der Support gibt sich wirklich jede Mühe uns alls Kunden zu helfen. Daumen hoch!!

I had an I3 Mega a few years ago, the service was good back then so it was one of the reasons to get an S1 combo. Not a perfect product, so i had to use the service two times already. Both times there was a prompt answer and i got the neccessary parts shipped to me. I think this is a good way of costumer service since there is a lot of documentation on installing the parts and you don't have to send in the whole printer. So in summary: Service is as good as it was a few years ago. Thank you Mark@support

Top support! Uncomplicated help, fast and friendly!

The support you get from Anycubic is simply fantastic! You get an immediate response, and you get help quickly and in detail. Simply fantastic!

Anycubic in meiner Meinung hat super Produkte und einen super Support der meistens innerhalb ein paar Stunden antwortet und auch hilfreiche Fragen stellt und einen nützlichen hilft.

Sofort geholfen und ersatzteile zugesendet