Digital Federal Credit Union Anmeldelser 

I was having difficulty with a change in account information for Verizon, Not sure whether I could edit the Verizon account, or, if not, how to proceed with a new account with the same merchant. The representative was patient and thorough, while letting me work through the syncing issues with Verizon. She was not detered when I got error messages, and we worked together to find the solution. She saved my sanity, which I brought into question as I was trying to figure out the labyrinth of things I needed to do to get the new account info to work, Kudos to her for hanging in there with me. I felt we were PARTNERING in finding the solution

Anthony provided a good customer service today I do encourage everyone to come see Anthony

Shay was very professional and patient with understanding my issue.

Thank you for everything you did for us

I had the pleasure of gaining help from Karen. She was very sweet and professional. Karen was helpful and attentive. Karen has been very proficient. Thank you!

Julie was helpful and informative during our call. I appreciate her explaining things to me but not pushing anything. It was quick, easy and convenient

Bharati Shah very nice and very helpful

The costumer service was very helpful and knowledgeable to me

My experience was really great I enjoyed talking with heather Leal she is really nice and she was so helpful

Contacted DCU for a credit charge dispute with a online action. Josh verified my account and gave me the information to help rectify the situation in a pleasant and efficient manner.

Soraya was amazing, super helpful and kind!

Bharati was very helpful to my daughter and I to open a savings account. Her service was excellent. Thank you Bharati for your outstanding service!

Navih did a great job with answering all of my questions and making sure that my experience was more than great

Emily was very professional,friendly, knowledgeable and patient. It was a pleasure having her assist me today.

Keysha was very helpful and friendly. She was very attentive to what I needed and printed out my new card quickly.

Eddie answered the phone with a pleasant tone of voice and a professional manner. He also had a sense of humor which I appreciate very much. Eddie is an example of the great customer service I always receive when I call into DCU.

Her customers service is above average communication skills.thank you ma’am

Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we were able to make the transfers to our accounts that we needed to do.
Unfortunately, when we tried to utilize the Chrome account to log into DCU, we were back to the same issue that we had with Microsoft Edge.
We will be contacting the DCU Customer Service team again tomorrow to see if this issue can be resolved once and forever. Thanks, Bill and Sue Fischer