We had our annual basic life support and medical emergency training by Rachel. I am very glad we had the training by her as she presented it with great knowledge, professionalism and humour. We learne... Se mere
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Se, hvad kunderne siger
We have used this DD group for service, several repairs and maintenance jobs at our clinic, and Mr. Michael Hendi’s work has been brilliant every single time. He is incredibly reliable and always mana... Se mere
Virksomheden har svaret
The BLS/CPR training was very thorough- I loved how compared to other trainings I’ve had I was kept interested throughout with interactive moments & a quiz! Rachel was very good and would love to welc... Se mere
Virksomheden har svaret
We were delighted to see that engineer John Mooney is back with DD and attended our practice in Glasgow early this morning! John is a fantastic engineer who always goes above and beyond. No job is too... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dental Directory is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance. Opening an account with us is fast and easy with our simple registration process. Orders can be placed immediately with free, same-day dispatch for orders over £40 if placed before 6pm. Dental Directory stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.
Kontaktoplysninger
6 Perry Way,, CM8 3SX, Witham, Storbritannien
- 01376 391 100
- sales@ddgroup.com
- ddgroup.com
4,8
Fremragende
1 t anmeldelser
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Besvarelse fra Dental Directory
Good morning,
Thank you for leaving positive feedback about our company.
Kind regards,
Dental Directory
CPR training
Wendy was great during our CPR training session. She made it very interesting and involved the whole group by having discussions with us throughout which kept us all engaged. She was also very lovely and friendly.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Melissa,
We're happy to hear that you found the CPR training session interesting and engaging. We appreciate your positive feedback regarding the discussions and the friendly atmosphere. Thank you for sharing your experience with us.
Kind regards,
Dental Directory
Wendy is outside
We had Wendy today for our annual CPR training session.
I have worked for mydentist for 13 years and this was the best CPR session I had.
Wendy was an outstanding CPR trainer. She delivered the course with clarity, confidence, and genuine enthusiasm, which made the training both engaging and easy to understand. The information she provided was extremely informative and well-structured, with real-life examples that helped reinforce key points. Wendy encouraged participation, answered questions thoroughly, and made everyone feel comfortable practicing the skills. Her teaching style kept us focused and engaged throughout the session, and we all left feeling confident in our CPR knowledge and abilities. Highly recommended and want her for all our future training!!
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Abbie,
We're happy to hear that you had such a positive experience during your recent CPR training. It's great to know the session was engaging and easy to understand. We appreciate your high recommendation and are glad you feel confident in your CPR knowledge.
Thank you for your feedback.
Kind regards,
Dental Directory
Wendy kept us engaged in the training
Wendy kept us engaged in the training, made it exciting to learn.
explained difficult information in a way that makes it easier to understand
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Georgia,
We're happy to hear that the training was engaging and exciting! We appreciate you noting that complex information was explained clearly. Thank you for your feedback.
Kind regards,
Dental Directory
Laura went above and beyond regarding…
Laura went above and beyond regarding helping me with an order I had received - Really helpful, efficient and knowledgeable
13. januar 2026
Besvarelse fra Dental Directory
Good morning Sue,
We're happy to hear that you had such a positive experience. It's wonderful to know that our team member was so helpful, efficient, and knowledgeable in assisting you with your order.
Kind regards,
Dental Directory
Wendy weatherson CPR
Amazing. The best cpr training I have ever had, very engaging and interactive.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good Morning Liv,
We're happy to hear that you found our CPR training amazing, engaging, and interactive. Thank you for sharing your positive experience with us.
Kind regards,
Dental Directory
DDGROUP
DDGROUP
6 PERRY WAY
WITHAM
CM8 3SX 28-1-26
Dear Sam Tyrer CEO of Dental Directory
Appalling Treatment of Long standing Loyal Customer
RE: refund of over payment of £2650
We are a small dental practice group who have been your regular customers since 2011 (15years)
On the 7th Jan we made an over payment into your account of £2945.76 (instead of £295.76)
OVERPAYMENT OF £2650
After making 10 telephone calls to accounts since 8th January
And 5 emails. And numerous promises to pay the outstanding amount. No refund payment has been made!!
We are in severe cash flow crisis as we need to pay the staff wages.
If you care about your loyal customers. Then treat us with due courtesy, respect and efficiency
Yours appalled
S. Mistry
Company director
Dentcare1 Smile
15 – 19 Portland Street
Lincoln LN5 7JZ
Tel 01522 523704
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Sangeeta,
Firstly, we would like to sincerely apologise for the frustration and inconvenience this has caused you. We only ever aim to provide excellent customer service and experience and extremely sorry you feel we have let you down.
Our Customer Resolutions team have assured us that the refund has been processed and should be with you soon.
If you still feel there is more to discuss regarding this, please don't hesitate to email
Customerresolution@ddgroup.com with any additional concerns that you don't feel have been addressed.
Kind regards,
Dental Directory
The course was made really enjoyable…
The course was made really enjoyable and engaging by Wendy! She gave helpful tips and tricks which were new to all of us but would be found really useful in practical situations.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Sarah,
We're happy to hear that the course was enjoyable and engaging. It's great to know that the tips and tricks shared were new and useful for practical situations.
Thanks for your positive feedback.
Kind regards,
Dental Directory
Wendy was a brilliant trainer with a…
Wendy was a brilliant trainer with a lovely manner and presented the course in an interesting and easy to follow way, with a nice, fun edge to it.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning,
We're happy to hear that the training was interesting and easy to follow. We appreciate your positive feedback regarding the trainer's manner and the fun aspects of the course.
Kind regards,
Dental Directory
Wendy is so informative
Wendy is so informative and knowledgable.
We thoroughly enjoyed our CPR session.
Would definitely recommend Wendy.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Miss Dalton,
We're happy to hear that you found the session informative and enjoyable. We appreciate your recommendation.
Kind regards,
Dental Directory
Besvarelse fra Dental Directory
Good morning Charlotte,
Thank you for the positive feedback about our trainer Wendy.
Kind regards,
Dental Directory
Wendy was great
Wendy was great, she made the course educational and fun
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Amber,
We're happy to hear that the course was both educational and fun. Thank you for sharing your positive experience with us.
Kind regards,
Dental Directory
Great service and products
20. januar 2026
Besvarelse fra Dental Directory
Good morning Mina,
Thank you for your positive review.
Kind regards,
Dental Directory
Rachel you were great and thank you for…
Rachel you were great and thank you for making everything so clear and very informative session.
Thank you!
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning,
We're happy to hear that you found the session clear and informative. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Dental directory
Wendy
Wendy made the experience very pleasant and made it easy to take in all of the information. Very enjoyed and would attend the session again.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Millie,
We're happy to hear that the session was pleasant and easy to follow. We appreciate your feedback and are so glad you enjoyed the experience.
Kind regards,
Dental Directory
Medical emergency training
Wendy was really thorough in explaining all the medical equipment to us and how to manage medical emergencies. I now feel much more confident in my ability to handle a medical emergency and answered all my questions!
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Mollie,
We're happy to hear that the explanation of the medical equipment was helpful. It's great to know that you feel more confident in managing medical emergencies now, and we appreciate your feedback!
Kind regards,
Dental Directory
Cpr training
Wendy was very informative and knowledgeable on CPR and medical emergencies, was happy to answer any questions and queries and provided clear guidance throughout the course. Very friendly and easy to talk to
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning,
We're happy to hear that the CPR course was informative and that clear guidance was provided. Thank you for your kind words regarding our instructor.
Thank you for your positive feedback.
Kind regards,
Dental Directory
Besvarelse fra Dental Directory
Good morning,
We're glad you found the training informative, thank you for your positive feedback.
Kind regards,
Dental Directory.
Besvarelse fra Dental Directory
Good morning Mrs Bhuller,
We're happy to hear that your deliveries were made on time. Thank you for your positive feedback; we appreciate it greatly.
Kind regards,
Dental Directory
Wendy is very thorough and takes the…
Wendy is very thorough and takes the time to explain everything in detail. Thanks Wendy x
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dental Directory
Good morning Abi,
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you found the explanation thorough and detailed.
Kind regards,
Dental Directory
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