Digital Federal Credit Union Anmeldelser 

The person that I was speaking with was easy to work with. She was able to answer my questions. The only negative was that I was not able to obtain a loan payoff letter either on the website or through customer service. You have to download a request letter, email it in and then wait 7-10 business days. You can only see what your loan payoff amount is online, but cannot download any payoff information. Customer service was able to email a form for download and completion, which then has to be sent back in.

The customer rep was very helpful

Priya was awesome! She helped me so much!

Great customer service support. Attentive, helpful and speedy.

We needed to have numerous papers notarized. We went to our branch in Merrimack and Casseull handled our paperwork quickly, effectively and pleasantly.

Axel was very good and helped out alot with our deposits

Amy's customer service was absolutely amazing!!

I had the best time here 10/10 would reccomend

DCU is very helpful. My latest support person, Chasity was very helpful, this is the second time I have worked with Chasity. Chasity takes the time to check the information we discuss and follows up.

He was very helpful, walk me through all different types of loans DCU had to offer. Great customer service was provided to during the call.

The knowledge of the staff. Their understanding and customer service. Helped me save money and help me figure out the best approach to do what I needed and wanted to do.

I spoke with Daniel in customer service.
He was very polite and extremely helpful with the technical issue that needed help with.
You’re very lucky to have him on your team.
He gives DCU an excellent name in IT
Services.
Thank you.

Excellent service from the representative

I was attended to very well, my Questions were all answered and i was able to open up my membership

Renuka provided excellent customer service. She was friendly, professional, and resolved my issue quickly. I appreciate her support and had a great experience.

Con el respecto que se merece pero me encantó como me trató Ann marie rosado,le daría 100000 estrellas si la pusieran

Fast and friendly

Maddie was excellent. Knowledgeable and thorough. She took the time to unravel a difficult transaction. She was professional and patient the whole call. Representatives like Maddie bolster the reputation of companies.

Soumil Exelente servicio en el día de hoy

Excellent customer service!

I had the pleasure of speaking with Steven recently when I called to inquire about refinancing a loan I have currently. Steven was so patient with me. He explained each option that I had and how he arrived at those numbers. Very personable. Best customer service experience I've had in a while!